Menu
Write a review
File a complaint
CB Dating Services Dating.com Got confused: Mitaken initial to second month of membership for same site
Dating.com

Dating.com review: Got confused: Mitaken initial to second month of membership for same site 1

M
Author of the review
7:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Back in February, I posted a review warning people about this site, and unfortunately, my experience only got worse. I canceled my subscription, asked them to delete my profile, and thought I was done.

But a month later, they tried to charge my card again and even started sending me emails as if I was still active. They said they cannot find my account... I was so upset.
I had to open a dispute with my credit card company to stop the charges.

It felt like they were just ignoring my cancellation entirely. However, during the investigation, they found out it was actually not datemyage... somehow just the same name ***myage... I was wrong so I am writing just to come clean...

I am happy I got my money back from the other website.
Apologies.

Desired outcome: From another site

Confidential Information Hidden: This section contains confidential information visible to verified Dating.com representatives only. If you are affiliated with Dating.com, please claim your business to access these details.

View 0 more photos
Dating.com response
Aug 04, 2025 7:56 am EDT
Dating.com customer support contacts
Phone numbers
Address

2, Sir Аugustus Ваrtоlо Str, Та' Хbiex XВX, 1091, MT

Website

www.dating.com

File a complaint Write a review
View all Dating.com contacts
Dear MD,

We truly appreciate your honesty in coming back to clarify the situation, that takes integrity, and it doesn’t go unnoticed.

While we’re relieved to hear the issue didn’t stem from Dating.com, we understand how confusing similar site names can be. If you ever do explore our services again, feel free to reach out directly through our Help Center. We'll make sure everything is clear and secure from the start.

Thanks again for the follow-up and best wishes moving forward.
1 comments
Add a comment

More Dating.com reviews & complaints

Dating.com - Scam 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Dating.com - dating service 16
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Dating.com - scammers! 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Dating.com - their customer service is one of the worst in the world
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Dating.com - SOL Networks Ltd. aka Asia Dating
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Dating.com - Discrepancy with credit purchases – hoping for resolution soon
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Dating.com - Call lines failed but chats great service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Dating.com - Customer service and the gift scheme to give members you details
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Dating.com - dating service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Dating.com - Recently there have been problems with geolocation
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all Dating.com reviews and complaints