Fashion Nova review: Halloween costumes
Hello, I’m reaching out regarding an issue with my recent order placed on Friday, October 23rd, before the 3 PM PST cutoff for one-day shipping. I paid for one-day shipping with the expectation that the order would arrive by Saturday, October 24th, in accordance with your stated policy.
Later that evening, I received an email stating that my package would be delayed. As of Monday, October 27th, the UPS tracking still shows “Label Created,” indicating that the package has not been shipped. Despite this, I received a “shipped” email notification, which does not align with the carrier’s tracking information.
Please provide clarification on the actual shipping status of this order and confirm whether it has been transferred to UPS. If it has not, I would like a full refund for the one-day shipping fee, as the service was not fulfilled as advertised.
Order Number: #[protected]
Tracking Number: 1ZV289R74421932878
Claimed loss: 62.24
Desired outcome: 62.24 Refund OR Items DELIVERED BEFORE HALLOWEEN
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