DAMAC Properties
reviews and complaints

I bought a few properties from Damac, and when we approached the handover, they slapped my SOA with lots of charges, which are unlawful.

The first one is the BTU meter. I have asked them where it is mentioned in the SPA that I have to pay for BTU. They just laughed, saying that is not mentioned.

Then, there are lots of abusive charges for survey fees, upload fees etc. nothing to do with the owners. Then, they have fees for title deed delivery, which is electronically delivered. Such a shame!

I bought a town house at Damac hills Amargo,

as we all know the house is so tiny its barely useable.

i was promised by all agents & Damac that an NOC for extension was easy to do & i can easily extens my house for a few meters so we can fit a 3 seater sofa (what a joke).

after i bought the house, the fit out department would reply with (extension requests are currently suspended until further notice)

now im stuck with a house i cant use because Damac refuses to tell me a timeline for an extension that i need to do to MY HOUSE.

i would appreciate if this can get escalated & i get a word from a decision maker & not a call center representative.

My uma arta25/2516, signed 03 april 2021, has a promotion which entitle me for 36 month 8%guaranteed return annually, payable every six months (six 4% return payments). I received four payments. The return#4 (for period of time july-december, 2022) I received very late, on june 2023. While waiting for return#5 (period january-june 2023) I did open support ticket #306022 on 18 september 2023 asking to regulate payments in accordance with the uma, to remove payments delay. I received a ridiculous answer from finance department saying "... Therefore the extra payment will be adjusted against upcoming net return payouts"?!

Hello there! Did you forget 8%guaranteed return to which you have committed yourself through the promotion attached to the uma and the sell contract arta/25/2516?! You still owe me two guaranteed return payments of 4% each of net purchase price.

I continue to believe in the goodwill of damac management and I hope that my problem will be solved soon, in legal terms.

This is impossible that I move to a new home and I am the first one to live, and in less than a year I am facing huge major issues from electricity to plumbing, water tank and they have the worst maintaince team, who just not equipped to deal with the bad materials and finishing damac added to the homes, I am really frustrated and wasting so many time on maintaince,

The security at damac heights was uncooperative, was rude to my client who lives in the building was also rude to me when I asked for their name they said I can complaint all I want. The supervisor was waqas who at the reception was being rude to everyone and dis not have the knowledge of the emails sent, their incompetence caused me trouble. This happened on 17 September 2023 at afternoon.

DON'T INVEST WITH DAMAC IF YOU DONT LIVE IN DUBIA.

They will lie and pressure you to sell your properties to them at a cheaper price. They will use your money to complete the project and refuse to release key even through you are up to date with your payment plan. The payment plan given to you is a SCAM dont fall for it.

Handover team and leasing team will be pushing you to each others beware of DAMAC

I want to make a complaint for the one of sales manager of damac company in united arab emirates! I want him next time to take care of the customer whovomes to buying a property in dubai! But the sales manager like lazy and not explaind in good way. And see people like we dont have money to buy for it! For me that is one of being rude.. I hipe that damac has a good sales spoke to the customer like the first world group did to us …

DAMAC is deceiving its customers by installing faulty and out of warrant equipment. Summary is below:

1. DAMAC sold the apartment (ORB 401) as "NEW" to me in March 2022. Condition was told as "NEW" and not OLD

2. So any equipment that is installed MUST be also NEW and NOT old. In this case the water heater was installed in 2014 which is 8 years less than the NEW apartment handover date

3. Either DAMAC lied to me that the apartment is NEW or DAMAC is deceiving its customers by installing poor old equipment

2. DAMAC is dealing with the contractors, NOT customers like me. If the contractor has installed OLD out of warranty equipment then it is NOT my problem. It is DAMAC's problem. It is not possible that DAMAC doesn't know what manufacturing year equipment is installed. If you want to contact the contractor to fix the issue it is your responsibility not mine.

3. In this case DAMAC allowed the installation of OLD out of warranty equipment. It is not my fault. So in this case the DLP period does NOT matter. The equipment is rusted. NEW equipment will never get rusted.

Now, even after repeated repeated calls and emails and explanation, the only worst response from the Loams team is "Your apartment is now out of warranty".

DAMAC is clearly running away from its responsibilities and deceiving customers.

Dears,

i had applied for a vacancy at Damac following the attached advertisement on linked-in published by the mentioned personal, i found it a little weird that a sales director is conducting interviews instead of Damac-HR which is usually the normal procedure, after attending to the interviewing on the following day, and answering questions based on my knowledge base, the interviewer "Jinesh Nair" stated that he haven't even reviewed my CV and that he is welling to hire people who were working previously with other developers even though my CV doesn't include for the same neither his advertisement.

i find this very inconvenient and doesn't suite Damac reputation between brokers in the market, i would like for damac management to take note of the same and stop such people from wasting job seekers time and effort.

I am the co-owner of unit 409, in MUL2, Emirates Gardens. I have been chasing an NOC from Damac for a property transfer since FEBRUARY 2, 2023! First they stopped their [protected]@damacproperties.com email address for issue resolution and forced everyone to use their chat which has got numerous bugs. And after months of chats, they ask the same questions all over again. Finally they forwarded it to a person who apparently is in charge of the NOC, and she unfortunately does not possess a reasonable knowledge of the process. After nearly a month I have started copying her Manager and even she does not seem to care. What level of customer service is this?

If anyone wants proof, I am happy to share the long chain of emails and screen shots.

GOLF VEDUTA facade cleaning has not happened for 7 months. Lights in the lobby are fused for 1 year. Air conditioning in common area and lifts not working. What are you doing with Service Charges collected from owners. I request Dubai Lands Department/RERA/Mollak to audit your books.

Your tagline LOAMS - Managing Luxury. You are not deserving of such lofty statements.