Etihad — lost baggage
my name is Pawan k pandey. i was travelling first time with etihad airways on the 3rd of may 2012. i was flying from new delhi to abu dhabhi and abudhabi to johannesburg. my flight was delayed more than 2 hours because of engine problem. all the passengers were taken to abu dhabhi with another flight. we landed late in abudhabhi and because of this, i missed my connecting flight.. at the reception area, passengers were just waiting for a proper arrangement. my next flight was given after 8 hours without any accomodation. i was just moving on that airport for many hours
people were very rude. finally when i took my another flight and landed to johannesburg, i could not find my luggage. i complained about my missing luggage. airport authorities gave me a lost baggae form and the said they will call me and deliver my baggage immidiately.
after that i only recieved 2 calls in the connection of my baggage, and that was just a formality from the airline.i waited a month and i'm staying 150 km far from the airport. i decided to go to the etihad baggage claim office and i could not find any one there for 30 min. one lady came and she gave me a form, she told me to fax or e mail directly to etihad & i did that. now its been more than 3 months and there is no reply from etihad airlines.
my every thing was inside that bag, and i came home without any clothes. my expensive items were there. and there is no hope from that i wil find any thing from etihad. im still waiting and don't know how long i have to wait. my worst journey ever. i need help