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Family Dollar

Family Dollar review: Disrespectful manager, terrible service!! ( 1 comment)

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Author of the review
2:56 pm UTC

Manager Phil at the Southside/Carrick location was very disrespectful and abusive, He put me out of the store for asking a simple legitimate question that seems like he was not intelligent enough to answer. I returned a defective product for a refund and I was told because the product was opened it could not be refunded and that was the store policy, I asked him to show me the policy in writing or direct me to it online he could do neither instead he called me crazy and told me to leave the store.

Desired outcome: A full refund and the manager Phil disciplined and an apology.

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Nisha Leslie
Rochester, US
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Aug 01, 2023 7:25 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

like family dollar at 715 westmain st

rochester ny

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