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Dollar Tree Profile

Dollar Tree

www.dollartree.com

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1.1

Overall reputation rating based on reviews and complaints

Dollar Tree earns a 1.1-star rating from 4 reviews and 2989 complaints, indicating that most bargain shoppers are dissatisfied with their purchases.

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Dollar Tree Complaints Page 55 of 150

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R
2:43 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Dollar Tree ada issue in store

Hi, I am Ada wheelchair, and at register, when paying by card, I was not able to see the card screen, I tried to move the box so I could see, but could not do that either.
In order to complete my purchase, I had to ask another person to complete my transaction.

If the store had the box lower, then being in a wheelchair I would be able to use.

Please let me know if this request is acceptable. Thanks

From receipt:
Store#1229, 7020 Stockton boulevard, sac California [protected]
Thanks, Steven Smith.

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L
2:22 pm UTC
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The employees should file a class action lawsuit, no air conditioning its hard to shop here and its said that its the only one near me. The cashier was sweating scanning my items its always a mess inside the store. This cant be healthy at all. Store manager is very rude and mean to the employees and customers while they are working. Store doesnt open on time and closes early for now reason.

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K
12:12 pm UTC

Dollar Tree everything

This pathetic store who's shelves are always empty just like the freezer is depressing to even walk into. You are to cheap to hire a part time person or two . No, every time it's Empty shelves and piles of boxes to work your way around. It don't matter to me the store is a joke to the senior center with 300 apartments within walking distance and there is no reason to drive to this tomb. There is a family dollar about a mile further but even though it's more expensive and not walking distance it's worth the drive and trouble. Just give your store a merciful death and be done with it.

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J
11:48 am UTC
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Everytime I go to this place they always have a sign that they don't have helium. I visit this place at least 3 times a month and one would think that they would get them replaced. Yesterday I went to get some balloons and still they didn't have any, not only me complained of the situation, an older lady also complained that a month ago she came by and...

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L
11:17 pm UTC

Dollar Tree inappropriate conduct of cashier

I called 1-757-321-5000 last week to make a complaint about an employee at the Monona, WI Dollar Tree store (#741) on July 11th at 3:40 pm. I followed the prompts and gave necessary information, including my verbal description about how my 14 and 16 year old kids were treated by a female employee in at least her 40s. I gave my name and contact information to be contacted. I would have expected to be contacted by now.

I also emailed Corporate Headquarters 2 days ago and have heard nothing back. Now I am thinking that I should have gone into the store and confronted this woman or talked to management. I was trying to avoid a scene.

This employee used her power as an adult to belittle my kids for not giving to some children's fund. She repeatedly made comments, not just one, which still wouldn't be OK. She also did it to both of them, separately, making them feel guilty, saying that they didn't really care about these other kids (that the fund was for), making comments about what they bought, saying "Do you really need that?", and then asked my 14 year old after his sister went through the line, "Do you really need this?" after he declined giving to the fund and then she rudely said he was following after his sister. Oh my! I would like to ask her if she really needs a job? How dare she talk this way to anyone! They clearly knew she was not joking and felt it was aggressive, just in case you were wondering. Even in a joking sense, this would be manipulative, especially when an adult is doing this with kids.

Could someone please contact me about this and let me know if anything is being done? Because right now my kids don't want to enter the store.

Lauren Baxter

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T
7:55 pm UTC
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Can anyone please address the issue we are having at our store. Actually there are two issues. It seems we were only given 8 hours for freight for 2 people. 8 hours to unload truck, organize the warehouse, stock the shelves and a few other things. Not gonna happen. We had 8 hrs plus 15 from the guy who never shows up, plus the mgr gave freight her 40. She'...

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M
4:22 pm UTC
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Always shop at store #4310 never had a problem before. I brought 22 pirate hooks for a birthday party. Well it stormed the day the party was scheduled so therefore could not use all the hooks. I went into store #4310 to EXCHANGE the items( did not have receipt) so I ask from the beginning she said yes let me get the manager. I said ok then the assistant...

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J
3:07 pm UTC

Dollar Tree all bread items

They are always out of bread yesterday went to grab a loaf and the manager tells me they never received it from the truck, she claims bread was ordered they just didn't get it, hmmm. Twice a week I've gone in for 6 months to both locations they either never received it or sold out the same day and these stores are never packed. Managers are either not doing their jobs or are allowing a single person or business to buy them out, time to start implementing a maximum each customer can buy in a day or per visit. If you can't maintain a steady stock of goods you shouldn't have your doors open period!

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S
2:07 pm UTC
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Dollar Tree poor management/ cleanliness

The Dollar Tree on Hicone Rd in Greensboro NC has a sorry manager. The store floor is never clean. I can be in Food Lion which is behind Dollar Tree & look out & see the manager out back smoking with the back door open & during my 4 hour shift at Food Lion she is out there at least 5 to 6 times. When I go in the Dollar Tree she is always on the phone. She is a nice person but is not management material. I have complained before but nothing was done . I just think maybe it should be looked at more closely & maybe interview the employees in private.

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Update by summer1978
Jul 19, 2019 2:11 pm UTC

I do not want my information given to the manager

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C
11:45 pm UTC
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I was there today 7-18-2019 around 4:30pm with my great-granddaughter and daughter in law, My grandbaby picked up a small ball in a wrong part of the store and asked me to put it back where it belongs. So i tose it over the shelf to my daughter in law to put it back, Yes that was wrong for so many reasons, especially that it was not a good example for my 3...

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T
3:02 pm UTC
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Was at the Dollar Tree #125 this afternoon and there was a line at register 1, and a cashier at #3 so I asked her if she was open and she said NO. So I go over to the long line and she proceeds to wave over certain customers to her line one at a time. The cashier At #3 is black and I am a white senior. I only had 3 items. She waves over only black customer...

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D
12:13 pm UTC

Dollar Tree service.

I have submitted pictures of proof. Currently standing in a line of 17 families (familes, not amount of people standing in this line) One register is open. This has happened on multiple occasions at this location. I have always given the benefit of the doubt, maybe some one called in, maybe they're under staffed etc. This however is ridiculous. What absolutely horrible service!

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J
8:44 pm UTC
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I like the Dollar Tree and this one is convient to where I live and work. I am soooooo tired of the front of this store looking like a pig pen...also the inside is hardly ever clean. If it was my store, I would want to make it more inviting. I I see this filth again, I am taking pictures. My place of work is right behind this store and we take pride in our building. Janet Glabas [protected]@hotmail.com

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J
8:00 pm UTC

Dollar Tree store always empty

I live close and this dollar tree is a huge disappointment! Its hardly ever stocked.U-boats sitting in the back of the aisles full and nobody stocking. We asked the 1 employee there he said they dont wanna pay employees to stock shelves. Please im tired of driving to other dollar trees because the one closest is always empty. If u did a visit u can see for urself. Many customers are upset they just dont know who to complain to.

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M
10:54 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Dollar Tree my check

Hello I been reach out since 6/26 regarding my PTO. Check they responded saying send my address I did that so I called on 7/15 to see what was going on I finally spoke with someone and he said he was going to send an email so he can stop payment on the first check and send out another one to the correct address because you guys sent the first one to the wrong address I never revenants email I been calling only to be sent to voicemail I left over 5 voicemails to different people and emails still no response

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D
9:07 am UTC
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I was fired Monday July 15, 2019 for no reason by new manger Tianna. I have worked there for over a year she fired me because she claims I was a no call no show which isn't true assistant manager provided her information that I contacted her an called out for health reasons on Thursday July 11th please get back to me I'm 3 months pregnant and since she'...

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P
6:43 pm UTC

Dollar Tree customer service

The workers here never want to work. Always in the back talking amount each other. They will only have one register open the line is incredibly long is horrible no one want to work the place is always empty is ridiculous.Everyone complaints they will talk back to the customer so rude. People come in and steal like is nothing and they don't do anything. They would walk out and leave the one person on the only register open alone is so disorganized always a mess, almost nothing in stock ever.

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R
5:11 pm UTC
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I was in the Dollar Tree at Chene and E. Jefferson in Detroit this afternoon at about 3:25pm. There was one cashier open and she had an issue with ringing up a customer. Needless to say, the line continued to get longer and longer. It took about five minutes for the manager to come out of the office after the cashier hailed her over the PA system. The...

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E
1:12 pm UTC

Dollar Tree mgr alan

Has not been the first time this person has been rude and ugly. Not sure if it is towards me alone or just his way. Which people skills is one of the requirements for any job at least is what I believe. From a manager it is expected. I would have slide it as I have from priors visits. But this time he did it in front of my kid. Now that irritated me even more. Now I will need to go out of my way to another store just to not receive the service I receive each time I go there. I felt I needed to let you all know. Thank you.

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A
12:48 pm UTC
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Hello My name is Angelica Guzman Store #5475 I work at Dollar Tree in Carson California. Store Number is 5475. I need to make a complaint regarding my Store Manager Melissa #5475 . On Friday July 12, 2019 I went in to work in the afternoon I was cashiering and Melissa was leaving the store, I asked her if the schedule is out yet.Melissa said she wa...

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About Dollar Tree

Dollar Tree is a retail chain offering a variety of products priced at $1 or less. Their inventory includes household items, cleaning supplies, party essentials, seasonal decor, and snacks. They cater to budget-conscious shoppers seeking value for everyday goods. Services include in-store shopping and online ordering with in-store pickup options.
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