Farfetch — reverse refund - farfetch inquiry: 6e7jp3
Online purchase was performed on the 5 of July and the status was Accepted for Processing. However, the Farfetch customer service said they never received the payment as it was cancelled in their system. However, my local bank provided evidence that Farfetch had received the money on 08/07/2019 with reference no: 5664253189FS. I had emailed the Farfetch customer service with detailed information. However, the customer service stopped responding to my email after I requested for a reverse refund.
Updated by Jessie Kong, Aug 18, 2019
When the refund will happen? where will I receive my USD2k????
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