Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website
Zoosk Logo

Zoosk Customer Care Service

Zoosk, Inc.

475 Sansome Street, 10th Floor
San Francisco
United States - 94111

Customer Support Phone Numbers

+1 888 939 6675(Head Office) 10 4
+1 415 362 1000(Customer Service) 9 6
Work days:
Mon9:00 AM - 5:00 PM
Tue9:00 AM - 5:00 PM
Wed9:00 AM - 5:00 PM
Thu9:00 AM - 5:00 PM
Fri9:00 AM - 5:00 PM

Zoosk Complaints & Reviews

Zoosk / I would not recommend using zoosk

Greg Smith on Sep 6, 2017
This site is not better and not worse than the others from this sphere, but more often than on other sites I was hacked. At least 3 times and for the third time my profile was blocked by their administration as they said for my own safety. They promised to refund. Ok, smarties, but how am...

Zoosk / Lack of customer service

Nicco on Aug 31, 2017
I honestly don't know where to begin. Their subscription is not free and I paid for it, but that's all. No serviŅe, no benefits for subscribers. What's the point of it then? Tried to phone customer service, but there's no help. I think I pissed them off with tons of my requests. No one answer...

Zoosk / zoosk credit card charge 30/08/2017

Mon87 on Aug 30, 2017
I have been charged 25 GBP today from Zoosk company. The payment was not authorised by me neither the subscription renewal in Zoosk. I would like a full refund of the charged amount - 25 GBP. I have already deactivated my account from the portal, which I was not even using. I have...

Zoosk / online dating scam

Sandra Cooper on Aug 21, 2017
Around June 2017, I was connected hit from Nyland Jonas on Zoosk website. Born in Oslo Norway/ Good looking gentleman in his 50's. Asked my to invite him on FB immediately, claimed he had found the perfect woman and was going to de-register from Zoosk immediately. Oil rig engineer. Just...

Zoosk / credit card charge 18/8/2017

Jayne-Marie Green on Aug 18, 2017
Hi, I just got an email saying you had deducted via paypal $82.45 subscription, which I definitely did not authorize. I would like a full refund please. I was shocked to see this and it was definitely not me!. This was the transaction - cut and paste My membership name is jayne-marie...

Zoosk / catfishing

Lovey33 on Aug 6, 2017
Dennis Carey is a professional scammer catfishes. He admitted to not being him, stole this poor mans pasdport, hacked my account, deactivated it, stole all my photos, created emotional trauma, threats, eric and is still harassing me. Dennis Carey was verified by Zooks and he is a...

Zoosk / refund

Debi Goodwin on Jul 16, 2017
I joined Zoosk June 1, 2017, but within the three (3)-day trial time period I decided it was not for me. I immediately contacted Zoosk Customer Service on June 3, 2017 and cancelled my membership and requested the $75 refund that was due to me according to their Terms and Conditions. I wa...

Zoosk / scammer on zoosk

Lisa Davern on Jul 16, 2017
I met David Wayne Brooks on Zoosk on June 11, 2017. We immediately went to texting and talking on the phone. Connected spiritually, and we're talking about a life together b4 meeting. He said he was in a car accident, owned an orphanage in Vietnam and his leader there had an emergency -...

Zoosk / unauthorized credit card charges

Sylvia Nortje on Jul 4, 2017
I cancelled subscription towards Zoosk a few months ago and none payments were made since then, all of a sudden on 28 June 2017 they took approx R1800 from my credit card without my approval or knowledge. This if theft and i please need assistance. Normal monthly subscription is R179...

Zoosk / unwanted connections!

Karlynrosekc on Jun 25, 2017
Zoosk keeps sending messages to men to connect them me . Example: Sending them a wink, sending them messages in French, sending them little introduction messages. I sent none of these but the men think that they are from me!!! Stop it! I want this to stop immediately! This is creating extra time from me to explain the mistake to these men! Help me!

Zoosk / my account was hacked

Jayshon54 on Jun 12, 2017
Well i was on line for a short time sunday when all of a sudden another woman was on my profile a Caucasian woman im Afro-American and she change my password started sending disturbing things to my friends on the site zoosk and pof i just want to know how yall can let someone go into my...

Zoosk / cancellation renewal and did not ask for premium account

David Woods1 on May 9, 2017
I cancelled the renewal of the subscription on 26th April 2017 which is before my renewal date of 1st May 2017. I have received confirmation that my subscription is cancelled, but two payments have already been made from account on Friday 5 May 2017 for 74.95 for the renewal for 6 month...

www.zoosk.com / inappropriate behavior by members

Yasmine Campos on Apr 27, 2017
My profile name is Yasmine and I "enrolled" with Zoosk on April 6, 2017. On April 26, 2017, someone with the following details contacted me using a "wink" and an exposed penis as a profile photo. I am demanding a full refund as I do not understand how such a photo would be approved by thi...

Zoosk / unauthorized transaction on my account from this site

Mindi Johnson on Apr 14, 2017
Someone purchased a monthly subscription on zoosk using my paypal account and email address and it was not me. This is completely unauthorized, I do not even use this site and definitely did not authorize this site to remove 29.95 from my account for a monthly subscription!! I do not know...

Zoosk / zoosk subscription

Rechel on Mar 27, 2017
Hi. I was a previous Zoosk account holder and a few months ago I cancelled my subscription and deactivated my account, I have since been charged twice from my account for Zoosk services which I had cancelled, today I logged back in and reactivated my account so I could go in to check and...

Zoosk / unethical behaviour - fraud

Carol Cocomello on Mar 22, 2017
My name is Carol Cocomello and I was a member of Zoosk.com in August/September of 2016 when I met Richard E. Benoit. I have since found out that he scammer myself and two other women out of approximately 100, 000.00 over the last 6 months. I have gone to the Peel Regional Police to file a...

Zoosk / dating site

Matt Cowell on Feb 25, 2017
I am a paid member and I am being told my email address is no longer registered. My address is mc2984@yahoo.com. I have been using the site, so I know it works. In the last few days I have not been able to login. My order number is 3115331090.. my account is supposed to be active until July...

Zoosk / Charges on credit card

vicro marketing on Feb 15, 2017
I signed up for a 3 nonth contract for an amount of r 314.89 with zoosk.com and gave them explicit instructions that I did not want any renewals. I have just had a further aount taken out of my bank account of r 147 and r 495.76. This was not the amount originally agreed upon and not for...

Zoosk / emails

The pissed off man on Feb 14, 2017
I have sent over 3000 emails asking you to stop sending me adds the cs is a joke ever heard of a can spam suite you will soon also calling bbb enough is enough hokiefirefighter834@gmail.com have been trying for months to get the emails stopped they plane and simple won't listen or can't...

Zoosk / possible fake profile.

distressed002 on Feb 13, 2017
On February 12, a possible fake profile by the name of oceanman, age 42, that appeared in the category of age 55 - 65, contacted a member, that has now de-activated, to chat. However, the suspicion is strong that the profile was placed there to catch someone out. Nothing was verified, and...

Contact Us


Legal Strategies How to Deal with Collections
Legal Strategies How to Deal with Collections
more videos More Videos

Reply to