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FedEx  - Delivery

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2:41 am
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My package from spectrum it was scheadule for delivery on the 7th and they put a note saying that they came but custermer wasnt home lol literally I was here the whole day so I called at 6 and I told them I need the package in order to active my phone line, im constantly receiving calls from my kid therapist because he has autism. So I told them with expecific details where my apartment is located at, also told them to leave it at from door. So they said they were going to make a second attemd to deliver the package at 8 pm... And guess what? They didnt. I had to wait till monday to get my package and after giving them details they still left my package down stairs lol. Do I recommend fexed? Mmmh hell no. The package was left above my mail box which there is 12 different units and whoever would have grabbed it. Not just that but they label my package with instructions they wrote" deliver at front door apt on second floor. Customer service rude asf and they told me it was spectrum fault. They dont call you when they dont find your address they just leave. Imagine a kid with disabilities and need something a live or die matter. They dont care of about your packages for small ones it would be, but it matters to me. Sad that they handle my delivery like this, never again ill use fedex [censored].

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Im in nc bought a vehicle from nj, took 2 weeks to get the tags, finally I had them to overnight it because I had to go out of town on sat, waited for the package, decided to check out side where I found a note saying an attempted was made, lol no knock, u talking about pissed, I called fedex and got nothing but apolygys from the same sounding people, said they would deliver by eveing, nothing next day tues nothing, its now saying wed, this was suppose to be over night mind you from friday, I finally got a supervisor on the phone and got him to leave my package at the fedex facility, that I have to pickup, unbelievable and unexceptable, will be filing a complaint, definitely a refund of my overnight cost and inconvience

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(added by reviewer)
Three Galleria Tower 13155 Noel Road, Suite 1600, Connecticut United States
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