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Family Dollar

Family Dollar review: manager and employees ( 3 comments)

G
Author of the review
12:49 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

This store is always messy, even after a renovation boxes on floors, last time It's was a detergen drips on flors, no one took care of them I told the manager and she pretend that didn't hear, I went three hours later the mess was still on floors
Other complain the prices on deals are no always truth, fake deals.
I went to the store, and ask to use the restroom It's always out order cashier toldme that the store manager order "no one going to use the restrooms."
Rude cahsier last week I went to buy some food items about $20.00 dls, payed with a 100 dols bill the cashier named Tasha toldme that I could pay with that bill, because she could change it. I went to the bank and change my bill returned and She toldme that I need to buy much marchandise to consider using a 100 dls bill to paid.
Other day a cashier named Don very loud on sexuals words to a customer on the line, her boss ask him to keep those coments to him self and he went very upset and didn't want to take the customers on line, he went to the bathroom and call someone on his cellphone, he didn't took care of line his boss did. then He went out side to talk on his cell phone.

I ask his boss what they let him do what he want. She told me that he is going to be the new manager assistant. and he always do werever he pleased to do.
I was very upset because that kind of employee it's going to be preomoted? Please did you really have no one more to be hire?
sorry i get very involved but I like the products and prices on this store and it's the closest on my neiborhood and I get very upset that with all the complaiss I did still the same people working on that store, and the don't care abouth us as a customers.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

3 comments
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susuu
Greer, US
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Mar 10, 2011 6:47 am UTC

I lived in Piedmont, and recently moved.
I know this store, the store manager it's very rude.
I called corporate on her.
Stop shopping there, and you won't have to complain.
It's what I did.
They won't care about customers any way.

D
D
Deanna001
Greer, US
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Mar 13, 2011 6:49 pm UTC

agreed totally! complaint on familydollar.com the have a complaint form for you

D
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Deanna001
Greer, US
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Mar 13, 2011 6:50 pm UTC

keep your receipts, they come handy on a complaint issue

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