Fifth Third Bank / 53.com
United States - 45263
I have read reports submitted against Fifth Third Bank Corp in regards to their methods of creative transaction alterations to unfairly create debits against member's accounts... I AGREE 100% and feel there should be a Class Action Lawsuit against Fifth Third Bank Corp.
1. Fifth Third has withheld debit transactions for extended periods of time then strategically batch posted them while delaying deposits to overdraw the account. They then proceeded to initiate overdraft frees per line item.
2. Direct Deposit- Payroll Direct Deposit is to be posted and available for transaction the day of the posting. On Aug.30, over $4, 000 from payroll was direct deposited into my account. On that day, resulting from their creative transaction management methods, one of their batch postings of debits took the account negative and was overdrawn by approx. $200. Fifth Third did not credit my account of the direct deposit payroll. As oppose to crediting the account, they placed the funds that should be available from my direct deposit on hold.
It forced me to visit the branch office on Saturday morning to discuss the issues. I was told by the acting lead officer that the reason for the direct deposit being place on hold was because she personally placed the account on hold because of the overdrawn status several days earlier. During that discussion with her, I later understood, thru her own admission, that if I hadn't physically visited the office to resolve the issue, my account would still have been on hold status with no funds available.
I then asked a simple question and attained an answer that clearly points to Fifth Third Bank Corp. practicing unethical transactions at the cost of their members: My question was, 'when an account is place on hold, is it done manually, as in by a person and not systematically'; her response was 'yes'. I then asked, when an account is overdrawn, are overdraft fees debited from account thru automation, as in automatic thru their so called 'robust' system, her answer was 'yes'.
Finally my ending question to her and my point- In this day of technological marvels, why and how, from an ethical standpoint, can Fifth Third, or any other banking institution get away with running two systems (manual and automated) that clearly preys on members funds to benefit their organization.
I closed my Fifth Third account today. I'm sticking with a credit union now. They only charge a $20 fee and thats it. I can say that I'm not the greatest at balancing my check book but these fee's are outrageous! I can understand a one time fee of x amount of dollars for being over. It would seem like you wouldn't be able to use your debit card if your in a negative balance though. I'm a World of Warcraft gamer. I canceled my account for a little while and started it back up. Before all this my phone company decided to charge me a week a early and I wasn't aware of it. So I was thinking I had about $60 to spend. I paid the $15 for the month Warcraft fee. That ended up being a $33 fee. Warcraft also charged me a $1 fee separately to check my account or something like that. Which ended up being another $33 fee. I didn't realize all of this until about 10 days after the situation. Then to top it all off they charged me $6 a day fee until the negative balance was paid off. So that ended up being a $60 dollar fee. So I ended up paying $126 worth of fees for being about $10 over...
Seems like there should be some law against this. Isn't there a law against credit card companies for charging too much interest? Fee's are about the same as interest just paid in a different way.
I'm going with consumers credit union now. From what I heard and seen it seems like a decent place to store your cash. Any comments would be appreciated.
I have had a horrible experience with Fifth Third and would only recommend them as a last option. My...
Fifth Third Bank foreclosed on my home illegally. They used forged signature on a loan modification, which the interest rate went up. They applied illegally fees for an alleged missing payment for 7 years. NSF on a money order. Applied hazardous insurance when they did not pay for home owner's insurance. Lied about the fee and said it was PMI. The bank sent a letter promising an investigation but within hours sold my home at a sheriff's auction. Offered me a repurchase agreement but in court denied the entire thing. The bank acted as if they were working with me but this was just a scam to get me to court to have me evicted.
This bank stole my home because of all their deceit and undermining ways. Please watch out for this bank because they do not care about any of their customer's!!!
Sick and tired of getting computer messages and then nitwits harassing me when my loan is not even late. Within 3 days of the grace period I have been harassed constantly that I paid the loan off and told them to shove it. Harass customers that are LATE or missing payments... I have NEVER been late and have to put up with this BS... NO MORE... FIRST THIRD BANK STINKS!!!
On ALL my taped recordings I constantly tell the caller how disruptive they are and I'll never bank there again. IF you want a CAR loan DISREGARD this group of NIT WITS...
I was out of town for a week - I get back and there's a handful of mail. It includes a rejection notice for a Fifth Third Platinum card I DID NOT REQUEST - complete with contact information for Equifax so I can find out why I didn't get the card I didn't request.
And in that same handful of mail is a FIFTH THIRD OPTIMUM MASTER CARD ready for activation - I DIDN'T REQUEST THAT EITHER!!
I'm desperate to rebuild my credit after a long illness, I do not need this PHONY CREDIT APP and UNINVITED NEW CREDIT LINE on my credit history!!!
How can a bank run a credit check and reject you for credit you DID NOT REQUEST?
This has to be illegal. I know it hurts your credit. I'm going to check into it.
All I can think is I was at the bank about a month ago and an employee suggested I get overdraft protection. I told her to send me information on it, NOT AUTOMATICALLY APPLY FOR IT ON MY BEHALF! I GAVE NO AUTHORITY!!!
And the card I received was NOT overdraft protection - although I could APPLY FOR IT IF I WANTED TO.
I'm thinking it's time to change banks. And if they don't make communication to Equifax and the other credit reporting agencies that they did this, not me - I'm going to call an attorney.
This is insane.
Fifth third bank is a completely unethical organization in the banking industry. They only post $100 of a...
Filed against : Fifth Third Bank 2501 W. North Ave. Melrose Park IL 60160 Complaint Description: On July...
I can not even believe my present situation. I loved first charter.in 6 years, it was financial bliss and...
Fifth Third Bank lost my April, May and June mortgage payment. They called my home on an "unknown caller" number on several occassions to find out when I would make my payment? Ha, They also sent delinquent notices, Ha. I faxed over to them the confirmations numbers from my online banking of all my payments. I received a call on SUNDAY from an unknown caller number, it was Fifth Third Bank and a guy, named "Paul" using language as if he was a collection agency was demanding money. The late payment information showed up on my credit report!!! I asked Paul for the CEO information, he gave a name but no contact information.
I found on my own it is Kevin Kabbot from the headquarters in Cinninati, Ohio.
In 40+ years of banking, I have never come across a more uncaring, incompetent, bank. Fifth Third recently...
I have been trying to correct an overcharging problem with this bank for about 2 months now. When asked to speak to someone else, the girl said "sure... you can call back" and hung up on me. I am being overcharged on late fees, double to triple for about 4 years now. they were overcharging me in my monthly payments by almost 100 dollars per month for over 16 months. I was told they would have to recalculate and that takes time! I am still waiting. And to top it off, they were taking me to court for being behind on my payments. I could have lost my home. So far I have found about 2 k they overcharged me. And I am still not done. I have to go over one issue at a time since that is all they can handle.
I have been given incorrect information from my banks customer service repeatedly and then the manager calls to tell me my account in negative. Not only does she tell me a specific check did not go thru when in fact it did, I am also charged huge fees. This is absolutely ridiculous. I have no confidence in this bank at all. I have called the bank before and there response time is hours. I am sorry I went with this bank.
5/3 Bank sucks! They are constantly raping people's bank accounts. If the money is deposited and they...
I bought a vehicle in October of 2007 which is financed by 5/3 bank. My first payment was on time however the teller did not realize that the bank does not accept credit card cheques. I called the bank because I didn't receive a receipt and was told that I can make my payment with the next month's payment d/t that error. I went to the bank to make the payments in three checks, one for each month and one for the late fee which they said may be waived. So on top of being charged a late fee, I received a call from a creditor warning me that my car was up for Repossession on the day that I had already made my payments as agreed! I had to give my personal info on that day to pay the extra month's car note. I still was receiving calls at work with threats from nasty 5/3 CSR's stating that I was a month behind, then when I called I got an apology because their system couldn't show all the information because it was turned over to the collection department. Then. more drama in March I received a letter stating that they didn't get my car insurance info and they need it to be faxed to them or they will purchase a policy for me. I refaxed it and thought that it was taken care of, then I got a final warning in April telling me I had 10 dyas or they'd purchase a policy for me. I faxed the old insurance and the new insurance info to the insurance department and was told that the previous fax must have been illegible & may have been thrown away. I called on the tenth day to make sure that the info was there and was assured that the fax was recieved. Then a few days later another call! I spoke with the insurance department again and the gentleman said that he sees my calls into them, as well as my faxes, my old insurance was in a different area- but the number of the policy seemed off to him, however since my old policy could not be found in the insurance company's website, they could not honor my fax. I told him that when I called the number on the letter provided it says that my account is fine so please fix whatever the issue is and stop the calls. He said they still purchased the insurance policy even though the letter said it would be purchased on April 10th if I DID NOT send my insurance info again! I was assured that he'd stop the calls in the meantime and just pay the extra $49.30 with my next payment before May 15th until they can fix the insurance issue. I agreed to do so if they'd credit me back once they fix their system- because the calls from the CSR's are to collect an overdue payment from December- a supposed glitch! It is now May 7th and I am getting 5-8 calls per day starting at just before 8am and until 9pm! I got a call at 9am and then again at 10:12am today, which I answered and said that I have already spoken to insurance department, I was assured that the calls would stop from a supervisor, and I am not behind on any payments please do not call me at work. The CSR said "Either you talk to me right now about your account or you will keep getting calls.", I said, " Ma'am I have spoken to various people and was assured that these calls would have stopped as of April 26th, please do not call again, I am at work and I have to hang up now.", She said, "Well, you'll keep getting these calls then since you don't want to talk to me!", in an elevated tone; then after, I hung up...What should I do?
I recently relocated to Penn from Cincinnati, OH. I forgot to close my checking/debit card account in person...
If you think being a customer of Fifth Third bank is treacherous, you should should try working for them...
Fifth Third bank promoted their credit card to me with a 0% APR for one year. Then they charged me a $35 over limit fee at the end of a month when the acct was under the limit, but the fee put it over the limit incurring another $35 fee they post at the end of the month and they did this three months in a row putting me over the limit with their fee and then charging another fee each month. Then they started charging me finance charges 6 months before the 0% APR expires. When I asked why they said they could not answer that question so I asked to spoeak to a supervisor and the customer service agent refused to put a supervisor on and hung up on me. A 0% APR deal has now cost me $155 because I was over limit on just one day because of my own charges. Customer service sucks but the execs responsible fo these kind of policies are nothing but white collar crooks and belong in jail.
My gripe is that on the 04-04-08 my wife and I had the sum of $392 in our checking account, last weekend we...
For three months I have been asking 53 to provide the IRS with an advice of credit to track my tax deposit for my employee witholding. My branch has assured me that the matter has been settled twice, only to have the IRS contact me again stating the matter is not settled due the failure of fifth third to provide an advice of credit.
Either 53 can't or won't provide this information as requested which leave me with the desicion of whether to find a new bank.