Etihad Airways – Worst flying experience on 08/08/2024

Dear Sir

I had the worst experience in my life and believe me I cannot tolerate this at all for me and my kids .Can you imagine 12 hours in the airport with my kids and I lost my events scheduled - I lost my day. I was supposed to return on time for event . I lost a lot of food items brought for my relatives just because of the negligence of your staffs . Who is going to compensate for all this. I wanted really to take this to the social media, even though I never ever expected this in my life it had the most reputed Etihad airways is gonna do this and it’s really ruined my life and the life of my family .

I really wanted to take this legally because this is not a fair treatment to the passengers. OK I understand if it is a delay of two or three hours but waiting in the airport for more than 12 hours for God sake this is insane !

You did not even provide an accommodation for this as per the Airport rules. I have no words to express my sadness and I am very disappointed

I was traveling with my 2 year old kid .Incidents like this can happen but I wanted to get an explanation as to why there was no compensation or accommodation provided due to this incident . I have been living in UAE for more than 30 years and do you think I will ever travel with Etihad Again .

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