DAMAC Properties Customer Service Contacts
United Arab Emirates
Good Morning. I did an investment with Damac, in November 2019, when I came to Dubai for my 25th wedding...
I'm the tenant for Lake View 2405 apartment
For 1 month I have requested a maintenance to solve the leakage issue in the apartment until now the issue has not been solved and the damage become unsafe to live in the apartment. I renewed my contract for 1 more year and I'm not feeling safe in the apartment. The maintenance team are not able to solve the issue their not equipped to do the work I need an immediate solution to this issue and the proper team who can provide the safety for me to stay in the apartment
The last year 2019 we visited Damac office in Jeddah Saudi Arabia.
We paid EOI 20, 000 DHM's dated 20/10/2019 and myself and my partner travelled subsequently to Dubai for site visits.
Unfortunately, the deal was not finalized in the office and we were told by the sales representative in Jeddah that Refund can be applied.
We were already informed that Damac will charge ~1700 Dhms per person for visit arrangments and the balance will be refunded to us.
I have been following from a year DAMAC sales representative name Syed Quadri but every time he comes up with the different story.
I request that please process the refund smoothly in the same account from where the payment was initiated after adjusting 2 people visit arrangement fees.I am attaching the EOI receipt confirmation for your reference
I am Sanjeet and I have paid 20, 000AED toward expression of interest upon commitment of Damac Sales Director Mr. Haris and Sale person Mr.Ranjeet.
During visit to exclusive event on 22.08.2020, I have given the indicative price of 1.25 mAED for 4 BHK and same was quoted on 24.08.2020 as 1.6 mAED basis which I decided to put request for refund of "Expression of Interest"
Not happy with the service.
Applied for refund since 1 month.25.08.2020.
Still not got the refund.
Mailed 5-6 times to customer care and no response from customer care as well as from none of Sales representative.
Since 26 days my 20000 aed is stuck.
Bad service and my wise decision not to buy property through Damac
I am planning to lodge with DLD and police complaint now
The customer care team in Damac is ignoring our complaint and refusing to solve our problems.
Attached pictures witness the careless from the team.
Damac wronged me when they put an illegal fine on me through the security.
I have submitted many of complaints to the customer team, but I discover the carelessness from them.
I am chasing them since 1 month but no one care!
Dear, Hope this email finds you well. Kindly note that I am a resident in Damac Ghalia - JVC. I have...
السيد مدير شركة داماك العقارية المحترم مقدمه لكم : نادر سعد الدين محمد صادق المستثمر لديكم بالوحدة رقم...
Abuse & harassment by staff - I am a resident.
Complete neglect & detrimental to my health & wellbeing. I have contacted DED & they have said it's not their remit. Please help me.
Many of us owners of The Piazza, a residential complex built by DAMAC in Lusail City, Doha, Qatar are now...
There is no internet connection in Damac Tenora. And these guys are asking to stay at home, dont go out for work.
How can we stay at home and do work without internet.
Etisalat is ready to give the connection for last one year and Damac is not giving them the clearance
Frustrated by the ridiculous response from Damac
For the past two years tenants have been complaining about lack of internet fiber connectivity. When contacted with the Internet service providers we were informed that building has to internal infrastructural their optic cable wiring is done. At this era, it seems like totally disconnected from the world without internet connection. relentless following up and complaining yield no results and all pleas are unheard. in Current situation, 90% have to work from home and lack of fixed internet connection is a major issue we all are facing.
I was in shock when I saw the condition of the parking walls. There is no trash bins, emissions is everywhere. Very bad smell. There is no maintenance for the walls.
Each floor corridors are not clean. Garbage always full of trash. Water liking should be fixed.
When I visited to complain to the management office in building B, their attitude was very bad, unrespectful. The manager doesn't know how to talk with a lady.
The manager (Indian) let me to feel I am guest in his house and he can create for me problem if I complain.
Instead of resolving the problems they always try to create a problems.
Hi, I live in damac ghalia, JVC and I have my neighbour infront of me playing very lound music every single day and night, I triend talking to him more than once to tell him that this is very hard for me and he closes it for one day and thats it. I wish I can have a solution for this because I can not sleep at night or rest after my work during the day.
The situation of disconnecting water every once in a while is ridiculous, we have received for the tenth time a notification of disconnecting the water from 9:00 AM to 03:00 PM yet not only that but also they are not being honest with the timing since it 05:40 already and no water!!!
We need a permanent solution for this repeated issue !!!
Afternoon. I am living in Damac Ghalia JVC. I have alredy complained and to customer service and to...
There is a very bad habbit brought by the building administrators from their country: they fail to inform tenants in a proper way of any changes. Then they force entering the building, blocking access cards, lying that it got old, was deactivated coz of outstanding fees, which owners didn't pay, etc. Question here, why should tenants deal with this? When by law even the renting documents are a responsibility of the flat owner, not tenants. But still, cards are being blocked and you cannot activate it. Terrible administration
My name is Tania Adebiyi and I'm from the UK. I made a request to Dubai land department through one of your...
I bought my apartment for 1 million USD and now the price is half of it. Paramount has cancelled and Damac i...
We are suffering in this building!!! More than 2 weeks and they are unable to solve the shutdown and...
My experience was as a potential investor. The DAMAC group recently came to Dallas Texas and presented...