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Zazzle Customer Care Service

Zazzle Inc.

1800 Seaport Blvd
Redwood City
California
United States - 94063

Customer Support Phone Numbers

Fax:
+1 650 872 7000 0 0
 

Zazzle Complaints & Reviews

Zazzle / Business cards/printing error

Cr
crystalgrid on Feb 22, 2017
I ordered 100 business card from Zazzle online, order #ID 131-26909021-2508605 on 11/12/2016 to be shipped to my present residence in Brazil. The cards werde received with errors on the back. Customer Support arranged for a replacement. However, the replacement was shipped with exactly the same...

Zazzle / These guys have the worst service ever!

Pu
Purrin on Feb 8, 2017
I have purchased personalized invitations from Zazzle and was very disappointed with the result. I did not like the quality and the whole thing in total and when I contacted Zazzle and told them about that they replied in a rudely manner. I asked the to fix everything and do as I asked...

Zazzle / My order didn't arrive

Zv
ZvidKas on Jan 10, 2017
I bought two t-shirts from this site and my order was made in mid November. One shirt was for myself and the second one was a Christmas present for my brother. They said that my order will arrive between 20-24 December but it did not show up and is still missing. When I contacted Zazzle...

Zazzle / No thanks Zazzle!

Ki
Kittson on Dec 23, 2016
I have ordered two bags from this site as Christmas presents over three weeks ago. Several days later I received a message from Zazzle stating that only one bag was left in stock, so they shipped only one and promised I'll get a refund for the second bag. Recently I got another message...

Zazzle / Customer service & product fulfillment

Am
Amy Kreider on Dec 22, 2016
I've ordered from zazzle before but i will never order from them again. I placed an order at the beginning of december with a delivery date of 12/11-12/12. My tracking information never worked but i wasn't alarmed at the time since it takes a while for it to be updated. Once my...

Zazzle / Thirts ordered

La
LaToi Storr on Nov 22, 2016
I ordered on 11/15 and the order was supposed to come to me by 11/21 or 11/22. I emailed on 11/21 and the response was we will escalate your order for shipping but no shipping information. ON 11/22 I called and got hung up on. I called back and was told my order was still in production and...

Zazzle / Unable to submit product review or contact vendor.

Gr
GratisShark on Oct 11, 2016
I ordered multiple products on Zazzle.com and received the items two months ago. I have made numerous attempts to leave both positive and negative feedback on their site unsuccessfully. I tried using multiple browsers on my PC as well as through my mobile device and absolutely nothing happens when you push the "Submit" button.

Zazzle / Very disorganized and unprofessional company

Ir
Irene on Jun 17, 2016
I have ordered a shirt for an event from www.zazzle.com and was supposed to get it within 7 days. It did not arrive and I contacted customer service to see what was going on and they said that they were just about to ship my order. I was very disappointed and decided to cancel my order...

Zazzle / No product, no customer service.

Sl
SLaan on May 8, 2016
I ordered business cards and paid considerably extra for express delivery quoted as 3-4 business days after printing. Received an email next day confirming printing completed and job sent out for delivery. That was over 20 days ago and despite email requests for clarification as to where...

Zazzle / Zazzle Black

Ki
Kirstenj69 on Apr 25, 2016
My first order with Zazzle had a date next to the order to encourage you to purchase Zazzle Black and get the item quickly. I purchased Zazzle Black and then was told it could not be used for that order. I then asked to cancel my membership. I believe it is a third party that provides thi...

Zazzle / Received the wrong cards!

Ma
MariLee on Mar 14, 2016
I've ordered some business cards from www.zazzle.com. I was very disappointed because I received the wrong cards! I needed these for a special event, but got the wrong ones! That was a real nightmare. I called their customer service and they put me on hold for about an hour! I gave up and...

Zazzle.com / I was A product designer and got scammed by zazzle.

Ju
Justin Clanton on Feb 27, 2016
I was just recently scammed by a company called Zazzle based out of Palo Alto, CA . If you are a product designer DO NOT GOTO ZAZZLE.COM they will wait till your about to make a lot of money for spending hours designing products on their site then come up with some BS that you violated...

Zazzle / Terrible service and misleading discount offers

Os
Ositina11 on Feb 4, 2016
Zazzle has huge discounts and nice prices but please do not fall for that! I decided to order something because they had those discounts, but when I checked the cart the total amount stayed the same. I contacted customer service and was told that I can't get a discount since I already...

Zazzle / Unethical business practices.

Te
Terminus on Jan 19, 2016
Zazzle will sign you up for a service that automatically renews without your consent. I purchased some items from Zazzle over a year ago. There was a free membership promotion, but I was not interested. Items I received looked horrible and were damaged, so I decided not to order anything...

Zazzle / Horrible website.

Fo
Fors on Jan 18, 2016
I made an order, paid for and received a tracking number, but it was the wrong one. There was also supposed to be a gift note, but it wasn’t included. When I entered my address I checked it few times and it was correct, but in the end my order was sent to the wrong place. They promised a replacement...

Zazzle / Horrible website

Sa
SantaLuisa on Jan 12, 2016
I made an order and bought a baby shower invitation. The website made the whole ordering process extremely painful. Sometimes it randomly deleted the information I typed. Also the customization options were not many. I could not choose the text size or font, move the specific text or...

Zazzle / Impossible to contact Zazzle!

Ja
Jade on Jan 5, 2016
I purchased some items four weeks ago and my order hasn't arrived yet, despite their guarantee of 7 days shipping. Zazzle charged my credit card four weeks ago. Their customer service is not available on the phone, line is always busy. Then I sent them a message and received a reply...

Zazzle / Horrible site!

Gu
Guru on Dec 21, 2015
I wish i'd read the reviews before placing an order. I ordered six pillows for my family. Four pillows i liked, but the other two were nothing like the picture. I didn’t like them, so decided to ship them back. As it was said on their website, i sent them an email explaining the situation...

Zazzle / Disappointed!

Ma
Markussman2 on Dec 9, 2015
I ordered 2 pillow cases that were to have a "cat" design on them. I worked very hard to make perfect pictures. I ordered pillow cases for my grandma. I wanted to make her a Christmas present. Well, this site is not cheap. I paid 70$ and extra money for safe and fast shipping. The next day...

Zazzle.com / Order processed incorrectly and liars about delivery

Ch
Chrys Williams on Nov 29, 2015
I placed an order Nov 20th for graduation invitations for my daughters college graduation. I paid for the express and was assured they would be delivered to my door on Nov 24th. I didn't get the order and I called and they said they were sorry but it should have been there but they would...

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