Zoosk
Reviews and Complaints

I subscribed to two other online dating sites and was very disappointed with one of them. It had too many scammers on there. The other dating site was able to catch and name the scammer and notify me by email, blocking them from contacting me again! That was a great service offered by them. However, I decided to try Zoosk after seeing an add while I was in my facebook and I am so very glad I did! I met the love of my life there and only ran into one scammer on my journey. :D Thank you, Zoosk!

You literally get what you put into it. Stay focus! Stay on point! Approach it as if your life depended on it - quite frankly it does, right? I mean, that's why you're here, right. You will meet someone! But it may not happen overnight. Don't give up. Don't be afraid to send a follow-up message. It happened for me three weeks after sending my first message - which, in my situation, is like an eternity, just about when I was about to give up. Good luck, friends. I hope you find your love like I did - on Zoosk!

Dating apps are a hit and miss. On Zoosk.com I liked that you could photo verify a profile and see that they are who they say they are. When Richard send me a wink and I winked back we hit it off right off the bat. We met that weekend. I took precautions as to not give him my full name nor address. After two weeks of getting to know each other I ran a background check on him and everything matched with what he had told me. We dated since June 2016, got engaged July 8,2018, and then got married sept. 22,2018. We have been married for two years and loving it! After being a widow for 2.5 years and being married to my late husband for 21 yrs. I didnt think it was possible to find someone online, but we did! We are so happy!

I'm giving this site a great review because I met a great guy. I do want to say though that it's very overwhelming... too many messages from too many people. I don't like rejecting people and this site kinda makes you. Sometimes for no reason other than you can't really talk to so many people at the same time... at least I didn't want to. I'm sure there are several good guys who I didn't reply to just because there were so many. Not sure how I would fix this issue but maybe if you could only message the person once they have "liked" each other's profile? Also that one thing where they pic a match for you and all you can see is a picture? Really don't like that at all. Looks are part of connecting but to me a small part. I want to know about them before I say if I think they could be a match.

Writing this, I did some confirmation research and have already found the limitless trove of "Zoosk is a scam" almost anywhere you can Google it. I'm posting it anyway because I've written it already.

What gets me is why hasn't the main stream media outed this yet? This would be a great Dateline investigation piece.

There are two main indicators that Zoosk is a largely fraud-operation running scam:

1. Is the monumental disparity between the amount of messages/attention/potential (fake) profiles you are presented with before you pay, and the complete lack of all aforementioned AFTER you pay.

If the amount of attention a user account with no profile information or even a picture gets 10 emails in it's first week, with no profile and a picture, then how is it that once the profile is filled out and a picture is uploaded those magic emails suddenly drop to nothing.
Does Zoosk really think people believe that people are so desperate that they've resorted to spending their daily time on Zoosk writing emails to and wanting to meet someone based solely on a username and an age? Also, how dumb does Zoosk think that people are to believe that people are really interested in contacting completely un-filled-out empty profiles, when there are thousands of already filled-out profiles are at their disposal?
If after you've paid, you can barely get a person to read your email, if a person who is willing to reach out to a completely unknown stranger for no apparent reason, then critical *criticallogic should follow that they are literally willing to accept ANYTHING as a real match.

2. They rely heavily on faked feedback loops. Feedback loops are when you get a "Like" or a "Comment" on Facebook. It keeps you coming back for more. Zoosk relies heavily on this pseudo-psychological element to whet your appetite. At first they'll flood your completely empty un-filled-out profile with people who are interested, then interest drops dramatically after you fill out your profile. "What happened? Did people just decided that they didn't like me? I have to investigate. I need to reach out to more people!" - proceeds to contact 300 profiles. Unintentional or otherwise, this is how it works out there.

These are things that keep people coming back to the site: "Did someone like or reply to my email?" Zoosk manufactures a ton of feedback loops saying, "A person has viewed your profile."

Everyone has to "view" whichever/whatever profile Zoosk decides to throws in their face. It's literally not an indicator of anything. If anything else, they saw your picture and thought they'd look at your profile based on age and location, since that's the only thing they have to go on anyway.

If you do the "Search" option, you are automatically presented with profiles, which you are now viewing. How Zoosk decides if what constitutes as a "view" is anyone's guess, but they've now turned you into "a potentially interested person."

These are not true indicators of any kind of real interest, especially if they're not followed up by any kind of real follow-ups. Zoosk feeds people's false hopes by telling people that people have viewed their profiles. What's worse is I think that there are probably some poor souls out there who actually believe that this is some standard way of flirting on Zoosk, and think that people are just being coy or playing hard to get. "I need to pursue this person harder! Oh! I know! I will buy them a gift!"
I wonder how many real matches resulted from some poor schmuck chunking out coins on gifts resulted in an actual date.

It's very common knowledge that guys who buy women things first, convey that they have no value and have to spend money in order to get women's attention. What's even more cheesy is the flip side of that, is if after you've gotten to know a girl on Zoosk and you buy her one of those one-bit cheapo digital gifts, then you really seem bogus. If you've gotten to know her, dude, show some originality. Buy her a REAL GIFT. Not some cheesy dating site unoriginal term of endearment. Some girls say they like guys to buy them a drink and some are telling the truth, but to be quite honest it's more of a test to see if you're "just another one of those guys who'll just buy me things."

As you can see by these reviews, women seem to at least be able to talk to and meet actual people and generally (though certainly not always) post more favorable reviews. Some may have some complaints more along the lines of how lame some guys were. At least they talked with real guys. But if you are a man, apart from a very few who can probably get action anywhere, the chances of ever actually talking to a human female are extremely low. The site seems stacked with:
1) FAKE profiles
2) FAKE views
3) FAKE notifications that someone wants to chat with you
4) FAKE notifications that someone wants to meet you, etc...
Then you try to chat with someone after receiving a notification that the person wants to chat with you, and you NEVER receive a response. It's like being told by a bully in school, "Hey, that girl said she likes you; go talk to her!" Then, of course, you go and the girl has absolutely no interest in you.
I received an e-mail notification that someone wanted to meet me; the pic in the email looked 1-2 decades off of the stated age, and she was listed as being local, but the picture had an out-of-state telephone number written over the face of the lady (which I've heard means the chance is high of the person being a prostitute, if it's even a real person voluntarily posting a pic). Then when I logged into Zoosk, I noticed no such person ever even viewed my profile. According to reviews at Consumer Affairs, this is a very common occurence with Zoosk.
Then I played the carousel to about 50% of potential matches, most of which were not even in my same state, and within a couple minutes had 4-5 'views' from the same women, most, again, from out of state and surely wouldn't have bothered looking if they were real women. Again, another very common Zoosk failure.
Then one young lady I'd sent a message to earlier yesterday allegedly 'viewed' me again, and I saw a message pop up saying that she wanted to chat. So I clicked to her profile to begin chatting and noticed she hadn't even read the first message I'd sent (BTW, you have to pay to see if someone has read any messages sent to them each time after...) Many hours later, after midnite, my phone received a notification that my message had been read, and I noticed she had sent me a message, too. I decided to wait until the morning to view it.
I received a ONE-WORD REPLY -- 'yes' to asking if she lived in the same city with the rest of the chat completely ignored, and yet it now shows we're listed as a 'connection,' lol... I replied, 'Nice,' as it was obvious I was wasting my time. I then shortly later receive a notice that she wanted to chat. I also paid to see that she had allegedly read my last message. So I sent a message stating the app notified me that she wanted to chat, and I asked if she would like to chat a little. That was read but not replied to. Then just a bit later I get the notification again that she wants to chat, though she never does...
This is all experienced in just 2 days since I became a paying member and posted one profile pic. I've since uploaded a few more that I felt were a little better just to see if anything might happen. And I filled out all the information -- story, interests, ideal match, etc... So far, nada except for 2-3 views from the same ones that live a state away and are almost surely bots, anyway. They can't even get bots from the city I live in to play mind games? Lol. I hadn't used a dating site since I met my recent wife of 5 years on Match, but I've been able to at least talk to and meet a few women via Match, and I at least had a fairly lengthy conversation over a few days and nearly met up with one lady via Plenty of Fish ~ 6 years ago.
I sincerely doubt the same would happen on Zoosk regardless of how much time (and $) I invested. How can guys be motivated to put effort into messages they know almost certainly won't ever be seen by a real person? You'd be better off trying to make a match with a hardened political oppenent you'd have an argument with online, as at least that person exists. Hopefully Match and POF haven't gone heavily in this direction, as well.
*ALSO, I WILL MAKE SURE TO CANCEL MY DEBIT CARD BEFORE CANCELING THE SERVICE, AS MANY REVIEWS ON THE CONSUMER AFFAIRS SITE MENTION THAT THE COMPANY WILL STILL CHARGE YOU AFTER CANCELLING. YOU'RE MADE TO SIGN AN AGREEMENT WHEN USING PAYPAL THAT THEY CAN USE WHATEVER OTHER METHOD OF PAYMENT IS ON THE ACCOUNT, SO I GUESS I'LL HAVE TO DELETE MY BANK OFF THERE AROUND THAT TIME, AS WELL.
In the end, upon realizing you've paid for 3 months of what basically amounts to a horrible carnival ride full of fake garbage with nothing more to see beyond the first 1-1.5 days, it's better to accept and take the loss and to avoid wasting any more time or energy on the site. I can only say it's made me feel worse about myself in not being completely 100% confident that real women just won't respond to me, though I'm pretty sure it's all bots. It just amazes me that Zoosk is somehow in ANY measure considered one of the top dating sites. What a sham(e). I would have been far better off spending the money and time on self-improvement, which is the way to try and gain interest from women you can actually meet. Hopefully a civil lawsuit will be brought forth at some point and could help reform or even simply help lead to putting such scams out of business. I will post this same review on Consumer Affairs, where there are even far fewer positive reviews.If there were some way to give less than one star here and there, I would do so.

I was locked out of my 3 month subscription one month in according to the company for " inconsistencies" which were never revealed to me because there were none. Nonetheless, they requested my ID which I promptly provided and they unlocked my account but did not reinstate my active subscription. I have emailed them 3 times now and have not received a response or had my subscription resumed seeing as how I would have a little over a month left on my subscription.

99% of these profiles are either fake or expired. For a test while I was a member I hit the like button on many many women. Sent them a message, but never heard back from the ones I selected. Right after I quit( although my profile still exists after almost 6 mothe, then hit the like button on the same eomen who I never heard back from, but wow! All of them want to hear from me now. Of course, after I rejoin and pay. So I did that as a follow up on my experiment, and low and behold , NONE ever responded back when I re messaged them ! 100 % coincidence. Hmmmm! Don't waste your money

I signed up and created a profile on Zoosk. I got over 22 messages and wanted to subscribe so I can see the messages. every time I try my card is rejected. I checked with the bank and they are al fine. Zook keeps sending me pre-written emails saying it is the banks fault. I have sent the all the information over and over but now I am being Ghosted.

I wanted my account cancelled but i missed the chance to cancel. I did not want my membership continued at the beginning of the last renewal cycle. Is there any to cancel it now and get refund? If there's no way to get a refund just make sure my account is not renewed in the next renewal stage

Please delet me from you site. You can contract at my email address about this problem. My address is [protected]@gmail.com

.o be watching for your answer

I have been a member for nearly 2 years and recently in the last week or 2 wanted to subscribe as I see I have alot of messages.

I went to subscribe and it said I had already subscribed until November 8th.

I contacted customer services and 4-5 times I got sane generic email saying I need to show statements or bank card details or PayPal details.

I continually replied saying I’m not bothered about if I am subscribed as I knew I wasn’t so it must be a technical error but after writing snd writing saying all I want to do is subscribe and I sm receiving absolutely nothing back.

Considering this is how Zoosk makes revenue I’m very surprised and frustrated at the lack of customer service to firstly get back to me and secondly to offer any assistance.

All I want to do is subscribe for a month.

That’s all.

Can anyone help.

Thank you.

Gary Manders

My user email is [protected]@sosblinds.co.uk

I cannot get access to my Zoosk account. I just paid $89 for six months membership three days ago. It worked fine for the last three days and for most of today. Now, it doesn’t matter if I go to the site on my computer or through the app on my iPhone? I get no access to the account. I don’t even get a sign in page. All I get is “you cannot access this page. I’ve checked my eland I’ve gotten no email stating their is any problem.

I paid for 1 Month ONLY. $39.95 on the 11/08/2023. On the 11/09/2023 I was charged another $39.95.

I did NOT authorise the second payment of $39.95.

It was taken out yesterday.

My name is Xenia Thomson. Will you please organise a refund as ZI have un subscribed and cancelled the payments.

There were 3 options, I did NOT choose a direct debt. I chose a 1 off payment. Serious who would want all this distraction for more than a month.

These [censored]s are not stealing $39.00 of my money for nothing.

What can I do.

[protected]@gmail.com. I want a refund!

Your billing dept tried to overcharge twice what was agreed to after they got payment information. Now I am being harassed by solicitors offering prostitution services. Your billing department wants to make [censored] up like I am disrepecting a woman that is a prostitute. So now that I ran off your billing dept off from harassing me now you got your prostitutes harassing me trying to solicit services

To Whom it May Concern,

I told you all way back in March that I didn't want to have my account continue! When you charged me, I called but the phone isn't working so I wrote you another email and then contacted my bank. My bank wouldn't credit me and you guys just closed my account!

Please credit me the amount that you charged me! I am more than happy to take this to court because I am out $68 and that's just NOT ok with me! So, please credit me asap!

Thank you very much!

Sincerely,

Donna M. LaFrankie

I joined Zoosk back in July 2017 for a 6-month subscription. At first, I was bombarded with views, almost 500 of them in the first 10 to 14 days. But here's the catch, if I deleted any of them, they would come back. It's funny how the views and notifications don't match up with each other. I also get notifications of views, but when I click on them, a different profile shows up. It's quite confusing, to be honest.

One thing that I find odd is that there's no search function to view or contact a member by typing in their username. This makes me think that the whole system is controlled. It's a giveaway, really.

Another thing that I find ridiculous is that Zoosk wants me to spend another $10/month so that non-paying members can read my messages. Are they out of their minds? Why would I spend more money on something that doesn't make sense? And don't even get me started on the gifts. Nobody cares about those!

My contact wall is beyond crowded. More than half of them I've never made contact with. All it takes is a view and any response, or a maybe both ways on carousel to wind up there. It's overwhelming, to say the least.

The "Smart Pick" is pretty stupid! It's not even close to what I'm looking for. How can you be positive or negative with a micro thumbnail picture that is hard to see, and notice that no user name is given?

Now, let's talk about the positive side of Zoosk. I have had some responses to messages, ranging from they are already dating someone to back and forth chats eventually resulting in phone conversations with real live women. Although I haven't met my match yet, I have 2 lady FRIENDS that I didn't have before, and whom I can call anytime. They are "buddies". No romantic inclinations, but we think alike and get along, and there is nothing wrong with having good friends. One is local, and one is not.

The Carousel matches have been mostly pretty accurate except for distance. Just how am I going to cultivate a relationship hundreds of miles away, although closer distances that are reasonable do show up. It's a 50/50 chance.

I get many views from older women looking for a "Boy Toy". It seems that Zoosk generates quite a few views that really never took place, anywhere from 2 minutes to a few hours ago from launching the app, but not always showing in the notifications. More age-appropriate women seem to be much less common.

All in all, credibility is an issue. Zoosk generates things to create an illusion of activity. Yes, there are real live good people there. You have to put in the time in order to gain anything worthwhile, but there are no guarantees. I'll do my remaining 5 months and decide whether to continue or not. Anything significant, I'll try to update this review.

I gotta say, Zoosk is a real piece of work. I mean, I signed up thinking I was gonna find me a nice lady to settle down with, but boy was I wrong. Right off the bat, I was bombarded with emails from supposed women who were interested in me. But get this, I hadn't even put up a picture or any info on my profile yet! How do they know they're interested in me? It's all a scam, I tell ya.

And don't even get me started on the pictures and profiles. They're all fake, stolen from Facebook or porn sites. I mean, who puts up a picture of the Eiffel Tower when they're supposedly from California? And some of the profiles are of dogs or cartoon characters. It's like they don't even try to make it believable.

But the real kicker is when they auto-upgrade you from a trial membership to a full, paid one without your consent. And then they start charging your credit card for other scam sites. I had to cancel my credit card and close my checking account just to get rid of them.

And let's not forget about their customer service. Good luck getting any help from them, especially if you don't speak their language. They're all based in places like Nigeria, Antigua, and South Africa. Not exactly local, if you catch my drift.

So, take my advice and stay far away from Zoosk. They're nothing but a bunch of thieves trying to scam you out of your hard-earned money. Save yourself the trouble and find a real dating site.

So, I thought I found the one on Zoosk, but boy was I wrong. This guy, goodguydr, turned out to be a total catfish and a scammer. He claimed to be a Christian civil engineer from Rancho Santa Fe, CA, but it was all a lie. He told me a sob story about his ex taking his daughter away and how he moved to the US for a fresh start. We talked for a few days, and then he said he had a job in Spain for six weeks. At first, everything seemed fine, but then he started asking for money.

He said he needed $2000 from his account in Florida, but he didn't trust his friends or have any family to ask. He even asked me to ask others for money for him. I blocked his numbers, but he called me from a different number a few days later. He tried to butter me up and then pretended to be angry at my Zoosk review. I took it down, but then reposted it to warn others of this fake.

I've talked to others who have had similar experiences on Zoosk. It seems like the quality of profiles is lower than on other free sites. And Zoosk will only take down a profile if it's overtly offensive. I also had some trouble unsubscribing from the website and had to call them directly to cancel the auto-renew.

Overall, I wouldn't recommend Zoosk. It's not worth the risk of getting scammed or catfished. Stick to other free sites with better quality profiles and more reliable security measures.

Yo, so I gotta say, I'm not impressed with Zoosk. I've been out of the dating game for a hot minute, but I figured I'd give it a shot. Been using it for about a month now and I haven't even paid for the profile yet. And after last night, I don't think I ever will.

Let me break it down for you. I filtered my search results for women between 24 and 37 in my area, within a 20 mile radius. And within 30 minutes, I had to report five profiles for various reasons. Some of them had been on there forever, like seriously, they must have been using Zoosk since the dawn of time. And some of them were happily married for five or more years. Dead profiles, man.

Then there were the catfish accounts. One of them was using a profile picture of Anna Paquin. Like, come on, really? And finally, the biggest red flag of them all: three accounts that belonged to minors.

One of these girls is a close friend's younger sister. She's 14 years old and supposedly verified her account via Facebook. She follows me on Facebook, and her Zoosk profile picture is the exact same as her FB profile. Her account flat out says she's in high school. Earlier that day, she was talking about how amped she was to be starting her sophomore year.

So, like, what's the deal? Does Zoosk actually have somebody monitoring Facebook verification, or is it just some random bot? And why can't they implement some basic safety measures, like requiring users to send a picture of themselves holding a random object or a piece of paper with a time stamp and date on it?

As a single parent with an autistic child, I take this stuff seriously. The sex offenders registry is no joke, and I don't want to be complicit in a potential assault because Zoosk neglected to verify a profile.

I tried to contact their customer service email, but they told me I'd have to wait two to three days for a response. So I hit them up on Facebook Messenger, only to have my conversation muted. Rude.

Long story short, I'm done with Zoosk. I wouldn't recommend it to anyone.

Hey there, just wanted to share my thoughts on Zoosk after cancelling my subscription. It's been a month since I left, and I have to say, I'm not impressed. These scammers at Zoosk are just out to take your money and run. They don't care about creating a real dating site with actual people you can actually date. It's all just a bunch of empty promises and lies.

Their customer service is a joke too. They act all nice and friendly, but they're really just trying to cover up their scam. They make it seem like they're working hard to make things better for you, but in reality, they're just trying to get more money out of you.

And don't even get me started on the fact that 95% of the people on Zoosk haven't even paid, so they can't even reply to your messages. It's a complete waste of time and money.

But the worst part is that they legalise the scam by making it non-refundable. They know they're ripping people off, but they don't care. They just want your money.

So, my advice to you is to stay far away from Zoosk. Don't waste your time or your money on this scam. There are plenty of other dating sites out there that are actually worth your time and money.

who wanted to try out Zoosk and was disappointed with the experience. First off, I think it's kind of messed up that the app is free to download but then you have to pay to actually use it. There's no trial period or anything, so you can't even test it out to see if you like it before you commit to paying. That's just not a good way to market your product, in my opinion.

I mean, sure, I could afford to pay for it if I wanted to. But why would I want to pay for something that I don't even know if I like yet? It just seems like a waste of time and money. And if I did end up paying for it and then didn't like it, I'd have to go through the hassle of disputing the charges with the company. That's just not something I'm interested in doing.

Honestly, I think Zoosk should be more upfront about the fact that it's not a free site. They should make it clear that you have to have a membership in order to do anything on the app. Otherwise, it's just useless. And I think the Google Play store should enforce this kind of thing, too. That way, people would have to pay up front to even download the app, and Zoosk would see how many downloads they're actually getting.

I'm just really disappointed in Zoosk overall. It's unprofessional to advertise something as free when it's really not. And it's frustrating that they don't even give you a chance to try it out before you commit to paying. I'm not an app critic or anything, but I just think Zoosk could do better.

Anyway, I'm just venting here because I'm a pissed off American who likes to practice their freedom of speech by giving their opinion. And I'm going to copy and paste this email and post it on Google reviews, Facebook, Twitter, and anywhere else that has Zoosk attached. I want people to know that this is not the way to get their attention, and they shouldn't download it.

I've been using Zoosk for years without any issues, but recently I've been having trouble accessing my account. When I try to log in, I get a message saying that my account has been blocked, but there's no explanation as to why. I've tried contacting Zoosk multiple times through phone, email, and online contact, but they haven't responded to any of my messages. It's frustrating because I've paid for my subscription, but I can't even access my account.

I've received email notifications that I have messages waiting for me, but I can't read them because Zoosk won't let me log in. It's ridiculous that they can block my account without giving me any information about why they did it. When I called customer service, they told me to contact Zoosk's legal department, but I haven't received any response from them either.

I suspect that Zoosk made a mistake on their end and is trying to cover it up by saying that there's a security issue with my account. It's not fair that they can block my account without giving me any explanation and then tell me to create a new profile with a different email address. I've already paid for my subscription, and I shouldn't have to create a new profile just because Zoosk won't let me access my account.

It's also frustrating that other members can still send me messages even though I can't read them. Zoosk needs to be more transparent about their policies and explain why they're blocking my account. I'm demanding a refund for my subscription because I paid for a service that I can't use. Zoosk's business practices are unethical, and I want my account unblocked so that I can access my messages and use the service that I paid for.

I recently tried out Zoosk, a dating site that claims to have 40 million singles. Unfortunately, my experience was not a positive one. Despite writing some nice profiles, I never received any replies or messages. The site constantly bombarded me with advertisements to take out a subscription, which was very expensive, so I avoided it.

When I first logged onto the site, I noticed a faded mosaic of old members' photos, which reminded me of a well-known scamming dating website. It looked like a clone running in the background with a new front end, which made me very suspicious. I soon realized that none of the profiles were real, and they were all empty fakes. I received many views, but no messages. I noticed a pattern - I only got viewed when I was offline. All the views I received were false and generated automatically by algorithms in the system software behind the website.

I decided to pause my profile for a while, making it inactive so that no one could see it. To my surprise, I received many views and emails saying that I needed to log in as soon as possible because someone wanted to contact me. How was that possible when my profile was not active and thus hidden from view? It was all BS.

I ran advanced searches using lots of different criteria, and the results were very revealing. For a site that claims to have 40 million singles, the searches produced only a handful of profiles or, in some cases, absolutely none at all. The system message often said, "There is no one online at the moment," which is a statistical impossibility for an international website.

There were a few token bimbo pictures on the site, but they were only there to get people to subscribe. They weren't even real. I ran an automated search several times in quick succession, and it ran out of matches to show me, which is odd for a site that claims to have 40 million singles. The last profile photo repeatedly got displayed as if it was a completely new user each time. It had an age that kept changing to new values - an identical user photo aged 25, or 26, or 27, or 28, or 29, or 30 and so on. The system was likely automatically generating fake profiles to artificially match to (false) computer-generated data. The algorithm does this presumably to make it look as if there are plenty of different people online, when in fact this is not the case.

Sure, there will be a few real people on the site. But when 95% of all profiles have no text but only a single photo, it's easy to wonder if any of these are at all really genuine. Of the remaining 5% possible real people, many had profiles that contained such negative views from members with bad entitlement attitudes that no one in their right mind would ever wish to meet them anyway.

I did some research and found out that the owner company's marketing and overall revenue figures are 50M+ Euros! Not bad from a business to maximize profit return on investments.

My advice: These are scammers of the first order. This dating site is more like One.BIg.Con. Please avoid it at all costs.