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FedExdid not receive order

1

I ordered a small heater from VMInnovations no 11/24/2012 . Received e-mail of delivery on the 28th or 29th. I had to go out of town on the 28th.I called early on the morning of the 28th and informed the person I would not be at home, requested for the driver to keep the package on truck and I would come to pick up. FedEx informed me they delivered the package to my house. I never saw this item. When I informed VMInnovations they said that FedEx delivered. Therefore I have to pay for something I did not receive. This is very bad customer service!!! FedEx needs to prove this delivery.

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