Direct TV — lies lies lies!
This company is the biggest bunch of liars I have ever worked with. June 21, 2007 I signed up for DirecTV because their offer was incredible compared to dish network who we were currently using.
At this time Becky gave us a fabulous deal of DirecTV with DVR for 39.99 /month for 20 months and then for the remaining 4 months it would return to the regular package price of 59.99. I was then also offered a free portable DVD player. Sounds like a great offer right?
Well within 2 days of activation we received our first bill. But interestingly enough the bill was 59.99/month and there was no free DVD player. So I called, thinking, why do you want my money before I am being given what I was promised??
So on June 28, 2007 I called DirecTV and was told I needed to fill out a rebate form for the 10/month off for 12/months... WAIT?!? Are you kidding? Thats not what I was promised. So I was promptly transferred to a "supervisor" who was USELESS! So again I was transfered to another supervisor who was so helpful! My rebate form for 20/month for 20 months was on its way... LIE!
Now it is July 10th... and my rebate form never came, neither did my DVD player. I called today and spoke to Natalie, who claims I don't have to fill out a rebate form at all, because she is "sorry" that I have spent 3 hours on the phone on two separate occasions.
I am not holding out hope but we will see when the next bill arrives... let me just say get everyones name that you talk to because they all but called me a liar when I told them the offer I was given. I say buyer beware... if it sounds too good to be true it most likely is... I will update if the offer ever comes through!