Dish is charging me early termination fee $200 for disconnecting my service even though I didn't sign any contract. In May 2015, I had leased a third receiver which was added to my current contract account no [protected]). The person who came in to install the equipment somehow, without my consent, and without even informing me, renewed my contract. I am now in a binding 2 year contract with DISH NETWORK without ever having any knowledge of this. I believe this is a fraudulent way to lure customers by keeping them misinformed and ignorant to the facts. When I called to cancel my account with DISH NETWORK today, I was informed of all this. Not only was the Manager named Dennis Crine rude to me, but he hung up on me, without resolving my issues. With all due respect, I am FULLY entitled to cancel my account, because I NEVER confirmed or consented to entering into a 24 month contract.
DISH NETWORK and its staff is uncooperative and unwilling to help its customers. Thank you for your time. Sheraz Syed
Contact and report this to your state's Attorney General.