The complaint has been investigated and
resolved to the customer's satisfactionResolved Dreams — never experienced such bad service
resolved to the customer's satisfaction
We have recently bought a bed from Dreams and I do not think I have ever experienced a worse level of service in my life. The bed we ordered arrived one month late after they failed to deliver on four previously arranged occassions. However, this was not the only problem. Rather than delivering a brand new bed they have delivered a second hand bed coverered in dents and scratches. Their customer services have consistently lied to us about when the bed would arrive and what condition it would be in. Furthermore, now the bed has arrived several parts are missing and it is therefor unusable.
FOR ANYONE THINKING OF USING THIS SHOCKINGLY BAD COMPANY, THINK AGAIN. BY GOING ELSEWHERE YOU WILL SAVE YOURSELF A GREAT DEAL OF TIME, MONEY AND AGGREVATION.
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