Manager Lynette &Store Associate need to be fired! Today at Store #11776 while waiting in line the Manager Lynette started yelling and cussing at a customer for getting his cigarettes out of the cigarette case that was unlocked and open. She started yelling, "Don't go in my [censored]ing Cigarette Case! Every damn body knows not to go in these cases" She repeatedly walked back and forth cussing at the customer in front of everyone! The other Associate wearing the name tag, "Big Bray" was also making inappropriate statements and encouraging the poor Management behavior! This was very unprofessional and unpleasant to be exposed to while trying to shop. These woman exhibit poor customer service and does not represent your company well. The rage that came out of that Manager Lynette was unbelievable! She stormed pass me twice not taking in consideration how her behavior was making the customers feel. She wasn't concerned how her behavior was making your company look! Neither of these women offered any apologies to me or the other customers who expressed that we didn't like the inappropriate behavior or how we witnessed how she was speaking to that customer. She stormed outside and stayed out there a few minutes also cussing outside. I still could hear her on the inside while being checked out! They both need to be fired!
Desired outcome: Fired