Menu
Write a review
File a complaint
Family Dollar

Family Dollar review: Abusive and foul mouthed assistant manager

K
Author of the review
12:19 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I was in FD at 10:49 am on 02/09/23 purchasing a bottle of vanilla flavoring when I walked upon 3 hispanic employees in the back aisle talking and laughing in their native language. I noticed when I came into the store the register line was backed up around the corner of the counter and down the first row. I returned back and picked up one more bottle of flavoring and noticed the 3 girls still standing and laughing and I continued to check out and ended up 3rd person on the back row around the corner. the cashier was working as fast as she could however, I waited 15 minutes to get waited on. There was5 in front of me and I asked her to call someone. She called some numbers and no one came by the time I got there I was hot because I left my bed bound husband at home in bed and I had to stand in line 15 min. 2 hispanic girls came forward and I asked was she the store manager she said assistant mgr. I asked to speak to mgr. Sandra came forward with another girl and I asked why didn't they help the cashier out because I my husband was ill at home by himself. To make a long story short the assistant manager told me "Why don't you just pay for your stuff and get the [censored] out of my store and never come back." I do not appreciate that at all. I did raise my voice and told her that it was just like them to be that way and asked for the assistant managers name and Sandra the manager says she has a name tag, which by then she had left and went back into the stock room. I am very disappointed and will never shop at the store again.

Desired outcome: You can't verbally abuse people like this and expect customers to keep coming back paying their paychecks. Remind them you never know what the customer has been through before walking in their store. My husband is dying. Kandice Whitaker

0 comments
Add a comment

More Family Dollar reviews & complaints

View all Family Dollar reviews and complaints
  1. Family Dollar Contacts

  2. Family Dollar phone numbers
    Click up if you have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number 0 0 users reported that they have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number Click down if you have unsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number 1 1 users reported that they have UNsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number
  3. Family Dollar emails
  4. Family Dollar address
    PO Box 1017, Charlotte, Texas, 28201-1017, United States
  5. Family Dollar social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 28, 2026
  7. View all Family Dollar contacts
Family Dollar Category
Family Dollar is ranked 23 among 103 companies in the Retail Stores category