CB Vehicle Rental and Leasing Enterprise Rent-A-Car Rental car /enterprise zurich airport

Enterprise Rent-A-Car Reviews and Complaints

Enterprise Rent-A-Car review: Rental car /enterprise zurich airport

moryamin of US

Oct 10, 2025 7:41 pm EDT

Verified customer

Featured review

My experience with Enterprise at Zurich Switzerland Airport is certainly alarming and reflects a broader trend of dissatisfaction among customers. Many have reported similar issues, particularly regarding unexpected damage charges and a lack of effective customer service. Complaints often mention difficulties in reaching support and resolving disputes, which seem to be a recurring theme for this company in Europe.
The charge of CHF 1703.01 (around $2150) for damage I didn't cause, and that could happen during my stay in downtown Zurich parking lot for a few hours when someone run into my rental car and I did not notice till I returned the car back to Zurich airport. combined with the inability to communicate with Enterprise, it is understandably frustrating. It's concerning that I even attempted to pay for the damage out of pocket but couldn't find a way to contact them. This lack of support can leave customers feeling helpless and ignored.
If you're looking for alternatives in the future, consider other rental companies that have better reputations for customer service and transparency and functioning customer service phone number and claim department or any working website. My warning might be valuable for others who might be considering renting from Enterprise in Zurich. It's always best to choose a company that prioritizes customer care and communication.

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Enterprise Rent-A-Car Contacts

Enterprise Rent-A-Car phone numbers

+1 (866) 534-9270

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100%
Confidence score

For users of TTY devices

+1 (866) 445-8284

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100%
Confidence score

Customers with Disabilities

+1 (866) 458-9227

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Enterprise Exotic Rentals

+1 (800) 325-8838

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Maintenance Program Information

855-266-9289

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Enterprise Car Rental Reservations

+1 (877) 416-0000

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en Español

855-266-9565

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Customer Service

800-307-6666

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Roadside Assistance

866-507-6222

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Enterprise Plus® Member Services

866-225-4284

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Customers with Disabilities

+1 (877) 881-5500

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Enterprise Business Rentals

1-866-4-LUX-CAR

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Enterprise Exotic Rentals

+1 (888) 227-7253

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Enterprise Car Sales

+1 (888) 736-8287

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Enterprise Truck Rental

+1 (877) 233-5338

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Enterprise Fleet Management

+1 (888) 480-3722

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Direct Dealer Program

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Enterprise Rent-A-Car address

600 Corporate Park Drive, Saint Louis, Florida, 63105, United States

Enterprise Rent-A-Car social media
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Oct 13, 2025
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