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Family Dollar

Family Dollar review: Recent experience

D
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12:47 am UTC
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Store 05802,5.29.26,19:49:34
The worst experience ever. I will also be sharing this with other platforms. I entered the store with an old black man (on bicycle) and Hispanic man. Both were at the check out counter waiting on the rude clerk (black female, dingy shirt, black hair with red braids). She walked up and told them: I guess you can't read! You need to be at the other register. The black man stated: Oh, I'm sorry, are you having a bad day? She replied: You people need to learn how to read! Extremely forecful with a loud disrespectful tone. Clearly the Hispanic man did not speak English. When it was my turn, she grabbed my items and throw them in a bag. Told me how much my total was. When giving me my change she stated, again in a disrespectful tone: I aint got no pennies. I just chuckled and said thank you while leaving the store. I have been trying to call for 2 days to speak with a manager and the dial tone is always busy. You should never employ someone with this character an "dirty/dingy clothes". I was so upset leaving that store. I am going to share my story to others. I'm sure she is doing this on a regular. Maybe stealing from the store as well...her attitude states Nothing Nice nor Professional

Claimed loss: I wanted to get a refund on my 2 items. I returned this morning to speak with a manager, since no one would answer the phone and the Black haired red braid lady was there. I will never step foot in that store again.

Desired outcome: Call with an apology and refund

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