CB Dating Services Dating.com Got deceived

Dating.com review: Got deceived

Goeff Ayene of US

Jun 10, 2025 1:59 pm EDT

Resolved

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I was so naive to be lured by one user to spend weeks speaking with him, I thought we were connecting great but suddenly he said he cannot really commit and he is gonna prioritize some work which I don't understand.. That made me feel so bad about dating, however I still have to try, great thing is he is not somebody that I spend credits with, I think that's just really how this modern dating works, even in person, special someone you've known for years can still fall out of love.
I still see the beauty of this website, I give it 4 bevause this is hard, but out of any platform i think this has been the second I am able to talk to customer support, and I feel better after, even gave me advise that opened me to reality that dating really just works like that, we cannot force feelings. righ?

Claimed loss: No money-almost

Desired outcome: I thought I was gonna complain, but As I was writing it, I realized it is what it is, digital world works this way-happens in personal dating too

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Dating.com response

Jun 16, 2025 6:05 am EDT

Dating.com customer support contacts

Phone numbers

+1 (888) 980-9770

Address

2, Sir Аugustus Ваrtоlо Str, Та' Хbiex XВX, 1091, MT

Website

www.dating.com

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Dear Goeff,

Thank you so much for your honest and heartfelt review. We're truly sorry that your experience left you feeling let down, emotional investment is real, and it can be deeply disappointing when expectations shift. I personally checked on the case using the ID you have submitted and genuinely glad you didn’t lose credits and that our support team was able to offer not just assistance, but comfort and perspective.

You're absolutely right, modern dating, whether online or offline, carries uncertainties we can't always control. The fact that you still see the beauty in the platform and gave it 4 stars, despite the disappointment, says a lot about your resilience and insight. We're here to support you on your journey and hope your next connection brings the sincerity you deserve.

Resolved

Satisfied for the resolution. Replied to my review and reached out to me privately. Thanks!