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"Economy Bookings - Incompetent or scammers!
Summary: Claim submitted end of July 2025...all documents provided. Company denied knowing about the claim so all documents sent a second time.
"Senior Manager" Jamal directed me to download 3 apps that ultimately wired over $3,000 TO them that, luckily, my bank stopped. Senior Manager Jamal threatened to donate the money to charity if I didn't keep working with him to fix it!
Now (today) a fourth app they wanted me to use, LemFi, is not working! Will not allow me to log in (yes, I double checked the password)! Even if I were to get in, I remain skeptical using it since I suspect it would be like the other three that had "glitches"! When I asked the new “Senior Manager”, identified as Wayne, if he would trust this process had he nearly lost $3,000, and guess what…he would not answer even though he expects me to trust it!
Either way this is way more work and stress for a policyholder to go through which is a reason all by itself to never use Economy Bookings! I've spent several hours of stress dealing with them over five months!
Finally, since they have no physical presence in the US there is no legal recourse such as small claims court (Jamal suggested I take them to court knowing that cannot work)!
Finally, at best this is a company with a terrible reimbursement system and staffed with incompetents, and at worst they are scammers! There are many documented examples of people experiencing similar losses! STAY AWAY FROM THIS COMPANY!"
Claimed loss: $700 plus $181 for premium
Desired outcome: Reimbursement through a better system.
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