Menu
Write a review
File a complaint
Family Dollar

Family Dollar review: manager kenneth brown

C
Author of the review
10:26 pm UTC

Very degrading experience at family dollar at 29264 hwy 43, albany, la 70711. Manager was kenneth brown. I was told I was band from family dollar for life. For doing nothing but returning something. I ask for price check on before purchasing. He said it was right other clerk. I purchased item 1 minute ago. Never leaving register. I told him it said half off it's not on receipt. Kenneth said not half off priced wrong. I said then give me the money back. Then I said I need my receipt. He said you cant have it if u return something. I said. I need first receipt and return receipt. I used a credit card. I took a picture of receipts. Cause I couldn't have them!

No one but me in store. Then I looked at receipt. The splenda. On receipt said $2.75 a box on receipt. I said they are $1. He went with me and looked. It said $1 a box. He said they are not a dollar a box. I said then I dont want them. It says a $1 a box. He wouldn't answer me. That's full brand price. I got generic. So he had to refund that. I said I need a copy of return receipt. He said lady. I've had enough of you. You exaduate every time you come in store. I said what's that mean. He said if your not educated enough to know. Then ask someone. I said I'm asking you. He said get out my store and dont come back. Your band from this store. I said well I got something to say sir. He said get out so I told him loud. Because he was walking away. I was being nice to nice. I was getting upset. I was only one in store beside other clerk. Mark price's right and people want ask u to check prices or want have to return them. Honor marked prices. He said get out I had him call cops. I said I didn't do anything wrong until now. You peice of [censored]. I live one block away from this store. I shop their sometimes 3 x a wk. Most of my check goes there. I couldn't believe what had just happened. I'm embarrassed and dont understand how someone can treat someone like he did me. He had ear phones on in the back singing loudly. I guess I disturbed his music. When I walked in they had around 7 people in the store. In wasn't there 10 minutes. When I was leaving 2 were checking out. I waited to return till they were done. Then that left me last person in the store. How can u have an employee who wears headphones and listens to music with customers in the store. Stocking. Then tell at a customer for buying goods. I've noticed he has done this ti others. Losing customers like what he did me. Is a big mistake. If you have a customer asking prices. It means they dont steal. Think about that. Guess u want thieves in store. Good luck.

Carla hart contact info [protected]

Update by Carla Hart
Dec 30, 2019 10:30 pm UTC

I didnt know this was public. Please remove the number. Thank you

0 comments
Add a comment

More Family Dollar reviews & complaints

View all Family Dollar reviews and complaints
  1. Family Dollar Contacts

  2. Family Dollar phone numbers
    Click up if you have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number 0 0 users reported that they have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number Click down if you have unsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number 1 1 users reported that they have UNsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number
  3. Family Dollar emails
  4. Family Dollar address
    PO Box 1017, Charlotte, Texas, 28201-1017, United States
  5. Family Dollar social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 20, 2026
  7. View all Family Dollar contacts
Family Dollar Category
Family Dollar is ranked 23 among 103 companies in the Retail Stores category