Menu
Write a review
File a complaint
Family Dollar

Family Dollar review: My cash app card charge me twice but taking money off and I only took $50 off this transaction happened back to back where they took $50 off my card

P
Author of the review
7:31 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more

On July 5th I went to family Dollars I bought $23 worth from products from your store and I asked for $50 cash back it took $100 off my cash out card the time was about 4:15 it was two transactions back to back because the lady said it did not take my card and when I was trying to explain to her took $100 off she argued with me and told me that there was nothing that I could do about it the other employee asked her can she count her draw down and she got very upset with the other employee all I want is my money back I think that is so disrespectful but this employee to be so rude and not even try to look into what was going on I went back another following day and she embarrassed me your manager looked at my receipt and saw where the error was and told me to contact corporate office I have been a long customer of family Dollars for a lot of years and never have I ever been treated the way I was treated over my money that employee need to be ashamed of herself and I honestly think she's a thief so can you please investigate my situation please I'm going to fix income I don't have an extra $50 to give to nobody please help me thank you very much

Desired outcome: I would like a refund of my $50 that was taken off my cash app card they took $100 from me totaled I didn't ask for $100 I asked for 50 I'm also enclosing a copy of my cash app transaction and the receipt

View 0 more photos
0 comments
Add a comment

More Family Dollar reviews & complaints

View all Family Dollar reviews and complaints
  1. Family Dollar Contacts

  2. Family Dollar phone numbers
    Click up if you have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number 0 0 users reported that they have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number Click down if you have unsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number 1 1 users reported that they have UNsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number
  3. Family Dollar emails
  4. Family Dollar address
    PO Box 1017, Charlotte, Texas, 28201-1017, United States
  5. Family Dollar social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 28, 2026
  7. View all Family Dollar contacts
Family Dollar Category
Family Dollar is ranked 23 among 103 companies in the Retail Stores category