Fifth Third Bank / 53.com reviews and complaints 1
View all 415 complaintsFifth Third Bank / 53.com - Bank decides to close my accounts I've had for 32 years without legitimate explanation
5/3 sent me a letter telling me that my accounts will be closed down. No reason or fraud activity whatsoever that has been done. I've been a member for 32 years and this is how they treat good customers! I purchased a house as an investment which I had saved years for and paid cash for. I took money into the bank and also withdrew the remaining funds needed out of one of my accounts to get a certified check from the bank to take to the realty company. There is nothing wrong or illegal doing that! I've worked hard for what I have and this is how a personal bank sees me after 32 years. They can keep ripping people off with bad interest rates and very very poor customer service. You can call the 5/3 branch in trenton ohio any day of the week and nobody picks up the phone ever! I walk in and nobody is usually doing anything! The worst part is, the bank manager knows me personally and knows for a fact that nothing fraud is happening and just says it comes from corporate to pass the blame... Joke of a place to do business! I guess because I don't owe them on loans or other financial situations and have great credit they must see me as a problem. This bank is a joke! They aren't for customers, there an institution that takes advantage of less fortunate people with raising interest rates and [censored]ty customer service. Somehow after 32 years as a customer, they are closing my accounts with no explanation of actually what was done wrong... Because there was nothing wrong done!
Desired outcome: APOLOGY AND FIX THE ISSUE!!!!
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