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Zoosk Customer Care Service

Zoosk, Inc.

475 Sansome Street, 10th Floor
San Francisco
United States - 94111

Customer Support Phone Numbers

+1 888 939 6675(Head Office) 1 0
+1 415 362 1000(Customer Service) 0 0

Zoosk Complaints & Reviews

Zoosk / Charges on credit card

vicro marketing on Feb 15, 2017
I signed up for a 3 nonth contract for an amount of r 314.89 with zoosk.com and gave them explicit instructions that I did not want any renewals. I have just had a further aount taken out of my bank account of r 147 and r 495.76. This was not the amount originally agreed upon and not for...

Zoosk / Emails

The pissed off man on Feb 14, 2017
I have sent over 3000 emails asking you to stop sending me adds the cs is a joke ever heard of a can spam suite you will soon also calling bbb enough is enough hokiefirefighter834@gmail.com have been trying for months to get the emails stopped they plane and simple won't listen or can't...

Zoosk / Possible fake profile.

distressed002 on Feb 13, 2017
On February 12, a possible fake profile by the name of oceanman, age 42, that appeared in the category of age 55 - 65, contacted a member, that has now de-activated, to chat. However, the suspicion is strong that the profile was placed there to catch someone out. Nothing was verified, and...

Zoosk / Unauthorized monthly charges

lunaghoul89 on Feb 12, 2017
I made an account on Zoosk.com on Jan.10th2017. I only agreed for a one month charge, but on Feb.10th2017, I was charged again without my permission.(To my knowledge, as I looked over the agreement. it hadn't shown that it was going to continue without my approval). I would appreciate it...

Zoosk / Cancellation billing

Yolanda Boote on Feb 7, 2017
I have cancelled my subscription, received an email confirming this stating I will no longer be charged. I don't use the site. I have been billed. I don't want a partial refund or a discount on future subscriptions. I want my money back. What zoosk has done is illegal and offering anything...

Zoosk / False advertising

Erin Davie on Jan 21, 2017
I can't believe after reading comments from 7 years ago, nothing had happened to this company. They are liars. Quite obvious too. Who advertises they are free...Then quite obviously once you site up, you can't do anything unless you pay...Yet this company hasn't changed a damn thing in...

Zoosk / Unethical behavior

Catdaddy32 on Jan 12, 2017
Paid for my subscription two months ago and had access for approximately three weeks in December 2016. In January 2017 my information and photo submitted was reduced to ZERO. Submitted a complaint via e-mail and got an incident number. Received an e-mail response stating they could not...

Zoosk / Online dating

elisza jane on Jan 7, 2017
I just want them to stop taking money off my credit card 18889396675 I said to them to unsubscribe me from your list they do not acknowledge your phone calls they are totally ignorant towards you I have tried different ways to contact them they are totally oblivious to you I have informed...

Zoosk / Blocking dating interests on zoosk

Susie Greenspoon on Dec 29, 2016
I've been a member of Zoosk off and on for 6 months. Their 'realistic' and geographical matches are not even close. I've spent a great deal of time 'blocking' men only to have them reappear on my radar, so to speak. Zoosk also creates false 'views' leading members to believe their profile...

Zoosk / Lack of customer service

flight69 on Dec 28, 2016
Free is not free. Everyone know's that. They use your profile to their advantage to keep brining in new users that are paying top dollar and continuing to charge your account for staying active even after cancelled. Your profile remains to their advantage while they take your funds. Thi...

Zoosk / Will not stop taking money out

brendan72 on Dec 26, 2016
To whom it may concern, i have unsubscribed to the dating site Zoosk over 8 months ago and requested that they cease taking payments out of my account but to my understanding they are still charging me $30 a month, I wish this to be stopped immediately, and be refunded for the past 8...

Zoosk / Non stop contact from dating site & the solution that worked

Finallystopped on Dec 20, 2016
Signed up for free account. Discovered i was getting way to many emails a day, pushing me to pay money, pay money, pay money. I tried to stop the emails by using the unsubscribe listed at end of incoming emails. Nothing worked. I started looking for contact info on site. Nada. Finally i...

Zoosk / Dating service fraud

Nancy Baxendale on Nov 28, 2016
I subscribed to your site at one time but have not been a member for quite some time. I asked that my profile be REMOVED, Male friends of mine who were also members at one time are still getting messages from Zoosk telling them that I want to meet them and using my picture. This is an out...

Zoosk / Zoosk dating site

Dave Mantripp on Nov 18, 2016
In the last two days I gave been receiving e-mails from this dating site plying me with female contacts for whom I have no interest at all as I am happily married. You can imagine my wife's reaction at me receiving such spurious communications. I want to be removed immediately from the...

Zoosk / Dating site

zoosk member on Oct 11, 2016
I have been a member for long time and your site is not a site to count on, has a mind of its own and sending messages that one is not even aware of, you and your business is just a fake. I try to cancel services and have no luck to do so. When trying to get in contact there is a long run...

Zoosk / Zoosk paid membership???

Yafa on Sep 26, 2016
I'm a member in Zoosk right now. Zoosk is just another terrible scam dating website. They generate all messages you receive and you don't know if people talk to you really or not. Then they ask you to buy more coin to continue the "conversation" with the partner. Waste of the money and...

Zoosk / Let someone use my credit card

hholt81 on Aug 22, 2016
Someone signed up with a membership. They used my credit card and opened an account with their name. I called to see why this fraudulent transaction occurred. They said they could not release the name of the account that used my credit card. They said it could only be released to the...

Zoosk / Zoosk

Lynne Doyle on Aug 11, 2016
I subscribed to ZOOSK for a 3 month membership and what a load of tripe this site is. Whenever I logged on there was never more than 3 or 4 people online regardless of the time of day, so after 4 boring days without even so much as a "wink" ( how lame is a wink for God sake) I decided to...

Zoosk / Dating website

RacquetMan on Aug 9, 2016
Signed up for one month. Sent hundreds of messages and not a single date. But that is not my real complaint. I subscribed for one month and then was auto-billed against my will for a second month. Please stay away from these thieves and frauds.

Zoosk / Dating service

stildreamm on Jul 21, 2016
I'm on Zoosk now. But I would never advise anyone to join. About half my messages get kicked off and have to be rewritten from Zoosk pop ups wanting you to spend more coins. Spend more money. Go to another dating site. It just isn't worth it...

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