K. Hovnanian Homes/Northern California
reviews and complaints

I bought a house from K.Hovanian in Winters, California. The sales agents at the Winters location were a real letdown. There was this really important addendum that was supposed to be given to me when I signed the paperwork in September. But it wasn't, and I only saw it two months later in November, three weeks before I was supposed to close. Seriously, how hard is it? Plus, they didn't even apologize. Instead, they acted all high-and-mighty, demanding that I sign it or else they wouldn't let me close. They behaved badly and totally lacked any ethics whatsoever. And it ended up costing me $13K and alot of stress. What was supposed to be a great home buying experience was totally ruined. Now every time I see those sales agents walking around the area, I want to warn people about the bad experience I had. So be warned, make sure you ask for and check every document before you sign it. Those sales agents sure don't seem to care about their clients, and IMO they need some serious training.

i bought my firs house wih K. Hovnanian Homes and they semeed pretty ok at firt. But things changed after i got my keys. The ciling started to leak and i told them. They told me not to worry abut t and it would be fixed under warranty, but its been almost a year and nothing has happened. Ive been getting the run around from K. Hovnanian and im getting tired of it. Not happy with the sitation at all.

So I gave K. *** Builders 5k on 2/24 for a new crib. They said if things didn't work out, I could get my money back. I hit them up on 3/16 saying I couldn't afford it and gotta back out. Sent them emails, a copy of the check they cashed, and a paper saying I can cancel and get my deposit back. But it's 5/6 now and still no deposit. Could someone help me out here?

I buyed the crib at the address on the list in 1995. There be a problem with the yard sprinklers. When one of the circuits be runnin', water be comin' out from under the garage on the far side of the garage opposite the control valves and directly under the electrical boxes located on that side of the garage. As you may figure I'm worried that someone, like me for instance might get electrified or the house catch on fire from a short in the power feeds to the house due to the water. The web address for the biz that I gave is the one linked to the Forecast name from this page *** and the only one I could find and there's no way to contact them with this problem. I would be mighty obliged if you could help me out.

I buyed my new house from K Hovanian Homes on 28th October . Since then, I encountered a lot of issues with the house quality. There is major crack in the cement at the entrance, loose stones in the front, and cracked stucco in the ceiling of the California room. I also request them to check my roof for missing tiles, I catched one missing tile during initial inspection. I complained several times to the Khov warranty but no one followed up on it. It's frustrating to invest more than half a million dollars in new home and get the cheap materials and poor craftsmanship. K. Hovanian Homes should take responsibility and fix all these issues as they claims to be specialize in luxury homes but their quality is far from that.

I got a crib from KHovnanian Homes of Northern California. Got lotz of issues since. My GKO items never got fixed when we closed the deal. They promised to resolve and it took ages (4-5 months) to fix most of the things on my GKO list. Other than that, the house got other issues which I can't discuss fully (wish I could). Currently, we have a water leak under the sink and we gotta keep a bucket there. The warranty service is so bad, they never call back or respond on time. I called/emailed the national number, sent email to the service manager, texted the boss, but no response from anyone. The service manager came last week to check on another ticket and he didn't respond since. Not impressed with *** warranty service. No follow-up and they don't communicate.

Me and my fam moved into new house at beginning of August last year. After month, we saw cracks in ceiling. Builder said they's just settlement cracks, but my bros said they's more than that. Whole downstairs ceilin had 3 cracks n upstairs master bedroom had crack from bedroom to restroom. Finally, repairs happened, but we had to move all our stuff ourselves and they ain't give us another place to stay or nothin. We had to rent a Uhaul n we was told we'd get money back but we still waitin 6 MONTHS later. Workers was all over and everything was covered in plastic. Nightmare situation. Eventually got some money after signin papers.

I got a call from the guy in charge of warranty a few days ago saying that they had to fix our cabinets. The cabinet pro arrived a day early and our kids were there to receive him. When we got back, our daughter told us the pro "fixed" two kitchen cabinets and one laundry room cabinet. He changed out the wrong cabinets in the kitchen and stepped on our new dryer from ***, leaving a dent. We contacted the warranty and sales office but have not heard anything since Nov 2021. The garage door has been malfunctioning since we moved in on May 19, and someone from the company damaged it. We're worried because it keeps coming off the track and might fall on our car or kids. We can't fix it or our dryer, or it will void our warranties. We need a replacement dryer and a new garage door. Business should have integrity, and you have been building homes for other people even though you haven't solved our problems yet.

I bought a house from K. Hovnanian Homes/Northern California and submitted work orders on 11/29, but they haven't been addressed in a reasonable amount of time. I've tried to communicate with them multiple times, but they haven't responded or done anything about it. My neighbors are also having the same issue, and I'm worried that K. Hovnanian Homes doesn't intend to fix the construction defects and is waiting for the 12-month mark so that they can force arbitration.

The garage door that came with the house hasn't been installed, and a temporary, non-compliant one was used instead. I've been requesting information about replacement since August, but I haven't received any updates.

Below is a list of the open work orders:

- Damaged shelving cabinets
- Wrong color matched quarter round on the island
- Small piece of color matched trim missing from the island
- Wall cabinet over the stove was installed incorrectly
- Sliding door needs adjustment
- Screen door was never installed

It's frustrating that it's been eight months without any progress. I hope K. Hovnanian Homes will take action soon.