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Complaints & Reviews

Facebookconfused by the new facebook timeline

Hello sir please delete this fake Facebook timeline account, I can’t stand the new timeline yet I am a victim of my fake ID! Someone has uploded my photo and someone is posting very bad comment and post this person is harassing me this person is posting update to meet and creating lots of problems. I need your help please delete my fake Facebook timeline account as soon as possible i and my other friends have blocked and reported many times. Still nothing is happening if you can you trace this person that form where he is updaiting his account please tell me so that we can put him behind the bars.

Please understand my problem and take a action as soon as possible sir its a humble request to you please help me out as soon as possible. The new timeline is confusing and the privacy settings not make it easy to report problems with account, we have blocked and reported over and over yet still nothing no help to us at all. It is forms of harrassment like them that make me quit the Facebook soon!

I’m a user on Facebook and i just made a new timeline because i deactivated my old one permanently. The thing is, how come now i cannot use the email used by my old account? That email is important because it is used for entering the Network which requires email from the relating Network. It says that another account is using it meanwhile i know that nobody uses it, this makes using the new Timeline confusing and hard!

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    • Ba
      barbi54 Jul 23, 2015
      This comment was posted by
      a verified customer
      Verified customer

      they took money out of me account yesterday but showed today but don't know what I bought off face book

      0 Votes

    Facebook Credits — did not get facebook credits via bank transfer

    I have sent many many letters (10 in total) asking for credit support, but I'm not getting a reply!!...

    Facebookfake id issue

    Dear sir,
    I have a very urgent issue someone has created my fake id by the name of sourabh goswami mail id is [protected]@yahoo.com also he has given my contact no. on the id you are kindly requested to block this id as soon as possible plz take action

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      • Be
        Beena nishad Apr 15, 2013

        Sir
        My name is BEENA NISHAD. Sir someone makes fake ID using my name and photo due to this I face many problem... the fake I.D is [email protected] and my ID is [email protected] and the fake user name is beena nishad please sir delete my fake ID as soon as posible... I know the person who made this id. he is RAJIV NISHAD from bodhgaya bihar. His id is [email protected] . his num is [protected]. sir pls take against a strong action. thanking you sir

        0 Votes

      Facebook.comunauthorized credit card charges

      There is an unauthorized charge to my credit card in the name of Facebook.com Q2WD322SN. There is even a reference number: 76011008J01VKH06Q for the amount of $49.90. I have never given out this credit card # on line; I use a green dot card for this reason. I want my money back on the card ASAP as I am on a fixed income and cannot pay it, therefore I would NEVER authorize it.

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        • Gr
          Green Dot Corp. Nov 17, 2011

          Thank you for bringing this to our attention. We are here to help. If you have a transaction on your account you wish to dispute, contact customer support using the number on the back of your card. You may also find information on disputing a transaction in the cardholder agreement section online or the cardholder agreement you received with your card.

          0 Votes

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Facebookcontinues false charges to my bank account for $5.00 every weeek

        even after several emails to company I continue to be charged a weekly fee of $5 for something I didn't ask for or order and do not want or can afford.
        10/13/11 CHECK CRD PURCHASE 10/12 FACEBOOK.COM*KXLE3227A www.fb.me/cc CA 434258XXXXXX3602 [protected] ?MCC=7311 01 $5.00
        10/17/11 CHECK CRD PURCHASE 10/16 FACEBOOK.COM*PRUE3227A www.fb.me/cc CA 434258XXXXXX3602 [protected] ?MCC=7311 01 $5.00
        10/04/11 CHECK CRD PURCHASE 10/03 FACEBOOK.COM*U44E3227A www.fb.me/cc CA 434258XXXXXX3602 [protected] ?MCC=7311 01 $5.00... etc, etc, etc

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          • Di
            dia3766 Sep 22, 2012

            put a stop payment on facebook authorizations at your bank, i had to do that with a company i dealt with that still was taking money out of my account when i was no longer receiving the service

            0 Votes

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          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          Facebookstolen money

          I have been having money taken out of my account for what I have no idea, But want it put back in my account by midnight tonight 11-26-2011. If it is not back in my account then I am going to charge you guys with fraud and the bank will take care of the charges being brought against you people . this a is not the first time this has happened . I changed my bank account number less than a month ago and you people took out over 300.00 then. I am getting the total balance clear back to 3 months ago and will have you fix that problem also. Like I said fix it or be charged with fraud. I thought face book was to keep in contact with friends and to have fun on guess not anymore, What are you guys hooked up with our wonderfull government ( Screw the people out of their money) I bet that your new logo Isn't it?

          Give me back what is mine!!!

          Steven R. Braddock
          334 north 10 th street, Geneva Ne.

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            • Sl
              SlayerGal Oct 26, 2011

              It's October, by the way. You'll need to threaten FB and contact them since I doubt they'll read this.

              0 Votes
            • Da
              dazzling yash Nov 12, 2011

              my face book chat is experiencing some technical problem what will i do

              0 Votes
            • St
              Stull61 Jun 19, 2012
              This comment was posted by
              a verified customer
              Verified customer

              I have had money taken out of my bank account that i did not Authorize on 5-29-12 in the amount of $139.30 for what I have no idea, But want it put back in my account by 6-21-12. If it is not back in my account as of 12 midnight on 6-21-12 I am going to pursue Legal action!
              I have already talked with the bank they gave me this # to call [protected] and it doesn't take phone calls. then the web sight brought me hear. hopefully this will be resolved in a timely manner thank you.


              Michell Grider
              [email protected]

              1 Votes
            • Ta
              Tammy Swensen Jul 15, 2012
              This comment was posted by
              a verified customer
              Verified customer

              I have had 200.00 dollars takin out of my checking account with out my knowledge or authorization and would like it put back tonight.

              0 Votes

            The complaint has been investigated and
            resolved to the customer's satisfaction
            Resolved
            Facebook / Creditsbank charges

            My card was charge yesterday i and did'n know anything about it for 21.00 i need help knowing why and who and a refund asap. thanks bertha reese

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              The complaint has been investigated and
              resolved to the customer's satisfaction
              Resolved
              Facebook.com — fraudulent debit card charges

              Check Card: FACEBOOK.COM*WMQE32237 www.fb.me/cc CA Check Card: FACEBOOK.COM*GLPE32237 www.fb.me/cc CA both...

              The complaint has been investigated and
              resolved to the customer's satisfaction
              Resolved
              Facebook Cityville — unauthorized purchase

              When i post a feed for something i need to help me build people are clicking on my posts and sending me them...

              Facebookdelete a fake facebook account

              Hello...
              someone has created my wife fake id that is preet preeti sending friend request to boys.someone has uploaded my wife photo .this person is harassing me i and my other friends have blocked and report many times but nothing is happening if u can trace this person that form where he is updating his account please tell me so that we can put him behind the bars.i hope you will take some action on this Facebook FAKE id is http://www.facebook.com/profile.php?id=100002509489154
              21 minutes ago · Delete Post

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                • Ki
                  kingk60 Feb 19, 2013

                  Dear Sir/
                  my real name is Khushall Mansoor my id is [email protected] some one made a fake facebook id and by my name and using my relatives picture in that id i want to request you to please block or delet all ids khushal with single l and mansoor.

                  0 Votes

                Facebookfalse charge

                My husband received credit card bill and found several transactions to facebook. My husband doesn't have a facebook account, and i never purchase anything through facebook. We were on vacation on the day the transactions took place, the credit card was in his wallet so if wasn't our children. We think that it was someone at one of the places we made reservations,. My husband called the credit card company who gave us a number to facebook. Which he called and got recording to go on a web site which wasn't working. Surely there is someway that facebook could trace who made these purchases.

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                  • Me
                    mercer58 Aug 21, 2011

                    Facebook froze my account my daughter set up fopr me. They said I was hacked. She put in wrong Birth date and I can not get logged into it again. I've tried emails to facebook to no avail. You CAN NOT get in touch with them. I created new account and want the one they froze closed.

                    0 Votes
                  • Mi
                    mike martin Aug 21, 2011

                    someone hacked my facebook account and then used my debit card which is kept on file and purchased credits.

                    0 Votes
                  • Ha
                    harry vaughn Mar 31, 2014

                    had $ 1 taken out of my bank off my debit card on 31st of march did not do this

                    0 Votes

                  The complaint has been investigated and
                  resolved to the customer's satisfaction
                  Resolved
                  Facebook.com*nww93229m www. Fb. Me / Cc CAeroneous charges

                  This has just happend to me this morning.. I checked my account and was charged over a hundred dollers for some # I have never heard of.. And I have been reading all kinds of blogs about the same thing happening to people everywhere over the last few months.. We all need to get on the same bog page and file a god damn lawsuite against them!!!

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                    • Na
                      naellihs Sep 26, 2011

                      Me too, what's going on?

                      0 Votes
                    • Fi
                      fionh Oct 03, 2011

                      me too, what is it?

                      0 Votes
                    • Au
                      Auk121 Dec 01, 2011

                      Same here (UK)! Unauthorised charges!!!
                      Why can't Facebook provide a proper check before charging people?!!!

                      0 Votes
                    • Yu
                      Yulia123 Dec 03, 2011
                      This comment was posted by
                      a verified customer
                      Verified customer

                      i had same in Russia. i need to know who did it. if somebody knows how to find out?

                      0 Votes
                    • Co
                      Corington Dec 04, 2011

                      I am LIVID I was not able to pay for my car insurance and reregister my car. when I went to the DMV I was just going to pay and My card was denied! WTH! Does anyone have any updates on this? As I look now I have a bunch of charges from facebook, mostly $1 here and $3 there. STRANGE ! I do not have any receipt in email. When I look in my account page on facebook. There is not record that I have ever bought anything from Facebook.
                      SOMEONE HAS TO FIGURE THIS OUT!

                      0 Votes
                    • Ve
                      Venus25 Dec 15, 2011

                      I was shocked when i checked my account WWW.FB.ME/CCFACEBOOK.COM have acess illegally to my debit
                      mastercard without my authority or my knowledge on 10th December this year, bill my card 128.91€, 42.98€ on 13rd December, twiice 17.19€ on the same day, then twiice 17.31€ the next day 14th December. I just want to know how this is possible and if someone can help me to get my money back. Please help me. I'm from Paris

                      0 Votes
                    • Hu
                      huggmugg Feb 10, 2012

                      I just got my bank statement today, and I was dumbfounded when I read of a withdrawal that I had NO KNOWLEDGE of, and MY BANK OF AMERICA paid it to, Facebook.Com*lpap322ss www.fb.me/cc CA at the tune of $50.00 for 100 energy refill... What ever that is?????? I would like to know how they got my debit card #???? I did not order this.. Never have I ordered anything FROM FACEBOOK. One time ordered on e bay and payed threw PayPal that's all nothing more.. I'll never see my $50.00 dollars I'll bet...I'm huggmugg here in Clovis, Ca.

                      0 Votes
                    • Ng
                      Ngibson Oct 08, 2012

                      The same thing happened to me too. There were 8 separate charges, each in the amount of $10.10. I disputed the charges with my bank, but there's no way to contact FB to find out what has happened. I never bought anything from Face Book and they should not have my CC information.

                      0 Votes
                    • Ka
                      katies kid Dec 11, 2012
                      This comment was posted by
                      a verified customer
                      Verified customer

                      i have had four charges to my debit card that i filed a fraud charge for with my bank. two $54+, one $27 and one $162+. needless to say most people, including myself, cannot afford for these kinds of payments to be taken from their accounts. due to this, my debit card has been cancelled and it will be two weeks before i receive my new one, had to go to the bank (which is in a neighboring town) to file the paperwork and am extremely upset by this situation. looks to me like this is a very serious situation for many people. hope everyone gets their accounts fixed and whoever or whatever is creating this situation is taken care of. i do like my facebook account to keep in touch with friends, play games and keep up with my community. would hate to have to close my account completely.

                      0 Votes
                    • An
                      Andre Lalonde Apr 02, 2013

                      Did the same to me, unauthorised charges to credit card, four in two day, amounts up to 327.57 total over $600.00. Someone needs to spend time behind bars.
                      Andre Lalonde
                      Brighton, On. CA

                      0 Votes
                    • Ik
                      ikku ansari Apr 07, 2013

                      plz give me how we upload a fb gif on timeskine

                      1 Votes
                    • Br
                      Brittany Schexnider Aug 26, 2020
                      This comment was posted by
                      a verified customer
                      Verified customer

                      Same thing here but I don’t even have a face book someone charged my debit card for 51.84 dollars I called my bank and they said I purchased something from Facebook I told them I don’t even own a Facebook they canceled my card and sending me a new one if this happens again I am definitely going to a lawyer and seeing what I can do about these fraudulent charges and how they help they got my debit card information!!!

                      Comments

                      0 Votes

                    Facebook.com — I have noticed on my bank statement that facebook has been withdrawing money from my checking account since april 2

                    I have noticed on my bank statement that facebook has been withdrawing money from my checking account since...

                    The complaint has been investigated and
                    resolved to the customer's satisfaction
                    Resolved
                    Facebookdouble billing for game credits

                    3 or 4 times in the past 2 months facebook has double billed my bank acct useing the same com# for game points i like to play the games and spend alot of money but if they keep riping me off im done with them i cant find any way to contact facebook but i would like to eather have the credits or my money back ( [protected]@yahoo.com ) [protected]

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                      • Ha
                        Hanni Fahner Sep 09, 2011

                        I also have been scammed by Facebook I was charged $100.00 for 250 Farm Ville $ when it should only been $39.99 charge I have contacted you several times but no reply
                        even though you say on your phone message that you will let me know why within the next day.
                        Well it has been a week and no answer yet. No wonder we get upset with Face book May you need to hire more people that know what they are doing.

                        I am a very upset customer

                        0 Votes
                      • Bu
                        Bunni Brislane Feb 07, 2012
                        This comment was posted by
                        a verified customer
                        Verified customer

                        I was overcharged on my last purchase of facebook credits. I was charged 50.00 and received 260 credits. Will you please check your records?

                        0 Votes
                      • Bu
                        Bunni Brislane Feb 07, 2012
                        This comment was posted by
                        a verified customer
                        Verified customer

                        I was overcharged on my last purchase of facebook credits. I was charged 50.00 and received 260 credits. Will you please check and correct this matter?
                        Thank You, Bunni Brislane

                        0 Votes
                      • Ca
                        cathy glitsch Feb 04, 2013
                        This comment was posted by
                        a verified customer
                        Verified customer

                        I can not reach you all i was charged 4.60 11 times for 2 set of lives it is only 90 cents per set i would like to have my money back in my account
                        Feb. 4 2013 cglitsch1905 @comcast.net

                        0 Votes
                      • Jb
                        jbloves2ski Mar 06, 2014

                        I also noticed double charges on Facebook for Candy Crush tokens. FaceBook blew me off and said they combined charges... They closed my complaint without talking ot me. Well that is baloney. I am going to contact the Attorney General. Those people are getting too big for their britches.

                        0 Votes

                      The complaint has been investigated and
                      resolved to the customer's satisfaction
                      Resolved
                      Facebook — charges to credit card

                      I purchased a $20.00 Farmville Zynga games card and was entering it into the computer to receive my Farmville...

                      The complaint has been investigated and
                      resolved to the customer's satisfaction
                      Resolved
                      Online Games On Facebooksevere technical issues

                      There has been so many technical issues, my 3 Zynga Games via Facebook has been effectively shut down. All of a sudden, all 3 games started to play/act like "Promotional Games". Zynga has tried to blame my internet Browser/computer. I am not the only one! But have decided to complain.

                      a. Frontier: after it has been moved over to "Pioneer Trail", there is a new pop-up. It cannot be elimitated, and takes up 95% of the screen. If one ignores the pop-up, one can play in the 1 1/2 inch border around the screen!
                      Before that, many a problems during the last 2 weeks approx.
                      b. Farmville: I can no longer access this game from Facebook! A friend of mine was trying to help me out, and suggested I see if the problems occur at Zynga's New Sight www.farmville.com... Since I was in there "once" with no issues at all, it is now not possible to obtain my game from Facebook.
                      c. Cafe World: Can't send gifts or requests to my neighbors. The game very very frequently freezes up! Effectively other than cooking, redecorating: can't do anything. Visiting Neighbors possible, but will more frequently freeze the computer.

                      Within 4 days I have effectively lost all of my main games! Isn't Zynga on a contract and things haven't worked out "yet"??????????????

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                        • Jb
                          jbfirebird Aug 15, 2011

                          since it is not EVERYONE that has the issue, it has to be something with compatibility or the like. my girlfriend plays frontier/oregon trail on a daily basis. never had an issue.

                          0 Votes

                        Facebookunauthorized purchase

                        I want to talk to a person. I don't know how to do all of these things you want me to fill. out. I did not authorize $219.00 to be taken off my card and purchase facebook credits. I woke up and there facebook credits on my computer. I called my credit card because this happened before and sure enough my credit card was wiped clean by facebook. I am so upset. My credit card information needs to be taken off your facebook credit purchasing system. I need my money back immediately. This is all the money I have and I have buy school clothes. It was a horrible mistake or something ... I am begging you to please give me my money back and you can have have your facebook credits back. I don't want or need them. I don't know how my credit card information was loaded on there today to purchase these credits. I was asleep and since this happened before I know I WOULD NEVER EVER BUY FACEBOOK CREDITS AGAIN. Please call me at [protected]. Mitzi Keeling. Oh, ya, you have that information already.PLEASE PLEASE CALL NOW. URGENT. SCHOOL STARTS TOMORROW!!! MY CREDIT CARD SAID YOU WOULD CORRECT THIS MISTAKE. PLEASE DO

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                          • Ka
                            Karin E Adolph-Medsker May 20, 2013
                            This comment was posted by
                            a verified customer
                            Verified customer

                            i have tried 3 times to send this complaint only to get a database 2error message each time i will try this one more time then i am going to call the BBB and in the am call the bank and report my card stolen i only make $200.00 a week at my job and you idiots just charged my debit card $200.00 on 5/19/13 which overdrafted my acct and charged me a $32.00 fee then again on 5/20/13 that took my money . I have never spent more than $10.00 at a time on facebook in my life I WANT MY MONEY BACK NOW CALL ME AND I WILL GIVE YOU THE CREDIT CARD NUMBER!!

                            0 Votes
                          • Ll
                            Lloyd Thomas Apr 25, 2014

                            CHARGE HAS APPEARED ON MY CREDIT CARD BILL WHICH I AM UNAWARE OF. (2469216F400NKENN)

                            FACEBK*WSEVD5WM92 (03/25) $50.00. Can you provide details please?

                            0 Votes
                          • Da
                            datagirl1976 Apr 27, 2014
                            This comment was posted by
                            a verified customer
                            Verified customer

                            Hi Carla, This is a receipt for your payment of $200.00 to Facebook for 1400 Rubies.Payment DetailsItem:1400 RubiesDate:Sunday, April 27, 2014 at 4:51pmPayment ID:545255782257975App:Royal StoryPurchased With:Credit CardTotal:$200.00 USDDispute this purchaseView Receipt OnlineMore Information:Visit the Facebook Apps and Games pageVisit our help center for help or questions about Facebook paymentsPurchases are non-refundable, except where required by law, and are subject to the Facebook Payments Terms and the Facebook Payments Privacy Policy.This account statement
                            lets you easily view the transactions you have made on Facebook for the
                            past 30 days. You can also see all of your transactions in the Payments
                            section of your Account Settings.If you have a question about any transaction in your account statement please visit the Facebook Payments Support Center as soon as you can. This was not authorised please refund.

                            0 Votes

                          The complaint has been investigated and
                          resolved to the customer's satisfaction
                          Resolved
                          Facebook.comunwanted charges on my credit card

                          Upon checking my bank status, I found several charges from facebook that I never made. In fact, I dont even have a facebook.

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                            • Ha
                              HawgDawg4Life Dec 29, 2011

                              I have over 500 in charges from facebook, and I too dont even have a facebook account. Discovered this yesterday. Has caused overdrafts to the tune of 800 in addition to the 500 they took. Try and file a complaint with facebook? not if your not a facebook member. Seems to me that if i'm good enough to have a bank account for them to bleed dry, I should be good enough to speak to in spite of my oversion to their product.

                              0 Votes

                            The complaint has been investigated and
                            resolved to the customer's satisfaction
                            Resolved
                            Facebook.com — unauthorized charges

                            unauthorized charges - underage grandson playing games on internet. credits charged to my credit card without...

                            Facebookcharged my credit card $99.00 for something I didn't order

                            facebook charged my credit card $99.00 for what i don't know and i did NOT authorize and no one will talk to me i want my money back.there should be a # for me to call them but there isn't.

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                              • Oh
                                OhWowReally Jul 16, 2011
                                This comment was posted by
                                a verified customer
                                Verified customer

                                Wow, I can't believe I am posting this again:

                                You are the victim of identity theft. Call your bank and CC company and report this. The charges will be reversed and you will get new numbers. You will never get through to Facebook. Let your bank and CC companies deal with that.

                                0 Votes

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