Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Fashion and Style Fashion Nova
Fashion Nova

Fashion Nova review: Halloween costumes

A
Author of the review
11:47 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hello, I’m reaching out regarding an issue with my recent order placed on Friday, October 23rd, before the 3 PM PST cutoff for one-day shipping. I paid for one-day shipping with the expectation that the order would arrive by Saturday, October 24th, in accordance with your stated policy.

Later that evening, I received an email stating that my package would be delayed. As of Monday, October 27th, the UPS tracking still shows “Label Created,” indicating that the package has not been shipped. Despite this, I received a “shipped” email notification, which does not align with the carrier’s tracking information.

Please provide clarification on the actual shipping status of this order and confirm whether it has been transferred to UPS. If it has not, I would like a full refund for the one-day shipping fee, as the service was not fulfilled as advertised.

Order Number: #[protected]
Tracking Number: 1ZV289R74421932878

Claimed loss: 62.24

Desired outcome: 62.24 Refund OR Items DELIVERED BEFORE HALLOWEEN

Confidential Information Hidden: This section contains confidential information visible to verified Fashion Nova representatives only. If you are affiliated with Fashion Nova, please claim your business to access these details.

Fashion Nova - Halloween costumes - Photo 1
Fashion Nova - Halloween costumes - Photo 2
Fashion Nova - Halloween costumes - Photo 3
Fashion Nova - Halloween costumes - Photo 4
Fashion Nova - Halloween costumes - Photo 5
Fashion Nova - Halloween costumes - Photo 6
View 0 more photos
More
Send message
Copy link
Report
0 comments
Add a comment

More Fashion Nova reviews & complaints

Fashion Nova - never receiving full store credit refund on returned item . 41
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Fashion Nova - never received a order confirmation 45
Fashion Nova - order unfulfilled 19
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Fashion Nova - fashion nova is refusing to cancel an order 6
Fashion Nova - received a refund no explanation as to why, and the item was still in stock 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Fashion Nova - Have not gotten any responses to my order 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Fashion Nova - where is my order?!?! #5085055 1
Fashion Nova - order on november 26th
Fashion Nova - new buyer and no one is helping 1
Fashion Nova - Item/clothes
View all Fashion Nova reviews and complaints

  1. Fashion Nova Contacts

  2. Fashion Nova phone numbers
    +1 (800) 866-0286
    Click up if you have successfully reached Fashion Nova by calling +1 (800) 866-0286 phone number 3 3 users reported that they have successfully reached Fashion Nova by calling +1 (800) 866-0286 phone number Click down if you have unsuccessfully reached Fashion Nova by calling +1 (800) 866-0286 phone number 31 31 users reported that they have UNsuccessfully reached Fashion Nova by calling +1 (800) 866-0286 phone number
    Customer Service
    +1 (800) 222-1811
    Click up if you have successfully reached Fashion Nova by calling +1 (800) 222-1811 phone number 38 38 users reported that they have successfully reached Fashion Nova by calling +1 (800) 222-1811 phone number Click down if you have unsuccessfully reached Fashion Nova by calling +1 (800) 222-1811 phone number 81 81 users reported that they have UNsuccessfully reached Fashion Nova by calling +1 (800) 222-1811 phone number
    Customer Service
    +1 (818) 347-6500
    Click up if you have successfully reached Fashion Nova by calling +1 (818) 347-6500 phone number 2 2 users reported that they have successfully reached Fashion Nova by calling +1 (818) 347-6500 phone number Click down if you have unsuccessfully reached Fashion Nova by calling +1 (818) 347-6500 phone number 1 1 users reported that they have UNsuccessfully reached Fashion Nova by calling +1 (818) 347-6500 phone number
    33%
    Confidence score
    ​Westfield Topanga
    +1 (323) 888-1071
    Click up if you have successfully reached Fashion Nova by calling +1 (323) 888-1071 phone number 0 0 users reported that they have successfully reached Fashion Nova by calling +1 (323) 888-1071 phone number Click down if you have unsuccessfully reached Fashion Nova by calling +1 (323) 888-1071 phone number 0 0 users reported that they have UNsuccessfully reached Fashion Nova by calling +1 (323) 888-1071 phone number
    Montebello TownCenter
    +1 (818) 891-3400
    Click up if you have successfully reached Fashion Nova by calling +1 (818) 891-3400 phone number 0 0 users reported that they have successfully reached Fashion Nova by calling +1 (818) 891-3400 phone number Click down if you have unsuccessfully reached Fashion Nova by calling +1 (818) 891-3400 phone number 0 0 users reported that they have UNsuccessfully reached Fashion Nova by calling +1 (818) 891-3400 phone number
    Panorama Mall
    +1 (818) 238-0022
    Click up if you have successfully reached Fashion Nova by calling +1 (818) 238-0022 phone number 0 0 users reported that they have successfully reached Fashion Nova by calling +1 (818) 238-0022 phone number Click down if you have unsuccessfully reached Fashion Nova by calling +1 (818) 238-0022 phone number 0 0 users reported that they have UNsuccessfully reached Fashion Nova by calling +1 (818) 238-0022 phone number
    Burbank TownCenter
    +1 (818) 341-4600
    Click up if you have successfully reached Fashion Nova by calling +1 (818) 341-4600 phone number 0 0 users reported that they have successfully reached Fashion Nova by calling +1 (818) 341-4600 phone number Click down if you have unsuccessfully reached Fashion Nova by calling +1 (818) 341-4600 phone number 0 0 users reported that they have UNsuccessfully reached Fashion Nova by calling +1 (818) 341-4600 phone number
    Northridge Mall
    More phone numbers
  3. Fashion Nova emails
  4. Fashion Nova address
    437 S Broadway, Los Angeles, California, 90013-1102, United States
  5. Fashion Nova social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 31, 2025
  7. View all Fashion Nova contacts
Fashion Nova Category
Fashion Nova is ranked 3 among 297 companies in the Fashion and Style category
#01 SheInside / SheIn Group SheInside / SheIn Group #02 Sinsay Sinsay #03 Fashion Nova Fashion Nova #04 Dior Dior #05 The Iconic AU The Iconic AU

Most discussed Fashion Nova complaints

Refund order #: 147122390
1
(opinions to this review)
Fashion Nova Alternatives
francesca's 12 reviews BAERSkin Hoodie 115 reviews Chicme 237 reviews The Reformation 22 reviews Namshi General Trading 25 reviews