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4.8 47 Reviews 33 Complaints
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Dating.com complaints 33

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4:05 pm EDT
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Dating.com Avoid this con company!

99% of the “ladies” are either bots or offshore employees. It’s their job to chat with you and to make you spend credits. Neither of them wants to meet for real. There are sites like J4Date.club

where personal meetings are 100% guaranteed. This is the only site I can honestly say is you know what you pay for and it’s worth all the money. I had 5 dates via their service. The 5th date was the luckiest – now I have the best girlfriend in the world, my soon-to-be wife! Anyway don’t fall victim to dating con!

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8:52 am EDT
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Dating.com It's a typical con site

They drug you in with likes and fake messages, once you pay, these profiles are nowhere to be found. I know there are great sites like J4Date.club

where they have active profiles, and if you receive a message or chat request from ladies (no matter if you have free, minimal or maximum account) they don't disappear and you continue messaging until you meet them, if everything goes well. I guess it happens when the site provides real profiles. datingcom provides fake profiles! Another thing that drives me crazy is their customer service, they make it confusing and difficult to delete you profile.

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3:56 am EDT
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Dating.com I am complaining about a payment/deduction from my bank account although I have not subscribed

On 12 Aug 2022 an amount of R815.50 was deducted from my bank account, although I have not subscribed to a paid service. I would like it to be reversed/reimbursed as a matter of urgency. Please contact me on [protected]@gmail.com to resolve asap.

I have crwdired my account with them on occasion to enable me to chat, but it seems they have listed it at the bank as a recurring transaction, which is not the case as I authorised each transaction independently. I have not authorised nor requested by any means the transaction in duspute here.

Below is a sms notification from my bank confirming the transaction.

Capitec: Purchase -R815.50 from SAVINGS ACCOUNT; Ref dating.com -9809770 MT; 12-Aug. Info [protected]

Desired outcome: Money refunded

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6:48 pm EDT
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Dating.com the service I’m complaining about is subscription’s

This is for all to see, a few months ago I signed up for your subscription thinking it would save me money but when I realised that I was going to save nothing so I sent an email to cancel it I thought no more of it until I was diagnosed with cancer, now it has been very difficult I’ve been in hospital for an operation to remove a tumour from my upper back, and because of the size of the tumour I needed a skin graph to cover the hole that it left , now I sent in a email to tell them that I wanted to cancel my subscription and I thought no more

About it then I was notified by my bank that you had taken a sum of

Money from my account a total

Of £49.99 so again I sent an

Email asking for the money back I’ve heard nothing back , since and now today I see you have taken another payment of £49.99 so I’m now asking for both payments to be put back in to my bank account or I will be involving the banks own fraud department if you think this

Is going to go away you are lol mistaken , me being on benefits doesn’t make things any easier

But to be robbed by a company that’s making million every day is it not enough, when is enough, enough, come on guys play the game , robbing people is not the way so please let this be one of your first complaints to be resolved

Desired outcome: My desired out come would be for me to see me get a refund and I would still use this site because I have made some very good friends.

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10:49 pm EST
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I joined the site in September 20 20 and immediately a man by the name of the Valerio 51 on the site started talking to me. I expressed concerns about being scammed so he sent a video of him and his bird, which I later found on the real man’s Instagram page. Well needless to say he had great stories about why he couldn’t talk to me on other sites which I...

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7:47 am EST
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Dating.com Failure to supply service as advertised

I wish to send an e mail of my detailed complaint and claim for a refund regarding the service supplied and the falsehood profiles listed on the site
I have prepared a full length document regarding efforts made and blocked
and video calls that are not reciprocated clearly show the reluctance to confirm a false or old profile
I believe the site give free access to scammers to extract money from genuine men looking for a companion
If no satisfactory conclusion, I will ask card provider and paypal to investigate
I shall expect a reply without delay

Dennis Ward

Desired outcome: Refund prior to Bank fraud investigation

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10:54 am EDT
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Dating.com SOL Networks Ltd. aka Asia Dating

Any members of this fake company needs to help close these Russian criminals. The employees at their office in Malta write the profiles and they also chat online to keep you online as long as possible for more money. Please help officials in the U.S. or any free country to close these criminals from the fraud they use to steal your money. First contact your local police to file a report. The report of theft and fraud needs to be filed before you contact Interpol in France. Help get the ball rolling to stop this illegal company. Also, if you are a U.S. citizen, email your representative or senator to pressure them to make it illegal for SOL Networks Ltd aka Asia Dating to do business in the U.S. there is no doubt that these criminals are trained by the Russian criminals. Read all the details of this company and you will find the owners are Russian. Also, call their office in Malta and talk with Olga or Alexander which you know are Russian names. If we do nothing about these thugs some of your family members will fall victim to these criminals. If you are familiar with the Dr. Phil Show there is a show fully dedicated this particular company. Please help me close this fraudulent company from stealing your family's hard earned money.

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5:24 pm EDT
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Dating.com Pranks and fraud against Asia Dating

Could you please give me an answer about your computer operators at Malta. My name is (Matt) Matthew Dillion and their criminal acts are continuing but worse. I've talked with the Federal Trade Commission today and they advised write you again before they take action.

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11:57 am EDT
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Dating.com unauthorized payments.

My 8 year old was playing with my phone a page on this site and made charges that I was not aware of. I was trying to see how to go about getting those charges refunded. The charges were made on August 23rd. I have reached out previously, and have yet to hear any type of response over a month later. If I could get a response soon, that would be greatly appreciated.

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4:19 pm EDT
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Dating.com dating service

I was scammed and was fraudulently charged for duplicate transactions. Customer service was no help, just sent me a list of charges, many I did not make. The people on this site want you to stay and spend more and more money. DON'T FALL FOR THIS SCAM. I repoted them to the FBI abd BBB. All the profiles are fakes. They all are paid models to post, but they are fake people with fake stories.

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9:48 am EDT
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Dating.com their customer service is one of the worst in the world

Im a user of arabiandate.com, but yet im charged from a company called dating.com, I told them I do not wish my information to be pasted to a 3rd party and that is what they did. They gave my information to sol networks, whom charged me again for the same subscription for the same month. So charging me twice for the same bad service.

There is no explanation on how to contact the ladies.
There are two profiles which are copy and pasting the exact same message between them to me. Arabiandate.com still cannot give me a solution to this problem after over a moth even tho in their privacy policy it clearly shows that they store the IP addresses.

There is no accounting history so you do not know what you are spending your credits on whom and how much.

There is no contact button to the ladies on the ladies profile in fact there is not even a reference number for the lady Then I was told the profile number is in the link. Im not a computer programmer and I did not know this, nor was it mentioned in any of the policies of the website.

I have a chat with a lady, on there who claims she works for the site? So she would not be interested in getting to know me as she is there purely to get credits off of me. So I spend my credits on her.

I spoke to a guy called Omar, who was going to send me a message who later did not bother. The WhatsApp service is [censor]. It does not work, it just refers you to a link. The facebook page is equally as bad as the WhatsApp.

It seems this company operates out of Malta, but it has a USA customer care number too.

It seems its a company who is difficult to find.
I have requested a refund and was told NO.

Irene, James, Jessica, whomever. They do not want to resolve anything.
All the paypal payments will be submitted to the law courts.

I will add the fotos of the two profiles which are copy and pasting the same message to me at the same time. So everyone can clearly see this issue, one lady is in Paris and the other one in Zurich.

It does not need to be incredibly intelligent to figure this out.

Regards
Nicolas

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5:49 am EDT
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Dating.com scammers!

Never proved them your credit card information! People, are you crazy to do that?
They charged me twice for who the hell knows what!
The only thing I paid is for an opportunity to write more messages, that's all! That was a definite amount.
Moreover, profiles of many women are fake here, they write to you a lot, but when you answer, they don't provide any contact information and stop writing at all. And then you see that their profiles were deleted. And I've encountered it several times. It's strange, you know.
So I think that this website is a scam...

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Awendy
, US
Sep 02, 2023 6:33 am EDT
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Seems they are still stealing money..they took my elderly mothers money but no service was provided

Dating.com
Dating.com
, US
Mar 18, 2024 12:26 pm EDT
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Replying to comment of Awendy

Hi Awendy,

Thank you for reaching out to us regarding this concern. I am sorry to learn about such situation. Your mother might have subscribed to the automatic membership renewal and wasn't able to contact us to cancel it hence the charges continues to occur. I understand this response is a bit too late but Please do contact us directly at support@dating.com to provide urgent resolution to this concern.

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3:48 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dating.com STAY AWAY ************* This site charges points to chat with people. Points cost .60 you buy points and chat with people. In my case you look at women and this one said she was a Dr. Treating children. First and foremost they have few Drs. It's too expensive. I played along with the game for a while. She said she was at work treating children...

Read full review of Dating.com and 15 comments

About Dating.com

Dating.com is a popular online dating platform that has been connecting singles from all over the world for over 25 years. With a user-friendly interface and a vast database of members, it is a great place to find a potential partner for a serious relationship or a casual fling.

One of the most impressive features of Dating.com is its advanced search options. Users can filter potential matches based on a variety of criteria, including age, location, interests, and even physical attributes. This makes it easy to find someone who meets your specific preferences and requirements.

In addition to its search capabilities, Dating.com also offers a range of communication tools to help users connect with each other. These include instant messaging, video chat, and even virtual gifts. This allows users to get to know each other better and build a connection before meeting in person.

Another great aspect of Dating.com is its commitment to safety and security. The platform uses advanced encryption technology to protect users' personal information and prevent fraud. Additionally, all profiles are manually verified to ensure that they are genuine and not fake.

Overall, Dating.com is a reliable and effective online dating platform that has helped countless singles find love and companionship. Whether you're looking for a long-term relationship or a casual fling, it's definitely worth checking out.

Dating.com Customer Reviews Overview

Dating.com is a popular online dating platform that has been connecting singles from all over the world since 1993. With its user-friendly interface and advanced features, it has become a go-to destination for those seeking meaningful relationships or casual dating experiences.

One of the most notable features of Dating.com is its extensive user base, which includes millions of active members from different countries and backgrounds. This makes it easier for users to find compatible matches and connect with people who share similar interests and values.

Another positive aspect of Dating.com is its advanced search tools, which allow users to filter their search results based on various criteria such as age, location, interests, and more. This helps users to narrow down their search and find potential matches that meet their specific preferences.

In addition, Dating.com offers a range of communication tools such as instant messaging, video chat, and email, which make it easier for users to connect with each other and build meaningful relationships. The platform also has a mobile app, which allows users to access their accounts and stay connected on the go.

Overall, Dating.com has received positive reviews from users who have found success in finding compatible matches and building meaningful relationships. Its user-friendly interface, advanced search tools, and communication features make it a top choice for those seeking love and companionship online.
How to file a complaint about Dating.com?

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2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website.
- The button is typically positioned at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Dating.com in the 'Complaint Title' field.
- Be concise yet descriptive to capture the essence of your complaint.

4. Detailing the experience:
- Provide detailed information about your experience with Dating.com.
- Include key areas such as transactions, nature of the issue, steps taken to resolve, personal impact, and company's response.

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- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

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Remember to follow these steps carefully to effectively file a complaint about Dating.com on ComplaintsBoard.com.

Overview of Dating.com complaint handling

Dating.com reviews first appeared on Complaints Board on Jul 23, 2016. The latest review They use models pictures was posted on Apr 23, 2024. The latest complaint The product appears to be a scam was resolved on Mar 28, 2024. Dating.com has an average consumer rating of 5 stars from 47 reviews. Dating.com has resolved 33 complaints.
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  1. Dating.com contacts

  2. Dating.com phone numbers
    +1 (888) 980-9770
    +1 (888) 980-9770
    Click up if you have successfully reached Dating.com by calling +1 (888) 980-9770 phone number 0 0 users reported that they have successfully reached Dating.com by calling +1 (888) 980-9770 phone number Click up if you have UNsuccessfully reached Dating.com by calling +1 (888) 980-9770 phone number 0 0 users reported that they have UNsuccessfully reached Dating.com by calling +1 (888) 980-9770 phone number
  3. Dating.com emails
  4. Dating.com address
    2, Sir Аugustus Ваrtоlо Str, Та' Хbiex XВX, 1091, Malta
  5. Dating.com social media
Dating.com Category
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