Facebook review: Temporarily blocked and profile picture

I'm writing to follow up on my case regarding the issue with sending friend request on Facebook its been over 13 days now and I'm still unable to send friend request. I've tried reaching out to Facebook but I was told that the issue couldn't be resolved through their support channels. I'm hoping you all can assist in escalating this issue or providing an update on when I can expect a resolution I'm concerned that this issue is impacting my ability to connect with others on the platform I would appreciate any assistance or guidance you can in resolving this matter.

I'm writing to report a problem with my account I've been temporarily blocked from sending friend request for 10 days now and I haven't heard anything back from you all I was just wondering what is the status of my issue and if I can send friend request again I have waited patiently for the block to be lifted the last time I sent one friend request was Dec 26th and then I couldn't do anything and then out of the blue I was able to send 1 friend request on Jan 6 and now I can't do anything please fix this problem and get it back up for me thank you