How to contact Farfetch customer service?
- +44 20 3750 1250
- Global Head Of Communications: +44 75 5728 0789
- Vp Communications: +44 77 8840 5224
- Brand Marketing: +1 (917) 821-0997
- Support: customeroutreach@farfetch.com
- Support: malika82@yahoo.com
- privacy@farfetch.com
The Bower, 4th Floor, 211 Old Street, London, EC1V9NR, United Kingdom
Farfetch information: contacts, address, founders, CEO, services, and products
Farfetch was founded by June 2007.
Farfetch competes in E-commerce industry.
To write a complaint about Farfetch and get an answer from the officials of Farfetch, Complaintsboard.com's objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about Farfetch can be filed via the specific Farfetch complaint section.
Farfetch is a British-Portuguese online luxury fashion retail platform with worldwide shipping.
You can reach Farfetch by phone at +44 20 3750 1250.
Farfetch is headquartered at The Bower, 4th Floor, 211 Old Street, London, England, Greater London, United Kingdom - EC1V9NR.
Yes, currently Farfetch offers free return services to all customers.
Shipping costs depend on the size, weight, and destination of your items. You can see the costs at checkout.
You can cancel your order before it is prepared. You cannot change your order but you can create another order.
Farfetch offers a 14 days money-back guarantee. You can start your return process in your account in the “Orders & Returns” tab. Your returned items must be unworn, undamaged, and unused, with all tags attached and they should come in their original packaging.
After your order is processed, delivery can take up to 7 days. When you order multiple items from different Farfetch partners, your items will be delivered separately.
You can track your order in your account in the “My Orders” tab or using the information you receive in the email.
Farfetch does not offer returns on customized items.
Refunds usually take up to 10 business days to be processed depending on the original payment method.
Your order can be canceled if Farfetch cannot fulfill it due to items being out of stock.
Complaints about Farfetch mainly concern delivery issues, delivery failure, wrong or missing items. Farfetch in general has satisfactory ratings across many platforms.