Direct TV — refuse to send return labels
We are active military, came down on orders, had to move, canceled direct tv, we now have to return the receivers. I have had them packed up now for a month (Today is july 6th) and am still waiting on the labels, I call every day am on hold for at least 30 minutes and am being lied to about them labels getting here the very next day or better even overnight. Today I was threatened that we had to pay for the receivers, needless to say no fed ex van here with any labels.
Their customer torture"service" is the worst I ever experienced they never put a supervisor on without making me wait for another 20 minutes (Which I don't have), they flatout lie to you we will never go with direct tv again worst experience with any company ever.
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