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Dating.com review: dating service 15

G
Author of the review
3:48 pm EDT
Review updated:
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Dating.com
STAY AWAY *************

This site charges points to chat with people. Points cost .60 you buy points and chat with people. In my case you look at women and this one said she was a Dr. Treating children. First and foremost they have few Drs. It's too expensive. I played along with the game for a while. She said she was at work treating children. I said ok send me a picture of you working. Well that was the end, never heard from her again. Another said she was a business person. I asked what type business? She said selling ladies clothing. I asked what type clothing no answer. She said she had 30 employees. I asked 30 employees to sell women's clothing? No answer. I get no answer or I don't understand. I called the company to complain, take ringers (people getting paid by how long the keep you on line) off site. Of course he does not know what I an taking about. Beware this site only wants your money.
STAY AWAY!

Resolved

This complaint has been resolved automatically due to user's inactivity.

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15 comments
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Saumu Chizi
, US
Nov 13, 2023 9:28 am EST
Verified customer This comment was posted by a verified customer. Learn more

Please add more payment options like mpesa as others do not have bank account or card thank you

Dating.com
Dating.com
Mar 14, 2024 6:02 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Thank you for being patient about this concern. I'm sorry for whatever inconvenience this has caused you.

Here's the best payment method I can suggest:

You can connect M-PESA Xpress to Google Play on your Android phone.

You can find instructions here: https://www.safaricom.co.ke/faqs/faq/403

Once this is done, you can download our app on your phone and pay with Google Play.

You can get our app here: https://go.onelink.me/app/c38e18df .

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Agnes Asche
, US
Sep 23, 2023 8:41 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Every day I receive about 200 emails. Never have subscribed to this site.

I recently cancelled my sub to Our Time. Since then I receive a daily torrent from all over the world from men much younger than me. Can you put a stop to them, please !

Dating.com
Dating.com
Mar 14, 2024 6:31 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi Agnes! Thank you for reaching out to us. We are sorry to learn about this situation. Please be reminded that you can always contact us at support@dating.com to help you resolve any issue such as this one you have raised. Thank you.

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Linda Pruetti
Palm Desert, US
Aug 13, 2023 4:01 am EDT
Verified customer This comment was posted by a verified customer. Learn more

First the site says it is free, 2nd, I have pad 2 times and you keep asking for more $$$?

Dating.com
Dating.com
Mar 14, 2024 6:38 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi Linda! Thank you for your feedback. I am sorry for the delay in response. Our app is not based on the free-to-use model, but for the money you pay you to get anti-scam protection, constant updates, 24/7 Support, and more. You can look at it from this side: you are paying for a great experience and emotions and we are doing our best to provide that experience to you. A good experience is a great investment of money.

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Ogbonna Stephen
, US
Jul 01, 2023 1:33 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi my name is Stephen Ogbonna and I discover u trying to take money off me.I do not subscribe to your dating site but times u trying to take 47 pounds off me

Dating.com
Dating.com
Mar 14, 2024 6:38 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear Stephen,

I hope you are having a great day!

I understand it is too late for us to respond to this concern due to some reasons. Probably you have activated the Automatic Purchasing option in your account. I hope this concern has been already resolved with the help our our Customer support team, If however, no clarification and unfortunately no resolution has been provided yet, Please don't hesitate to bring this to our attention at support@dating.com.

I also just want to add up that in the future that the same issue occurred, please contact us without any hesitation in the email abovementioned. We would love to provide your urgent response on such regards. Thank You.

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shirley van rensburg
, ZA
Jun 19, 2023 12:14 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have just registered on your site. Now I cannot access it. Use it nor can I delete my profile.

Please assist me in deleting my profile.

Dating.com
Dating.com
Mar 14, 2024 6:36 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi Shirley! If we understand correctly, you are experiencing some issues. Could you please elaborate and provide us with more details? Just email us at support@dating.com and we will be sure to help.

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Gill John
Saint Paul, US
Jan 22, 2023 3:09 am EST
Verified customer This comment was posted by a verified customer. Learn more

Yes! I would like to file a complaint against Honey And Free.com This dating site has juked me out of $45.44 I perched this on 01/10/2023 and they said that it will take a few minutes for it to arrive it never did? I want to know if you can get this there for me. Debit Card ending in 5643 Thank You! John C. Gill

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Dating.com
Dating.com
Mar 14, 2024 6:10 pm EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Gill John

Dear Gill,

Thank you for sharing your comments. I am sorry if it took this much time to get back to you on this. I'm afraid you have mentioned a platform that does not have any affiliation with dating.com. I would best recommend that you contact their support directly to get the necessary resolution to your billing concern.

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Zars R Gee
, US
Jan 15, 2023 4:28 am EST

I was not informed that in just 1 message all my credit will go .

Dating.com
Dating.com
Mar 14, 2024 6:29 pm EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Zars R Gee

Dear Zars,

Hello! Thank you for Communication in our app involves making purchases to get credits. Using certain services costs a fixed number of credits respectively. For instance, Online chat costs 1 credit per minute and offline message costs 1 credit per message limited to 160 characters, and etc. When you run out of them, the site will ask you to top up your profile to continue to chat. Allow us to provide you a full explanation of our credit system by sending an email to support@dating.com.

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Zars R Gee
, US
Dec 26, 2022 3:26 pm EST

i would like to dispute my purchase as i was not aware about it. i paid 499.00 php and lost credits for nothing. i'd like a refund the whole amount, thank you

Dating.com
Dating.com
Mar 14, 2024 6:08 pm EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Zars R Gee

Dear Zars,

I hope you are having a great day!

I understand it is too late for us to respond to this concern due to some unexpected circumstance but I hope this billing concern has been already resolved with the help our our Customer support team, If however, no clarification and unfortunately no resolution has been provided yet, Please don't hesitate to bring this to our attention at support@dating.com.

I also just want to add up that in the future that the same issue occurred, please contact us without any hesitation in the email abovementioned. We would love to provide your urgent response on such regards. Thank You.

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Kathy Pavis Winkelmann
, US
Nov 12, 2022 3:09 pm EST

I have done this numerous times I have paid than cannot log in I paid 440.000 yesterday Kathy Winkelmann Kathywv8@frontier.com

Dating.com
Dating.com
Mar 14, 2024 6:07 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear Kathy,

I hope you are having a great day!

I understand it is too late for us to respond to this concern due to some unexpected circumstance but I hope this concern has been already resolved with the help our our Customer support team, If however, no clarification and unfortunately no resolution has been provided yet, Please don't hesitate to bring this to our attention at support@dating.com.

I also just want to add up that in the future that the same issue occurred, please contact us without any hesitation in the email abovementioned. We would love to provide your urgent response on such regards. Thank You.

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Kathy Pavis Winkelmann
, US
Oct 22, 2022 2:39 pm EDT

i cant log in to my acct

Dating.com
Dating.com
Mar 14, 2024 6:02 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I hope you are having a great day!

I understand it is too late for us to respond to this concern due to some unexpected circumstance but I hope this concern has been already resolved with the help our our Customer support team, If however, no clarification and unfortunately no resolution has been provided yet, Please don't hesitate to bring this to our attention at support@dating.com.

I also just want to add up that in the future that the same issue occurred, please contact us without any hesitation in the email abovementioned. We would love to provide your urgent response on such regards. Thank You.

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lucky james
, US
Jul 27, 2019 4:33 pm EDT

Please, this site always charge me without my permission, even when am no more using dating.com.

Please dating.com should stop debting money from my account.

I have complain this before but still same thing is happening.

View 0 more photos
Dating.com
Dating.com
Mar 14, 2024 6:07 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear Lucky,

I hope you are having a great day!

I understand it is too late for us to respond to this concern due to some unexpected circumstance but I hope this billing concern has been already resolved with the help our our Customer support team, If however, no clarification and unfortunately no resolution has been provided yet, Please don't hesitate to bring this to our attention at support@dating.com.

I also just want to add up that in the future that the same issue occurred, please contact us without any hesitation in the email abovementioned. We would love to provide your urgent response on such regards. Thank You.

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Naga Raj
, US
Jul 22, 2019 8:42 am EDT

would like to stop my monthly payments via pay pal
I must not thought this payment through and made a mistake.
I apologize . I'll be happy if you resolve this issue as soon as possible.
Thank you
marthanagaraju888@gmail.com

Dating.com
Dating.com
Mar 14, 2024 6:32 pm EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Naga Raj

Hi Naga,

Good Day!

I understand it is too late for us to respond to this concern due to some unexpected circumstance but I hope the automatic renewal has been already cancelled with the help our our Customer support team, If however, no clarification and unfortunately no resolution has been provided yet, Please don't hesitate to bring this to our attention at support@dating.com.

I also just want to add up that in the future that the same issue occurred, please contact us without any hesitation in the email abovementioned. We would love to provide your urgent response on such regards. Thank You.

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marydrory@gmail.com
, HT
May 12, 2019 2:41 am EDT

I would like to stop my monthly payments via pay pal
I must not thought this payment through and made a mistake.
I apologize . I'll be happy if you resolve this issue as soon as possible.
Thank you
Miriam Drory

Dating.com
Dating.com
Mar 14, 2024 6:34 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Der Mary,

Hi Naga,

Good Day!

I understand it is too late for us to respond to this concern due to some reasons. Please note that we currently no longer accept paypal as a payment method. However, I hope the automatic renewal cancellation has been already cancelled with the help our our Customer support team, If there is no clarification and unfortunately no resolution has been provided yet, Please don't hesitate to bring this to our attention at support@dating.com.

I also just want to add up that in the future that the same issue occurred, please contact us without any hesitation in the email abovementioned. We would love to provide your urgent response on such regards. Thank You.

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bao linh
, US
May 08, 2019 10:39 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I do not understand people who work on this site are real or virtual, and they can only send me a message or Email once, if I want to read the message and the next email I have to pay. fearing that when I provide the payment card code they will take all the money in my account

Dating.com
Dating.com
Mar 14, 2024 6:36 pm EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of bao linh

Hi Bao! Thank you for your comment and I am very sorry for the delay in response. I want to assure you that we are a legitimate site and we do not condone catfishing or any other form of fraud. We have a team of moderators who work around the clock to remove fake profiles and keep our site safe.

In addition, Communication involves making purchases to get credits to use the services. But you receive a lot of awesome features like anti-spam protection, constant updates, etc. Please allow us to tell you in detail about our app by emailing us at support@dating.com. Thank you!

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Crhodes
, US
Sep 01, 2018 2:00 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Up to 20 reqwests a day from young oriental men. I'm 67 and they're in their 20s and 30s. Site management claims my email is not connected to it. It is very annoying and takes my time to delete them. My email is crhodes649@gmail.com. they claim that they don't have my email connected to it. Thanks for your help. Christine Rhodes

Dating.com
Dating.com
Mar 14, 2024 6:06 pm EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Crhodes

Dear Member,

Thank you for your comment. I am very sorry for the delay in response. I have checked and pulled up your account using the email you provided.

As much as possible we don't want to have this kind of end result for our members. To atleast be able to help you before you decide to go, kindly be informed that the platform have got large array of options to set your settings based on your preference. You can always just send us the specific details you are looking for for a potential partner and we can customize your settings for you.

You might want to also consider the "Let's Mingle" feature which will automatically acquaint you to 5 different members with the same interest as you; Or maybe exploring other options by manually searching for members who could win your attention by choosing your own preferences from country to age and to other qualities that attracts you. You can customize such filter on the "Search" button.

However, you can also hide your profile so you only get to choose those you wish to communicate with. All the best!