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CB Vehicle Rental and Leasing EconomyBookings.com Car rental b71157960 (economy bookings number)
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EconomyBookings.com review: Car rental b71157960 (economy bookings number)

M
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12:51 pm EST
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I feel like I took a scam from the company Economy Bookings.

I rented a car through the partner site https://www.economybookings.com/. First of all, the agency is not located at the airport, as described in the advertisement. As reported being open 24 hours a day, I took a taxi with suitcases, my wife and 09 year-old son, at 04:30, and when I arrived at the place, shady, everything was closed. Feeling unsafe, I paid for the taxi back to the airport and waited until 07:00 the scheduled time to pick up the car. I took a taxi again, but the branch was closed. I waited on the street until 08:30 but no one showed up to open the office and deliver the car. I called economy bookings support, but no one was able to solve it. They gave me an email so that I could report what had happened and be reimbursed, but despite having sent it on December 20 and having called economybookings once again, I still haven't received any response. I took an Uber, went to my hotel in Miami Beach, and rented a new car from another site. I recorded a video and took photos at the okmobility door to prove that it was closed, even 1 hour and thirty minutes after the agreed time to deliver the car to me. I attach the video and the photo in the email I sent

Claimed loss: $1100,00

Desired outcome: $2000,00

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Jan 10, 2024 7:30 am EST
EconomyBookings.com customer support contacts
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616 Corporate Way, Suite 2-3973, Valley Cottage, NY, 10989, US

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Dear Marcos,

We appreciate your feedback, and we're sorry to hear about the challenges you faced.

Rest assured that your case is already under investigation by our Customer Support team. They are in direct communication with the rental company to investigate your case and will work towards a resolution promptly. We appreciate your understanding and patience as we strive to address this matter.

Best regards,

EconomyBookings.com
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This complaint has been resolved automatically due to user's inactivity.

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