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CB Residential Sales DAMAC Properties The worst experience - Damac Celestial
DAMAC Properties

DAMAC Properties The worst experience - Damac Celestial

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8:23 am EDT
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Moved into an apartment that was not cleaned, with a lot of nasty dirty stuff. The fridge not working leading to the food items I bought such as meat, fish and veggies all getting spoiled. The moment the agent Akash took the money and cheques he became something different, not attending to calls, not visiting the apartment to do the repairs required etc. Have not been given parking access to the basement for more than 1 week now. They keep promising to do something to no avail. I wonder if DAMAC is bothered about its reputation. Imagine staying in a house without a fridge for 1 week with kids. This is so disgusting. I tried registering a complaint with the DUBAI Land website they closed my case in no time not explaining whether they contacted Damac or not. It is recking being new in Dubai.

Recommendation: Base on my experience I can never recomment DAMAC

DAMAC Properties response
Jul 18, 2024 9:27 am EDT
DAMAC Properties customer support contacts
Address

501, 5th Floor, Al Moosa Tower 2, Sheikh Zayed Road, Dubai, AE

Website

www.damacproperties.com

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Hello,

We regret to hear about your experience. Ensuring that your issue is resolved promptly is of utmost importance to us. Kindly reach out via our Facebook Inbox/Twitter DM along with your contact number. Our team will connect with you for further assistance.

Regards,

Team DAMAC
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