FedEx
reviews and complaints

A package was said to have been attempted to be delivered at 3:36 pm, which there is no way they came, I was outside shoveling the walk way at that time. I called the customer service, first rep said it was retained at the fedex facility, despite the fact that it clearly stated on the tracking that an attempt to deliver took place and no one was home. The driver would have had to walk down my short driveway, there would of been footprints in the 2" of snow on the ground. No footprints! So I called back and talked with another rep, who stated that the driver attempted the delivery, ask about a house tag, nope, none on the door,. Cause the driver never came. My cctv shows the entire time that no attempt was made. This rep stated he would have the local station personal contact me and reattempt a delivery today, no call. No delivery! Why is there so many cases where fedex employees feels the need to lie to their customers? I guess we should begin to ship with ups and usps cause fedex clearly does not care about their customers.

I had sold some highly collectable items. I addressed the packaged to the buyer, but he accidently gave me the wrong address. FedEx still delivered to the wrong person, and left my package with the wrong people. When my customer contacted me that he had accidently sent me the wrong address, I contacted FedEx. I have been fighting this claim since October. Then their resolved issue is that they are not responsible to deliver to the right person just the right address. Therefor there is $900.00 from someone's pocket just around FedEx corporate world.

FedEx has decided to view themselves as untouchable and can't be held responsible for their actions. This company should be shut down. The amount of screw ups of delivery is beyond unacceptable. Lazy drivers corrupt interior. Spiteful and scared little children. They have chosen to screw with every delivery to my address simply because I have been hounding them about their crappy service and mouthy pathetic drivers who refuse to follow instructions. Because they cannot hold me accountable for my words when they ignore complaints they have decided to mess with anything they is enroute to my address. I have proof of this as I am not the only one to have made a purchase for FedEx to deliver just to test this theory and sure enough they are tossing our packages around the country purposely mishandling them with deliberate wrong address delivery or claims they were delivered. I have many cameras around my property proving no packages make it. To top things off, it creates more problems with transactions when a package says delivered but it's not here yet we get charged for the item and then have to correct it with the sellers. FedEx had better pull their heads out of their rear before the entire world stops doing business with them and you go in the toilet with the rest of the turds. Don't piss off the consumer and don't take advantage of your position or it will be kicked out from under you like a noose around your corporate necks.

I bought a couple of games (Mass Effect Legendary Edition and Nier Automata) in five days, to find something new and I waited for a long time. It's never showing up (at least, I must be out the wrong address that I don't live here anymore by accident).

I tried to call them to convince them that I had made a mistake about the wrong delivery address and change it, but they either too lazy, asking 24 questions, or gibberish that I had no idea what the hell are they talk about.

I know nothing about digital that I came for the wrong address, and they don't do anything. They even spend most of the time delayed & stalling and have no idea where the area is despite the wrong address. I can see why FedEx is so incompetent that they don't do anything with the problem and is too lazy. Even back out and place in transit and it never shows up.

If anything, they don't do anything and never change my address. I'm so pissed (like seriously, I wish I could edit the delivery address on tracking and some sort instead of calling them that is futile and incompetent as hell). FedEx is a joke. So there.

I have been waiting on my package for almost a weak in a half. It have been delayed two times. First one I can understand but the second one was when it was out for delivery. I have been waiting all day for this package just to get a text message from fedex stating that delivery exception customer not available or business closed. Ok I said to myself.. I have been here all day waiting on this package... So I call up customer support and ask whats going on they tell me some beat around the bush story and say it will be there the next day.. Well its the next day now and its still not here. Now it says on fedex vehicle for delivery and then four minutes later delay package delayed. No reason why. I call up fedex again and they say its out for delivery... 4:30pm is the cut off time and that was 30 minutes ago..

Something needs to be done about this go read cambridge ohio fedex ground google feed back all one stars.

tracking [protected] was supposed to be delivered 2/12/02 however calling fedex, I was informed that the driver had an issue with the truck and now I wont be receiving my package until sunday.

If there was an issue, another truck should have been dispatched so my delivery didnt end up compromised.

It is very frustrating that fedex is so inefficient with timely delivery

I had ordered some cat food and litter from Chewy and the product was to be delivery on the February 8, 2022. I have not received the order, I call several times to FedFX and they did not know what the problem. I waited until 10:00 pm last night for it to be delivery, no package. I do not know if it was lost or what, I want the order or my money back from FedFx. They are responsible for the delivery.

We followed Fedex tracking of a two part shipment, with a signature required. The larger expensive item was scheduled to arrive 2/7/22 so we watched all day. The track then said they had no information on it. The second item was to arrive 2/8/22 along with the first item. Neither arrived, with no information on its location. Delivery was now slated for 2/9/22. No show. Now it says "delivery delayed." We have inconvenienced ourselves three days, and no delivery. Given a choice Fedex will never deliver another item to us.

On 2/6/2022, my family and I were driving while on vacation and noticed erratic driving on multiple occasions by a specific Federal Express vehicle. The vehicle was a white van with Texas license plate CPF-6202, and this occurred about 11:15am during the day. It occurred on Interstate 10 West away from San Antonio. The driver was driving fast, aggressive, cutting in and out of traffic, and the vehicle swerved way out onto the left shoulder of the interstate multiple times, and then back over the middle line.

I ordered rather expensive car parts and they were shipped through FedEx in multiple packages. The expected delivery date was on Tuesday. I was home all day waiting by the door. Then at 2:02pm the fedex tracker said “delivery attempt, customer not available or business closed. Obviously a lie because I had been watching my door, and NO delivery slip was left. I also saw on the map that it hadn’t left Concord, NC and I live in Huntersville, NC. Then I check fedex again and it says my package is back in Syracuse, NY which is where the package originated. So obviously the package must have been damaged in some way and saying that I missed the delivery is very poor customer service. Delivery drivers need to be truthful in what is exactly happening to our packages. The parts I ordered are important and I need them ASAP and it’s extremely inconvenient when fedex is giving me the run around. It’s not fun as a customer feeling like it’s my fault I missed a packed when I have done nothing wrong, and the delivery services are the one who messed it up.

I bought 2 pairs of shoes from the web site of nordstorm. They send the product with fedex. My shipment tracking number is [protected]. The estimated delivery date was february 3rd. Today is february 8th and on fedex mobile application manager it seems it has been in san antonio for more than 9 days. I live in houston. I called the customer service and they told me that they dont know anything about my package other than what i see on the mobile application and also told me they will reach back to me and give information every day when i call but they never do. It is a very unpleasent and disappointing experience that i am encountering right now. The most absurd thing is they dont have any information about the status of the package. Congratulations to fedex for being a such unreliable and unresponsible company with our packages.

My package was shipped on Thursday, 27 January 2022 from Ile-Ife, NG for delivery to NEWTON, PA US.

On Friday 28 January 2022, it was received at the Local FEDEX Facility in ROISSY CHARLES DE GAULLE CEDEX FR. and by Tuesday 1 February 2022, it had arrived at local FedEx facility in BRISTOL, PA at 1:10PM. By 1:15PM, it was placed in a FedEx vehicle for delivery to the destination.

The initial expected time of delivery is Monday, 1/31/2022.

However, the package is yet to be delivered and there is no status update on the delivery date.

I would like an immediate delivery of the package as it has been long overdue for delivery at the destination.

2 packages shipped to me from Aniston, Alabama to Marietta, Georgia Priority Overnight on Wednesday, February 2. They were supposed to be delivered on February 3 but weren't. They were put on the truck on February 4 and tracking stated they were out for delivery. I was stated home all day because they were shipped signature required they didn't deliver on the Friday the 4th tracking said delivdry it attempted, didn't deliver on Saturday, didn't deliver on Sunday. I stayed home from work again on Monday (the 7th) to sign for the packages as tracking said they were on the truck for delivery once again. Of course, they weren't delivered and wer taken back to the FedEx facility again. If they are Delivered tomorrow it will be 6 days for an overnight shipment and that's if they're delivered tomorrow.

I had an online order that had already been delayed several times that was finally out for delivery. Was home all day and saw truck drive by... never stopped to attempt to deliver... then they mark it as I wasn't home so they didn't deliver. The other Fedex delivery people can deliver, why couldn't this one? Didn't even try! Called Fedex and they said they would try to get the driver to go back but can't promise they would. I assumed they wouldn't and just as expected they did not.

Purchased 2 day shipping. Package held up do to weather. This is understandable. They changed my service to express so it didnt look/show late in the tracker. when I called said send it by ground if your changing it to express without my consent anyway they said, o well the sender has to go-to package location and change the label.

Morning Delivery (Approximately 10:00AM) on 02/04/2022

Last Name - Carne

Address - 6 Lilac St, Sharon, MA 02067

I heard activity on my driveway. I looked out the window and saw a large FedEx truck coming up the driveway to deliver a package. I also observed the truck backing down the driveway after delivery. Shortly after, I went through my garage and observed pieces of the driveway that were damaged by the FedEx truck. Pieces of the driveway were crushed and broken. The damaged areas were parallel on both sides of the driveway matching up with the tire tracks of the truck.

I got a phone to deliver it to my sister. I had to change the deliver address before fedex delivered it. sSo, the agent said that it’s okay and that the new location will be updated. Unfortunately it didn’t and they delivered to the wrong address. After a bit of struggle I make it possible to ship that product again to the actual destination by paying 50 bucks and was waiting eagerly. The package was supposed to be delivered today with a signature Required so my sister was home all day waiting for it. But here it goes they said delivery attempt was made at 11:30 when nobody heard a knock or a bell or not even a door tag! Is this a complete lie! I have faced this issue earlier for my deliveries as well but I guess it is time to not trust fedex anymore ! Now how much should we keep spending on them and what is the use of paying them to get delivered when they don’t do it to the right place or at the right time or be truthful about it ! I feel this is just a lie!

I purchased I phone from the company gazelle and paid $26 for express delivery on 1/26/2022. On 1/28/2022 I looked online at gazelle and it said it would be delivered before 8pm that day. I was at home with the front door open and I was riding my stationary bike at 12:15pm at 12:40pm I walked in my bedroom and looked online and it said it was delivered. I went outside and looked everywhere. It was not out there anywhere. Tracking number [protected]. I called gazelle and they said it was delivered. They then sent me some paperwork to fill out, saying that I did not receive it. I also had to do a police report about not getting it. I also contacted fedex and started a complaint. It's amazing how I can pay 26 dollars extra for a package to be delivered faster and fedex can't even get back in touch with me about this ordeal. I'm out $226 and nothing yet. I don't know what you can do about it, but thanks for trying.

Michael Dindia

email [protected]@yahoo.com [protected]

FedEx has become nothing short of a joke recently. I have been waiting on a large electronic package that needs a signature and they have not even attempted to deliver the package. 3 days in a row they lied and said they attempted delivery... but they must not have noticed that I have cameras that show no attempt or person coming to the door at all. Now they are saying I have to pick it up even though I called them and told them the attempts were a lie. They literally said the delivery person stated they tried to deliver it so that's what they are going to believe... not my cameras. Then they kept asking me about the door tag but no one even came on my porch so I never received a door tag. It's snowing and there are no tracks in the snow or footage of even a truck driving by... are they ghosts? Today I called the shipper who contacted FedEx. They told them they were going to attempt another delivery today before close, and predictably they did not. The worst part is, they updated the tracking notes to say the called me when they never did. FedEx told me there is no way to contact the driver or to confirm if they have delivered anything... so what is to stop them from stealing packages and lying about delivering them? When I asked this question to the customer service rep, they laughed. I have never had a job where I could lie and not work and have zero consequences or accountability. The summation of an investigation is basically asking the driver if they delivered and believing their word, ignoring the proof that says otherwise. This is a dream job for scammers. If anyone is looking to be lazy and steal packages and get paid all day to do it, you should work for FedEx.