CB Restaurants and Dining Dunkin' Donuts Complaints #2-21

Dunkin' Donuts review: Dark roast

Che Dailey of Baltimore, US

Aug 19, 2023 10:03 am UTC

I asked for a dark roast and was told they didn't have any dark roast that they could give me a shot of Espresso. I asked again about dark roast because I want coffee not Espresso and specifically dark roast. I settled for the expresso and paid. Before I walked away one of the girls behind the counter said I will go and get some more product from the storage. I asked so I could have gotten dark roast if I waited for you to go to storage.. She replied I am confused. This was a frustrating experience and will probably never stop at dunkin donuts again. Poor customer service.

I don't like paying for what you want to sell but rather what I want to buy.

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Dunkin' Donuts phone numbers

+1 (800) 447-0013

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+1 (800) 859-5339

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+1 (781) 737-5132

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Dunkin' Brands

+1 (781) 737-3000

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customerservice@dunkinbrands.com

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Dunkin' Donuts address

130 Royal Street, Canton, Massachusetts, 02021, United States

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