Overview of Dreams complaint handling
82 Dreams reviews first appeared on Complaints Board on Jul 26, 2007. The latest review Ordering/Delivery was posted on May 10, 2022. The latest complaint delivery is pathetic was resolved on Oct 30, 2014. Dreams has an average consumer rating of 2 stars from 82 reviews. Dreams has resolved 22 complaints.
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Latest Dreams’s complaints
I ordered a bed on 26/12/ in the boxing day sale, and it still has not arrived. At the point of purchase I was told 10 weeks delivery wait, which i agreed to. however after now after 19 weeks, and my delivery cancelled yet again.. I have been lied to by customer services who told me last week that my bed had arrived and was dockside and due to be...Read full review of Dreams
We were about to move in our first house on the 25th March so we decided to buy a new bed,like you do. We went to dreams and decided on 2k bedframe and mattress purchase on the 22nd February. Dreams took the responsibility to be delivered in 6-8 weeks. Weeks go by and in the 8th week i decided to reach out to customer service to see any update...Read full review of Dreams
I bought wrong mattress by mistake double instead king size. Called the Dreams straight same day after delivery they told us to use new one and they will collect as used one beacuse they took our old mattress. I wanted to come back for my old mattress but they said no problem we can use it. Today they came with new mattress after 10 days. They found little...Read full review of Dreams