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82 complaints
22 resolved 60 unresolved
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Dreams headquarters

Knaves Beech Ind Estate Loudwater
England, Buckinghamshire, High Wycombe HP10 9QY
United Kingdom

Dreams phone numbers

+44 344 292 0000
(Customer Service)
Customer Service
0 0
+44 800 652 5090
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Dreams website

What category is Dreams related to?

Dreams is related to the Furniture category.

What are the social media accounts of Dreams?


Overview of Dreams complaint handling

82 Dreams reviews first appeared on Complaints Board on Jul 26, 2007. The latest review Ordering/Delivery was posted on May 10, 2022. The latest complaint delivery is pathetic was resolved on Oct 30, 2014. Dreams has an average consumer rating of 2 stars from 82 reviews. Dreams has resolved 22 complaints.

Is associated with Dreams? is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Dreams Customer Service. Initial Dreams complaints should be directed to their team directly. You can find contact details for Dreams above. is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

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Latest Dreams’s complaints

10:25 am
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dreams - Ordering/Delivery

I ordered a bed on 26/12/ in the boxing day sale, and it still has not arrived. At the point of purchase I was told 10 weeks delivery wait, which i agreed to. however after now after 19 weeks, and my delivery cancelled yet again.. I have been lied to by customer services who told me last week that my bed had arrived and was dockside and due to be...

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1:54 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dreams - Delivery date delayed for another 7 weeks

We were about to move in our first house on the 25th March so we decided to buy a new bed,like you do. We went to dreams and decided on 2k bedframe and mattress purchase on the 22nd February. Dreams took the responsibility to be delivered in 6-8 weeks. Weeks go by and in the 8th week i decided to reach out to customer service to see any update...

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10:03 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dreams - Mattress

I bought wrong mattress by mistake double instead king size. Called the Dreams straight same day after delivery they told us to use new one and they will collect as used one beacuse they took our old mattress. I wanted to come back for my old mattress but they said no problem we can use it. Today they came with new mattress after 10 days. They found little...

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