FedEx
reviews and complaints

Fedex has stopped bringing packages down my driveway to my house or my neighbors. They are dropping our merchandise at the top of the drive on a public street to be damaged and stolen. This has only just this month began to happen, and is not acceptable.

Last yr during the holidays, i shipped out a pair of tower speakers worth more than $800 and they claim that it was lost. How can you lose a 5ft tower speaker?that thing is huge. And since it was not insured, obviously the driver took advantage and stole it. And of course FedEx denied it. I went to their factory 3 times and no one ever really cared enough to help. That's FedEx.

fed ex apparently has no idea how to deliver packages in a timely manner. using their tracking is pointless. they do not advise of any delays etc. they updated my delivery from november 30 to november 26, then the travccking said no tracking umber found . then it updated delivery to november 27, then after waiting all day, late at night the 27th i was advised delivery was the 28th. now the 28th its supposed to be delivered the 29th. will i ever get my package? the status of the package has been at a facility less than an hour away from my home for 3 days now. you mean fed ex can't deliver it ?

Was waiting to have a package delivered. Was told numerous times that an adult had to be present to sign for the package, so I stayed home all day. Needed to run an errand, but knew it was important that I be at home to sign for the package. At 4PM, I was still waiting, so I checked my email and saw that the package had been delivered and signed for! I was upset and started crying because the package contained cremated remains of a loved one and I had NOT received nor had I signed for the package. I kept imagining that someone had signed for the package thinking they were getting something they could sell for money and I was imagining the worst about what would become of the ashes. After a few minutes, I ran outside to see if maybe, just maybe, the package was outside my door anyway. Luckily, it was there. But the delivery person just dropped it there and didn't have me sign for it. They didn't even ring the doorbell. SO UPSET. I know it's crazy, but I feel as if my loved one was just left out in the cold until I found the package and brought it inside. This happened November 27, 2021. Theresa Reel, 4659 N Progress Ave., Harrisburg, PA 17110

Delivery Notifications received by FedEX are a joke. I ordered merchandise from a vendor who shipped the items via FedEx. I received a tracking notification from FedEx on Thursday 25 November informing me my package would be delivered on Friday 26 November. I made it a point to stay home in order to be there when they delivered the package since it was quite a large package. No package was delivered. I then get another FedEx tracking notification on Friday evening informing me the package would be delivered on Saturday 27 November. So again, I stayed home in order to receive the package. Again, no package was delivered. I then get another FedEx tracking notification Saturday evening informing me the package would be delivered on Sunday 28 November. Since I am writing this on Saturday evening, I have my doubts it will be delivered on Sunday either. Never again will I order merchandise from a vendor who ships by FedEx. If they cannot ship by UPS then I simply will not buy from that vendor.

My FedEx driver, in the last 2 months, has decided to stop bringing packages up my driveway and to my door. If the package is small he put's it in my mailbox at the bottom of my driveway, (this is illegal), and if it doesn't fit in the mailbox they have been throwing my packages in a culvert ditch at the bottom of my driveway. This just started happening since a young punk took over this route. I never had any issues with the woman who use to deliver in my area. He was intentionally blocking my house door with packages so I couldn't open my house door so I rightfully complained because I had a hard time getting out of my house several times. So now he throws them in a ditch 100ft from my house. This is ridiculous. This kid needs to be fired.

Complaint to FedEx - packages found in Alabama woods

Is FedEx too busy trying to be Woke that they hire anybody to deliver packages? I have seen videos on youtube where FedEx drivers threw packages on porches from several feet away. What the hell is management thinking. Do you think that BLM and Antifa are sending packages via FedEx? No, they aren't. People that work and don't have time to complain about everything under the sun because they can't cope with everyday problems. People pay FedEx to deliver packages that they spent their hard-earned money on and expect that their packages will be safe and delivered on time. Serve your customers and stop the nonsense of the leftist in this country. FedEx apparently needs more competition because they don't know how to vet their employees just like the USPS.

Tracking said delivery attempted, security camera shows no attempt was made. Drivers for Ground are lying about attempted deliveries. UPS on the other hand is rock solid. Hold you Ground drivers accountable! 32506 zip code.

I ordered wine, which I've done before. Previously, the wine was brought to my 7th-floor apartment, in a secure building. FedEx delivers to our building every day. This particular shipment was sent November 8th. I was told the FedEx driver made three attempts at delivery which is completely untrue. because I am always home. Always.

Two weeks later, my wine arrived in a badly battered box only to be left in the mailroom. No signature collected. I believe that's illegal. During the same time, we received other deliveries that were handled properly.

Now the same fiasco is is beginning again with another wine delivery!

Not only did i not want or cant use what was shipped, but the driver couldnt come to my door so i could say i didnt order and couldnt use the product and would return it. I cant print a label, and the nearest fed ex store is an hour drive. i have no vehicle. so I am presented with an all to familiar scenario of dealing with the incompetence of not one but two companies.

Driver of a doubles truck in Upper Michigan on Nov 20, 2021, and passing a car that was turning left off the highway. Was speeding 15-20 miles over the limit. The speed limit is 55 mph. The driver had no regard of the driver turning left as he passed him. If that driver would of turn in front of the truck it would have been a really bad accident. Drivers have no regard to other drivers on the road. This driver should be fired as he could have killed the guy in the car. It's a good thing that driver waited for him to pass. This happened on M35 going North bound into Escanaba, MI

The item is being returned to the sender for failing three delivery attempts. No note was left, I was home each day an "attempt" was made. The final day I sat in front of my apartment complex and watched the delivery driver drive by my apartment without stopping, and then I got a delivery attempted message not even 5 minutes later. I'm assuming no delivery attempts were made at all.

I was checking the receipt / manifest from the post office and noticed that there is some mix up at the post office in Canada. The clerk at the post office has perhaps changed the manifest by mistake. The package that you have at the New Delhi customs may not be the one that I have sent.

I have a receipt from the post office saying that the weight of the document (4 sheets A4 size) weigh 0.023 kg. This is the one that belongs to me, and is the one that I posted.
The weight of the package mentioned on the website of tracking # [protected] mentions the weight as 0.9 kg.

Clearly, the customs will not let this through. I am sure that this package does not belong to me. The Fedex needs to resolve this problem.

Look forward to hearing from you.

11/18/2021
The driver threw a 40lb box of chewy dog food out his window, drove off, and hit the fence, and broke the fence. He was leaving until my husband screamed at him to stop. (hit and run situation) Said he was going to report it, Did he?

Resolution: Train your drivers, proper respect for property and people. and pride in their work. Train them to know where they are going and their routes. the driver did not know where he was or going.
TRK#[protected] to Lillian Meyers, 3396 Westach Way, Sonoma, CA 95476

Lillian Meyers
[protected]
[protected]@aol.com

A fed ex driver came across a bridge on our property and ran into the bridge and tore out all of the struts and side rails. This happened a year ago and I had to have the whole bridge redone. I tried for several months to get hold of someone from fed ex at that time and finally gave up. I won't do that this time. I have filed a police report. Estimated repair is $765.00. Tracking no is 9261290273291121430918. My name is Joyce Clemenson. 161 Brewster Rd. Hollister Mo 65672. Phone. [protected]. [protected]

Original delivery was Sunday Nov 14. Received email delivery was delayed until Monday then Tuesday then Wednesday now Thursday. Each time the reason is "Customer not available or Business is Closed" Delivery attempt is next day. This is a 7 story apartment building and I have been home each day awaiting delivery. In fact I know there has been no delivery trucks or persons making an attempt at the times listed. When the entry code is requested, it populates on my cell phone and the security camera software for the building. There has been neither recorded to date. The drivers are lying and this needs to be addressed. In the meantime I am waiting for brake pads that need to be replaced prior to the holiday for a planned trip. I reported this to CS two days ago and was told there would be a callback. Still waiting. Tried to change delivery to a pickup at local location, software could not identify the Walgreens pickup spot. FedEx #[protected]

I'm making a complaint against the driver who delivers to my neighbors house, the driveway is gravel and must come past my house to get to her house. The driver is speeding down the gravel road, causing rocks and gravel to go all over the grass and lawn. Twice this week, he has been by to make a delivery and he is going so fast leaving out, we cant get outside fast enough to get his truck number. Whoever the driver may be is causing damages to our private driveway, My address is 5054 Old Lowery Road, Shannon NC 28386. My neighbors address is 5056 Old Lowery Road, Shannon NC 28386.
Also like to mention that we have grandchildren that play outside!
My email address is [protected]@aol.com.

Was sent a message that a signature was required at time of delivery. No problem was informed that delivery would be on 11-17-2021 before 800pm, so i took a day off from work to stay home and wait for delivery to be completed by 800pm. come to find out at about 615pm delivery delayed, called the 800 number and was told that it is dark so no delivery? Asked when should I take another day off from work and was told within the next 3 days? And can't inform me of the date, asked for a supervisor was told sorry can't do that with track # [protected] my phone number is [protected] I would like a response asap.

We continue to have we issues with FedEx deliveries and again they used the mailbox instead of the porch to put the package on which is on camera.

I have a FedEx International package stuck in "Clearance" in Indianapolis. It's been there since 10/29. I've contacted the shipper and they say everything is in order on their end. I've called FedEx support and they told me there's nothing they can do and refused to transfer me to a supervisor. I don't understand how support could just tell me there's nothing they can do. "I'm just following my script" was the only answer I could get from the support representative. How is that even customer support?