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4.8 24 Reviews 37 Complaints
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Dating.com Reviews 24

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Dating.com I think I should make one

Seriously Man, I hold no notion by what means people are talking $#*! touching the web page up to expectation has changed the existence regarding quantity concerning peoples. Personally, I comprehend a brush of man or woman anybody are dwelling a happy life. They hold located their fancy from dating.com.
Almost partially regarding the my friends were singles however one regarding them who is an IT man registered himself regarding dating.com then after he commenced dating partial girls. After a while he arrayed according to anyone and invited us concerning his fondling ceremony.
In to that amount celebration she advised up to expectation that located his love out of dating.com. Since afterwards I same as web page or I bear committed a bunch on buddies within the site. Almost entire regarding to them are altogether absurd then co-operative.
I am very happy as I certain the site.

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Dating.com Looking for love in all the wrong places

Looking for love in all the wrong places? Look no further than Dating.com. Designed with a knowledgeable audience in mind, their platform provides a neutral tone that caters to a general domain.As an informative tool, Dating.com has everything one need to make informed decisions about your love life. With a vast array of features and filters, they help to connect with like-minded individuals who share your interests.Their platform offers a personalized experience that caters to your needs. Their advanced search algorithm allows user to narrow down their options based on criteria that matter to you most, including education level, profession, and hobbies.Whether you're looking for a long-term relationship or a casual fling, Dating.com has something for everyone. Their platform provides a safe and secure environment for individuals to connect with others without fear of judgment or prejudice.So, if you're ready to take the next step in your love life, sign up for Dating.com today. Their knowledgeable audience is waiting for you.

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Dating.com Charges to talk with members is $435 every 2 days

Charges to talk with members is $435 every 2 days. Membership is about $12 monthly. Writing a letter or sending a photo or video is $15 each. This is way too much and way more than any other sites like this. I don't understand how this is possible. Is there no law preventing this? Thank you

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Dating.com Recently there have been problems with geolocation

Unlike many guests here, I want to write a real review about this app.

I move around the world a lot and finding a steady couple is quite problematic, so I use a lot of apps to pass the time. So, with dating.com it is interesting for me to travel for several reasons:

- there is a possibility to find dating in any country

- I like the structure of the app, it's easy to understand.

- of course there are bots, but they are great at communicating, unlike other dating sites - it's interesting.

I think everyone closes their needs by turning to certain sites. I can't say that dating.com was a "discovery", "sci-fi" or other nonsense for me, but it's just a cool app that allows you to communicate interestingly in almost any country in the world.

And one more question for the developers: I've already written to support, but maybe I'll get a quicker answer here. I am now in Asian countries, but my geolocation and recommendations are still in Europe, where I left two weeks ago. What can be done about this?

Recommendation: Check out the app for yourself and draw your own conclusions. Not all the reviews here are true, and the rating is like someone is intentionally giving it 1 star

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Update by Leticia Aniello

Thanks!

I'll check the settings and if there are still questions, I'll send an email.

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Dating.com Complaints 37

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Dating.com Fake profiles

There are numerous fake profile accounts in this website. Men are impersonating public figures and famous people, and are using these people’s real names and photos. For example, US General Richard D Clarke and country western singer Trace Adkins. How do these profiles get through security or identity verification? The photos are not verified and anyone using this site must be very cautious. I am sure all of these attractive members help to increase paid memberships and think this company should be investigated for running and encouraging identity theft and catfishing. They certainly do nothing to prevent it.

Desired outcome: The company should be investigated fined and sanctioned for promoting a culture of identity theft and scamming members out of membership fees.

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anonymousse
paris, FR
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Feb 17, 2023 9:20 am EST

Hello the best thing to do if you can is to stop your debit or credit card thus no more payment can be taken on your debit or credit card. We as users have to remember that all authorized payement or recurrent payments to them are made vie our credit or debit card numbers. Thus closing our bank account or stopping the card for frodulent payment will defeat them.

One more thing you can use their live chat to resolve any issue it might work you can find the link on your profile page under term and conditions. Their email is Support@datemyage.com in the case of datemyage website.

Hope this help

Enjoy our day

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Dating.com Subscription Billing

Good day.

I have just change my subscription just today January 7, 2023 8:00pm into monthly subscription. I already paid 54$ but I only chatted a few times. I wan to know why is this happening? I feel its very unfair to me. I've been spending a lot of money in this site and it just allows me to do chatting for a few times with a large amount of payment.😥 I hope you will respond to my concern. Thank you

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Dating.com Credits and credit card payment

I paid for credits and with my credit card payment and I didn't receive all my credits which I purchased I have tried to resolve this issue with customer support services to no avail I pay 292.26 cents in I only use maybe a 100 credits before I touch the bears that was two large over the letter and number 8/9line in I call immediately report it to customer service and told them of this matter which took 460credits alone. So I need my credits returned plzs are my money return. Thank you

Desired outcome: I would like for the credits of what I paid to be replace

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Dating.com Wrongful charges

My account was charged for app that was not approved by me. Someone/somehow my account was used.

Desired outcome: Refund charge back

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Dating.com Avoid this con company!

99% of the “ladies” are either bots or offshore employees. It’s their job to chat with you and to make you spend credits. Neither of them wants to meet for real. There are sites like J4Date.club

where personal meetings are 100% guaranteed. This is the only site I can honestly say is you know what you pay for and it’s worth all the money. I had 5 dates via their service. The 5th date was the luckiest – now I have the best girlfriend in the world, my soon-to-be wife! Anyway don’t fall victim to dating con!

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Dating.com It's a typical con site

They drug you in with likes and fake messages, once you pay, these profiles are nowhere to be found. I know there are great sites like J4Date.club

where they have active profiles, and if you receive a message or chat request from ladies (no matter if you have free, minimal or maximum account) they don't disappear and you continue messaging until you meet them, if everything goes well. I guess it happens when the site provides real profiles. datingcom provides fake profiles! Another thing that drives me crazy is their customer service, they make it confusing and difficult to delete you profile.

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Dating.com I am complaining about a payment/deduction from my bank account although I have not subscribed

On 12 Aug 2022 an amount of R815.50 was deducted from my bank account, although I have not subscribed to a paid service. I would like it to be reversed/reimbursed as a matter of urgency. Please contact me on [protected]@gmail.com to resolve asap.

I have crwdired my account with them on occasion to enable me to chat, but it seems they have listed it at the bank as a recurring transaction, which is not the case as I authorised each transaction independently. I have not authorised nor requested by any means the transaction in duspute here.

Below is a sms notification from my bank confirming the transaction.

Capitec: Purchase -R815.50 from SAVINGS ACCOUNT; Ref dating.com -9809770 MT; 12-Aug. Info [protected]

Desired outcome: Money refunded

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Dating.com the service I’m complaining about is subscription’s

This is for all to see, a few months ago I signed up for your subscription thinking it would save me money but when I realised that I was going to save nothing so I sent an email to cancel it I thought no more of it until I was diagnosed with cancer, now it has been very difficult I’ve been in hospital for an operation to remove a tumour from my upper back, and because of the size of the tumour I needed a skin graph to cover the hole that it left , now I sent in a email to tell them that I wanted to cancel my subscription and I thought no more

About it then I was notified by my bank that you had taken a sum of

Money from my account a total

Of £49.99 so again I sent an

Email asking for the money back I’ve heard nothing back , since and now today I see you have taken another payment of £49.99 so I’m now asking for both payments to be put back in to my bank account or I will be involving the banks own fraud department if you think this

Is going to go away you are lol mistaken , me being on benefits doesn’t make things any easier

But to be robbed by a company that’s making million every day is it not enough, when is enough, enough, come on guys play the game , robbing people is not the way so please let this be one of your first complaints to be resolved

Desired outcome: My desired out come would be for me to see me get a refund and I would still use this site because I have made some very good friends.

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Dating.com Scam

I joined the site in September 20 20 and immediately a man by the name of the Valerio 51 on the site started talking to me. I expressed concerns about being scammed so he sent a video of him and his bird, which I later found on the real man’s Instagram page. Well needless to say he had great stories about why he couldn’t talk to me on other sites which I later found out was a lie. I talk to him for 10 months spent close to US$20,000. He would constantly send me letters that cost more credits to open and read sometimes as many as 30 a day. I would ask him not to do this and he would get upset. He also would request that I send him gifts which are stupid little pictures of things that cost a fortune. And I refused to send a grown man pictures of stupid little things. And this would also upset him. When I ask him for his last name he gave me a false name. So a month later I asked him again and he gave me a different name and when I questioned him about this he got upset. I called the site numerous times to verify that I was talking to the person in the picture and was told over and over that he was verified but they would never say yes that’s the person you’re talking to. And they always would say oh popular members are not paid we never pay anybody no they did not pay the popular member they paid the partner who signed up that popular member. I finally did a reverse google search on him. And I found his true identity and I contacted him on Instagram and he told me that he had done some modeling for the site but had never been on the site. I filed a claim with the Better Business Bureau of New York and proved that I was scammed Because it says in their rules and regulation if a popular member lies about age sex marital status and children that it is considered scam and you would be completely refunded and the member would be taken off the site. And Valerio lied about being divorced and having children. I even sent them letters where he would talk about his wife and his daughter. But this man is gay he’s never been married and he does not have children. Then they quit responding with the Better Business Bureau who in return gave them an F rating. And as of today I have not been refunded a penny he is still on all the sites and not just one but on numerous sites. And they told me there is no violation that they could fine. But here’s the best part the man that I was talking to is gay. So why in the world would a gay man be on a dating site talking to women unless he was getting paid for it. I have contacted numerous popular members by doing reverse image searches and finding their true identity. I have found them on Instagram or Facebook and each and everyone of them that we talk to has no idea that they’re on a dating site few of the model one said that they thought they did some advertisement for them. One man even told me that when he got out of work that they came to him and offered him $100 per photograph. He said he had no idea that they would use his photos to deceive innocent women. This site has been scamming people for years and getting away with it. I joined a group of women that had been on the site and that had been taken advantage of in each and every woman from around the world tells the same story. And if you go to the Better Business Bureau‘s website and read the reviews and site jabber and read the reviews they get more bad reviews then they get good. The sites need to be taken down because they are hurting innocent people by promising them love when they never will meet anybody because you are talking to operators from this site not the people in the pictures. I don’t understand how anybody can treat people the way they do and live with themselves. They have no feelings for human life all they care about is money and they don’t care who they have to hurt to make more. I know I’m not supposed to use curse words but I’m going to say this. There’s a special place in hell for people like this. All I want is my money refunded plus interest. And I would also like to see Valerio 51 taken off of the size matter fact I would like to see all the false profiles taking down. If you’re not talking to the person in the picture that is a false profile. This company should be sued for what they have done. Thank you

Desired outcome: All I want is my money refunded plus interest.

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Angela Doucet
Ottawa, CA
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Oct 28, 2023 8:03 pm EDT

How do I begin..SCAMMERS this site needs to be sued, taken down! I joined in 2020 im a widow and a man name Leo jump on me i also found out that they are free members, i got concerned when i was spending and thought ok we can talk outside the site but no i told him he was working for the site but he denied it over and over i had gut feeling and he would deny it this went on for years i stop talking romantically and even stopped form3 months and he still came at me each time I complained nothing was done i finally found him on Instagram his name is Damian Leonel Cacciamani a Argentinian model i complained to the site nothing..this is pure evil cold hearted people i plan to get a private investigator to confirm if he is gay i know for sure he is not single this is so sad that in to days world this is allowed to happen im all in if anyone whats to sue all what has been written was my exact experience they are all in it from the customer service to the paid members

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Mar 18, 2024 12:13 pm EDT
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Replying to comment of Angela Doucet

Dear Angela,

We appreciate you taking time reaching out to us to share your experience. I am very sorry to learn that there were situations that led to disappointment.

Our team strives hard to maintain a safe and authentic community for our members, and we have implemented various measures to prevent fraudulent activities. We also have an Anti-Scam Policy to protect you and make you feel secure on our site. But, we couldn't deny the unfortunate fact that despite such efforts there were members that commits wrongdoings, that is why If you think a member is fake, report is to us through the email at support@dating.com by kindly providing us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence (including the ones you already attached in here) that shows this user is fake.

As per the Anti-scam policy, once a member is proven to have committed an act against any of the grounds, a full refund of all the credits used in communicating with the suspected member given that they have verified accounts. Your cooperations will be so much appreciated.

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Jess
US
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Oct 20, 2023 12:17 am EDT
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Most of them (the so called popular members 🔥) are people who work for the site and won't comunicate with you outside the site because they want you to keep spending money. I talked with a man for over half a year, and I asked him several times to communicate on WhatsApp but he stubbornly refused it. He preferred letters to messages, because it costs 10 times more money than text exchanges. He had an amazing amount of modeling pictures and sent them to me, but of course I had to pay to see them. He succeeded making me to pay a large amount of money for the site. Girls, be careful with this guy! He is a man named Shahir who lives in Dubai.

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Mar 18, 2024 2:47 pm EDT
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Replying to comment of Jess

Dear Jess,

Thank you for sharing your concerns. I am very sorry for the huge delay in response. I would like to clarify that Popular members are not employed nor being compensated for achieving and having such status. All members in the community, including you, have the chance to apply for popular membership. You may want to check it in the Terms and Policy. One of the qualifications you will definitely notice in the list of qualifications is the requirement to upload decent photos on their profile thus. Moreover, Exchanging contact information in the platform in general is a mutual understanding and has to be agreed between parties, if however one wouldn't like such activity, I'm afraid all we can do is respect their decision just as you are entitled to refuse any offer if not interested too. And Indeed, communication in the platform is based in the on a credit system. If you wish to know more details about it as well as to proceed with your questions about a popular member on the name "Shahir", you can always reach out to us at support@dating.com.

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Seema Sima
US
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May 14, 2023 8:38 am EDT
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I have been scammed the same way too. I found the scammer on instagram, he’s got a different identity but all his pictures are there. He’s a gay man living happily with his partner. I confronted him and he immediately blocked me.

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Itxaso
Río janeiro, BR
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Jul 14, 2023 12:20 am EDT
Replying to comment of Seema Sima

Also I was scam by a gay who live with his partner ge ge, I call support and they told me they are only friends

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Margot E
DE
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Nov 25, 2023 2:32 pm EST
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Replying to comment of Itxaso

Omg they are such liars, as if they could know what happens behind members´s closed doors. I have been also deceived by a man on this scam dating site. I have talked the whole summer with a pretty "lawyer" who pretented to live in Panama, but even if I found out he was going at a gym located in Venezuela, I have never asked if he actually lives in Venezuela because from day one he has told me that he has a house in Venezuela, so I imagined myself that he must be a venezuelan woeking abroad. He made up so many excuses for not wanting to talk outside the chat and even if some seemed big lies to me, I couldnt break the contact with him, these persons are manipulative and are using people's vulnerability and weaknesses. When I have finally broke the contact with him, because I didnt have money anymore to keep paying the app, he immediately changed his location, now he lives in Miami. I have learned my lesson , but these people need to be stopped. We should find a way to sue them and make them pay.

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US
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Mar 18, 2024 2:55 pm EDT
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Replying to comment of Seema Sima

Dear Seema,

Thank you for your feedback. I am sorry to learn about your unfortunate experience in the platform. Though it is a bit late to response to you know, Please know that we are so much eager in addressing this concern so this won't be repeated to other members. All our members are protected by the anti-scam policy and we work the best we can in making the platform a safe community for every member. As much as possible, we make it appoint to verify members upon registration. However, we wouldn't deny the fact that there may be possibilities that unacceptable situation may occur, Hence, If we see that someone is misusing the platform we will make sure to take strict measures against such members and reimburse the credits you’ve spent on them provided that such member has confirmed account. Please send us the following details to support@dating.com to proceed:

*Profile Link or ID number for each member

*Screenshots of suspicious conversation

*Time and date of correspondence

*Any further evidence that the profiles are dishonest.

Thank You.

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Dating.com
US
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Mar 18, 2024 3:06 pm EDT
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Replying to comment of Itxaso

Dear Itxaso,

Thank you for sharing your experience to us. I am sorry to learn that you had to experience that situation during your time in the platform. That is for sure not the end result we are expecting for our valued members. I understand our response made it here a bit too late, But please know that we don't tolerate any kind of wrongdoing at all. There is an anti-scam policy in place and misrepresentation and misidentification are grounds that when breached has to be acted upon. In the proceedings of such policy, facts are being weighed and possibilities have to be considered, in your case, upon review as you have mentioned, your match was confirmed to be friends with another and having friends regardless of the gender, I'm afraid does not go against the policy. However, If you have any solid evidence to prove your claim, don't hesitate to contact us at support@daating.com.

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Dating.com
US
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Mar 18, 2024 3:26 pm EDT
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Replying to comment of Margot E

Dear Margot, Thank you for providing a detailed story of your experience. I am sorry to learn that there were information about your match that made you feel suspicious about Him and the services in the platform.

We are strongly against any fake information posted in the site, If one provides incorrect or fake details that is on the ground of the policy they'll be subjected for an action in accordance to the Anti-scam. I understand the changes in your match's location made you worry about his identity, We don't invalidate your feelings but Please do understand as well that a member or a person can be jumping from country to country due to different reasons and that as a platform is something we do consider thus it does not go against the Anti-scam policy which you can also take a look at under the terms and conditions. In the future that such information concerns you, Please know that it is always best clarified by simply communicating and understanding your partner's personal life. I hope this ease your worries away.

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a display name
US
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Dec 22, 2022 12:55 pm EST

I want to reply to Shelly5463. Thank you for putting the facts and I really think we should sue them. I went on their site for very briefly and they scammed me the same way and I tried to unsubscribe but they are not removing my profile when they say they have. They lie and cheat people and that's unacceptable! They have been stealing money from God knows how many thousands of people for years! imagine how much money they are making! I googled to see if anyone has filed a legal complaint and I just don't seem to find info on that. Very fishy.

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Dating.com
US
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Mar 18, 2024 3:57 pm EDT
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Thank you for reaching out to us regarding your concerns. I am sorry if our response came a bit too late for this issue. Please do be informed that we have a strict anti-scam policy in place and we do not condone any fraudulent activity in the platform. We would like to know more about how you wer scammed hence I strongly recommend that you reach out to us via email at support@dating.com to provide you with clarification and proper resolution. Kindly be informed as well that we do not have any intention to keep a profile that's been requested to be deleted, and take payment without any authorization, some instances you mentioned that we also would like to dig in to. Your detailed e-mail will be greatly appreciated. Thank you.

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a display name
US
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Dec 22, 2022 12:48 pm EST

Absolutely a big scam company! How can we all join forces to sue them?

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Lella 9
US
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May 14, 2023 11:22 am EDT
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I think we should all join forces and sue them! Is there anyone here who knows how to? Or if there is any lawyer who can help us on this.

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US
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Mar 18, 2024 3:46 pm EDT
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Dear Member, Thank you for your comment. It is sad to know that we are not able to meet your expectations thus you have such thoughts. I am sorry for the huge delay in response. We would like to still be able to resolve any issues you might have encountered that is why I would best recommend that you reach out to us at support@dating.com to elaborate what has occurred along with appropriate details and to give you resolution in accordance with the policy.

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Dating.com
US
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Mar 18, 2024 3:49 pm EDT
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Replying to comment of Lella 9

Dear Lella,

Thank you for sharing your thoughts about the platform. I am sorry that you feel such way. Scamming people is not at all the reason why dating.com exists, As legitimate communication platforms, we exert the best efforts we can to ensure that we are providing a safe community to likeminded people. We absolutely honor your judgment and we would like to know why you have come up to such conclusion. Did something perhaps happen thus you concluded so? Please don't hesitate to share it with us via e-mail along with the relevant details to assist you with full urgency.

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Trapm
US
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Dec 10, 2022 1:42 pm EST

SCAM INDEED! I had a similar experience with EROS 48. He would never show me his face in real time and always had an excuse as to why we couldn't video chat or take the conversation off the site which costs a fortune. He would send me emails, even though I kept asking him to stop, because they cost 10 credits to read. I asked the customer success team if he was real, they assured me he was, yet so much didn't make sense. There was always some drama either with his health or work. Finally when he was about to come for Christmas his credit cards were blocked and he sad his son was in trouble and cops were outside. It is so evil to play with someone's heart. KARMA

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Mar 18, 2024 3:40 pm EDT
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Replying to comment of Trapm

Dear Trapm,

Thank you for sharing your experience to us.

I understand it is too late for us to respond to this concern and we are very sorry about that. I would like to begin by saying that I know where you are coming from. We all aim to see our partner online atleast on screen, but there will be times that we have to respect their decisions and not force them to do things they don't want to. Having said so, I would like you and other members to understand that while we provide a platform to help with members create meaningful connections, I'm afraid we don't have control on how members would carry out conversation and more so, decide if they would like to entertain certain request from their partner or other members, same rule goes to you. Though being rejected is hurtful sometimes, we cannot just immediately judge a person, we have to also consider their reasons which I would like to believe that you already asked him during that time. I would like to clarify that such kind of instance does not breach any of the anti-scam ground. However, as a platform that does not condone any wrongdoings, we honor your judgment and feelings thus, you can always report any suspicious activity or conversation with us by contacting us at support@dating.com along with the relevant materials that would prove your claims.

T
T
Trapm
US
Send a message
Dec 10, 2022 11:43 am EST

BIGGEST SCAM! I joined this site in July 2022 and was going to get off because Tim McGraw was on there and doctors who appeared to be models. (Yeah sure) Then I met a man, who appeared to be real, named EROS. We formed a connection right away, yet I was concerned it was happening so fast. Right away I asked if we could talk off the site but he gave me some excuse that he owned a company that dealt with military security and government contracts. I asked him to see a picture of him in real time and he still couldn't provide that. I asked the customer success team if he was real and they said he was. So we went He was about to come for Christmas and suddenly there was an emergency and all of a sudden his credit cards were blocked! Playing with people's hearts is the cruelest thing a person can do . TBelsow are the pictures of him. (Or whoever he is) This site need to be taken down.

Dating.com
Dating.com
US
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Apr 12, 2024 6:35 am EDT
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Replying to comment of Trapm

Dear Trapm,

Thank you for sharing your experience to us. I am sending the same reply as you have tackled the same situation that we are keen in addressing.

I understand it is too late for us to respond to this concern and we are very sorry about that. I would like to begin by saying that I know where you are coming from. We all aim to see our partner online atleast on screen, but there will be times that we have to respect their decisions and not force them to do things they don't want to. Having said so, I would like you and other members to understand that while we provide a platform to help with members create meaningful connections, I'm afraid we don't have control on how members would carry out conversation and more so, decide if they would like to entertain certain request from their partner or other members, same rule goes to you. Though being rejected is hurtful sometimes, we cannot just immediately judge a person, we have to also consider their reasons which I would like to believe that you already asked him during that time. I would like to clarify that such kind of instance does not breach any of the anti-scam ground. However, as a platform that does not condone any wrongdoings, we honor your judgment and feelings thus, you can always report any suspicious activity or conversation with us by contacting us at support@dating.com along with the relevant materials that would prove your claims.

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7:47 am EST
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Dating.com Failure to supply service as advertised

I wish to send an e mail of my detailed complaint and claim for a refund regarding the service supplied and the falsehood profiles listed on the site
I have prepared a full length document regarding efforts made and blocked
and video calls that are not reciprocated clearly show the reluctance to confirm a false or old profile
I believe the site give free access to scammers to extract money from genuine men looking for a companion
If no satisfactory conclusion, I will ask card provider and paypal to investigate
I shall expect a reply without delay

Dennis Ward

Desired outcome: Refund prior to Bank fraud investigation

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Dating.com SOL Networks Ltd. aka Asia Dating

Any members of this fake company needs to help close these Russian criminals. The employees at their office in Malta write the profiles and they also chat online to keep you online as long as possible for more money. Please help officials in the U.S. or any free country to close these criminals from the fraud they use to steal your money. First contact your local police to file a report. The report of theft and fraud needs to be filed before you contact Interpol in France. Help get the ball rolling to stop this illegal company. Also, if you are a U.S. citizen, email your representative or senator to pressure them to make it illegal for SOL Networks Ltd aka Asia Dating to do business in the U.S. there is no doubt that these criminals are trained by the Russian criminals. Read all the details of this company and you will find the owners are Russian. Also, call their office in Malta and talk with Olga or Alexander which you know are Russian names. If we do nothing about these thugs some of your family members will fall victim to these criminals. If you are familiar with the Dr. Phil Show there is a show fully dedicated this particular company. Please help me close this fraudulent company from stealing your family's hard earned money.

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Dating.com Pranks and fraud against Asia Dating

Could you please give me an answer about your computer operators at Malta. My name is (Matt) Matthew Dillion and their criminal acts are continuing but worse. I've talked with the Federal Trade Commission today and they advised write you again before they take action.

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Dating.com unauthorized payments.

My 8 year old was playing with my phone a page on this site and made charges that I was not aware of. I was trying to see how to go about getting those charges refunded. The charges were made on August 23rd. I have reached out previously, and have yet to hear any type of response over a month later. If I could get a response soon, that would be greatly appreciated.

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Dating.com dating service

I was scammed and was fraudulently charged for duplicate transactions. Customer service was no help, just sent me a list of charges, many I did not make. The people on this site want you to stay and spend more and more money. DON'T FALL FOR THIS SCAM. I repoted them to the FBI abd BBB. All the profiles are fakes. They all are paid models to post, but they are fake people with fake stories.

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Dating.com their customer service is one of the worst in the world

Im a user of arabiandate.com, but yet im charged from a company called dating.com, I told them I do not wish my information to be pasted to a 3rd party and that is what they did. They gave my information to sol networks, whom charged me again for the same subscription for the same month. So charging me twice for the same bad service.

There is no explanation on how to contact the ladies.
There are two profiles which are copy and pasting the exact same message between them to me. Arabiandate.com still cannot give me a solution to this problem after over a moth even tho in their privacy policy it clearly shows that they store the IP addresses.

There is no accounting history so you do not know what you are spending your credits on whom and how much.

There is no contact button to the ladies on the ladies profile in fact there is not even a reference number for the lady Then I was told the profile number is in the link. Im not a computer programmer and I did not know this, nor was it mentioned in any of the policies of the website.

I have a chat with a lady, on there who claims she works for the site? So she would not be interested in getting to know me as she is there purely to get credits off of me. So I spend my credits on her.

I spoke to a guy called Omar, who was going to send me a message who later did not bother. The WhatsApp service is [censor]. It does not work, it just refers you to a link. The facebook page is equally as bad as the WhatsApp.

It seems this company operates out of Malta, but it has a USA customer care number too.

It seems its a company who is difficult to find.
I have requested a refund and was told NO.

Irene, James, Jessica, whomever. They do not want to resolve anything.
All the paypal payments will be submitted to the law courts.

I will add the fotos of the two profiles which are copy and pasting the same message to me at the same time. So everyone can clearly see this issue, one lady is in Paris and the other one in Zurich.

It does not need to be incredibly intelligent to figure this out.

Regards
Nicolas

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Dating.com scammers!

Never proved them your credit card information! People, are you crazy to do that?
They charged me twice for who the hell knows what!
The only thing I paid is for an opportunity to write more messages, that's all! That was a definite amount.
Moreover, profiles of many women are fake here, they write to you a lot, but when you answer, they don't provide any contact information and stop writing at all. And then you see that their profiles were deleted. And I've encountered it several times. It's strange, you know.
So I think that this website is a scam...

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Awendy
US
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Sep 02, 2023 6:33 am EDT
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Seems they are still stealing money..they took my elderly mothers money but no service was provided

Dating.com
Dating.com
US
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Mar 18, 2024 12:26 pm EDT
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Replying to comment of Awendy

Hi Awendy,

Thank you for reaching out to us regarding this concern. I am sorry to learn about such situation. Your mother might have subscribed to the automatic membership renewal and wasn't able to contact us to cancel it hence the charges continues to occur. I understand this response is a bit too late but Please do contact us directly at support@dating.com to provide urgent resolution to this concern.

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Dating.com dating service

Dating.com
STAY AWAY *************

This site charges points to chat with people. Points cost .60 you buy points and chat with people. In my case you look at women and this one said she was a Dr. Treating children. First and foremost they have few Drs. It's too expensive. I played along with the game for a while. She said she was at work treating children. I said ok send me a picture of you working. Well that was the end, never heard from her again. Another said she was a business person. I asked what type business? She said selling ladies clothing. I asked what type clothing no answer. She said she had 30 employees. I asked 30 employees to sell women's clothing? No answer. I get no answer or I don't understand. I called the company to complain, take ringers (people getting paid by how long the keep you on line) off site. Of course he does not know what I an taking about. Beware this site only wants your money.
STAY AWAY!

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Cha03
Taichung, TW
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Jul 13, 2024 9:38 am EDT
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I emailed their customer service already which is support@dating.com but they don’t reply me. I want to stop my subscription here because I don’t want to use this anymore. Hope you can help me. I don’t want this app anymore because it is so expensive for me. Please terminate my account asap. Thank you.

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Saumu Chizi
US
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Nov 13, 2023 9:28 am EST
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Please add more payment options like mpesa as others do not have bank account or card thank you

Dating.com
Dating.com
US
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Mar 14, 2024 6:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Saumu Chizi

Thank you for being patient about this concern. I'm sorry for whatever inconvenience this has caused you.

Here's the best payment method I can suggest:

You can connect M-PESA Xpress to Google Play on your Android phone.

You can find instructions here: https://www.safaricom.co.ke/faqs/faq/403

Once this is done, you can download our app on your phone and pay with Google Play.

You can get our app here: https://go.onelink.me/app/c38e18df .

A
A
Agnes Asche
US
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Sep 23, 2023 8:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Every day I receive about 200 emails. Never have subscribed to this site.

I recently cancelled my sub to Our Time. Since then I receive a daily torrent from all over the world from men much younger than me. Can you put a stop to them, please !

Dating.com
Dating.com
US
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Mar 14, 2024 6:31 pm EDT
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Replying to comment of Agnes Asche

Hi Agnes! Thank you for reaching out to us. We are sorry to learn about this situation. Please be reminded that you can always contact us at support@dating.com to help you resolve any issue such as this one you have raised. Thank you.

L
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Linda Pruetti
Palm Desert, US
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Aug 13, 2023 4:01 am EDT
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First the site says it is free, 2nd, I have pad 2 times and you keep asking for more $$$?

Dating.com
Dating.com
US
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Mar 14, 2024 6:38 pm EDT
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Replying to comment of Linda Pruetti

Hi Linda! Thank you for your feedback. I am sorry for the delay in response. Our app is not based on the free-to-use model, but for the money you pay you to get anti-scam protection, constant updates, 24/7 Support, and more. You can look at it from this side: you are paying for a great experience and emotions and we are doing our best to provide that experience to you. A good experience is a great investment of money.

O
O
Ogbonna Stephen
US
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Jul 01, 2023 1:33 pm EDT
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Hi my name is Stephen Ogbonna and I discover u trying to take money off me.I do not subscribe to your dating site but times u trying to take 47 pounds off me

Dating.com
Dating.com
US
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Mar 14, 2024 6:38 pm EDT
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Replying to comment of Ogbonna Stephen

Dear Stephen,

I hope you are having a great day!

I understand it is too late for us to respond to this concern due to some reasons. Probably you have activated the Automatic Purchasing option in your account. I hope this concern has been already resolved with the help our our Customer support team, If however, no clarification and unfortunately no resolution has been provided yet, Please don't hesitate to bring this to our attention at support@dating.com.

I also just want to add up that in the future that the same issue occurred, please contact us without any hesitation in the email abovementioned. We would love to provide your urgent response on such regards. Thank You.

S
S
shirley van rensburg
ZA
Send a message
Jun 19, 2023 12:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have just registered on your site. Now I cannot access it. Use it nor can I delete my profile.

Please assist me in deleting my profile.

Dating.com
Dating.com
US
Send a message
Mar 14, 2024 6:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of shirley van rensburg

Hi Shirley! If we understand correctly, you are experiencing some issues. Could you please elaborate and provide us with more details? Just email us at support@dating.com and we will be sure to help.

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Gill John
Saint Paul, US
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Jan 22, 2023 3:09 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Yes! I would like to file a complaint against Honey And Free.com This dating site has juked me out of $45.44 I perched this on 01/10/2023 and they said that it will take a few minutes for it to arrive it never did? I want to know if you can get this there for me. Debit Card ending in 5643 Thank You! John C. Gill

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Dating.com
US
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Mar 14, 2024 6:10 pm EDT
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Replying to comment of Gill John

Dear Gill,

Thank you for sharing your comments. I am sorry if it took this much time to get back to you on this. I'm afraid you have mentioned a platform that does not have any affiliation with dating.com. I would best recommend that you contact their support directly to get the necessary resolution to your billing concern.

Z
Z
Zars R Gee
US
Send a message
Jan 15, 2023 4:28 am EST

I was not informed that in just 1 message all my credit will go .

Dating.com
Dating.com
US
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Mar 14, 2024 6:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Zars R Gee

Dear Zars,

Hello! Thank you for Communication in our app involves making purchases to get credits. Using certain services costs a fixed number of credits respectively. For instance, Online chat costs 1 credit per minute and offline message costs 1 credit per message limited to 160 characters, and etc. When you run out of them, the site will ask you to top up your profile to continue to chat. Allow us to provide you a full explanation of our credit system by sending an email to support@dating.com.

Z
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Zars R Gee
US
Send a message
Dec 26, 2022 3:26 pm EST

i would like to dispute my purchase as i was not aware about it. i paid 499.00 php and lost credits for nothing. i'd like a refund the whole amount, thank you

Dating.com
Dating.com
US
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Mar 14, 2024 6:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Zars R Gee

Dear Zars,

I hope you are having a great day!

I understand it is too late for us to respond to this concern due to some unexpected circumstance but I hope this billing concern has been already resolved with the help our our Customer support team, If however, no clarification and unfortunately no resolution has been provided yet, Please don't hesitate to bring this to our attention at support@dating.com.

I also just want to add up that in the future that the same issue occurred, please contact us without any hesitation in the email abovementioned. We would love to provide your urgent response on such regards. Thank You.

K
K
Kathy Pavis Winkelmann
US
Send a message
Nov 12, 2022 3:09 pm EST

I have done this numerous times I have paid than cannot log in I paid 440.000 yesterday Kathy Winkelmann Kathywv8@frontier.com

Dating.com
Dating.com
US
Send a message
Mar 14, 2024 6:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Kathy Pavis Winkelmann

Dear Kathy,

I hope you are having a great day!

I understand it is too late for us to respond to this concern due to some unexpected circumstance but I hope this concern has been already resolved with the help our our Customer support team, If however, no clarification and unfortunately no resolution has been provided yet, Please don't hesitate to bring this to our attention at support@dating.com.

I also just want to add up that in the future that the same issue occurred, please contact us without any hesitation in the email abovementioned. We would love to provide your urgent response on such regards. Thank You.

Overview of Dating.com complaint handling

Dating.com reviews first appeared on Complaints Board on Jul 23, 2016. The latest review Deleting now I found my match was posted on Jun 20, 2025. The latest complaint Got deceived was resolved on Jun 10, 2025. Dating.com has an average consumer rating of 5 stars from 61 reviews. Dating.com has resolved 37 complaints.
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  1. Dating.com Contacts

  2. Dating.com phone numbers
    +1 (888) 980-9770
    +1 (888) 980-9770
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  3. Dating.com emails
  4. Dating.com address
    2, Sir Аugustus Ваrtоlо Str, Та' Хbiex XВX, 1091, Malta
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