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LGI Homes Customer Care Service

LGI Homes, Inc.

1450 Lake Robbins Dr. Suite 430
The Woodlands
United States - 77380

Customer Support Phone Numbers

+1 281 362 8998 0 0
+1 281 210 2601 0 0

LGI Homes Complaints & Reviews

LGI Homes / My ac unit

Roshunda Keese on May 10, 2017
I moved in my brand new home November 2017 have had several ac issue with not working and leaking. It is now May 2017 still have not fixed issue. Today and hole in my wall to find after replacing all new equipment it was a nail went thou one pipe in my master bedroom from the unit outside...

LGI Homes / semaphore crossings/the builder charles/construction

Johnny Gibson on Apr 27, 2017
From the time we bought the house a year ago, we have had nothing but problems, from water running in the walls because of faulty pipes, to leaks in the bathrooms, kitchen. There was a giant replacement of sheetrock in the living room that was not done correctly and we pointed it out to...

LGI Homes / Customer service terrible and very rude!

tlmuzic on Apr 15, 2017
Went to go see a homes at LGI homes. Address 272 Chrysanthemum, New Braunfels, TX 78132. I was suppose to meet with Ariana Harless and was passed off to anoth sales person, because she had someone else before me. Well, I sat in the office for over a hour where my license was taken and my...

LGI Homes / Sales denton office location

340massive on Feb 27, 2017
Buying process at this location was horrible it started when salesperson told us we can get you in for just paying 581$ off our credit that's when the nightmare started 3000_ later including earnest was promise a certain lot in the city of Sanger TX plus being lied to by the salesperson we...

LGI Homes / Home warranty work

Jasonmckale on Oct 21, 2016
I purchased a new home in the Avery Meadows subdivision of Charlotte, NC. It has been the worst experience to deal with warranty issues. I had several issues at closing that Scott Whisonant took care of for me in a very professional way. I was very appreciative of his work ethic and the...

LGI Homes / Code Violations - not fixed after 4 months of communications.

jackieadams75 on Sep 21, 2016
My inspector identified many code violations in my new home prior to the sale. LGI forced me to close by threatening to cancel my contract. I closed on the house. There are 2 code violations that LGI refuses to fix. IRC 2012 is the Law in Texas. They are breaking the law by violating the...

LGI Homes / Poor Customer Service

P. Martinez on Apr 26, 2016
My husband and I had an appointment to meet with a salesman for LGI Homes to view a couple of the model homes for the Painted Meadow subdivision in the Houston area on March 19, 2016. Approximately eight hours before we were to meet with the agent, I was rushed to the hospital with kidney...

LGI Homes / Customer Service, false pretencies, false advertising

Alex & Latoya Garcia on Feb 16, 2016
This company have a huge billboard on Hwy 19/41 in Lovejoy, GA stating new homes 0 down, when you come by their offices they all greet you like if you were a star, they go thru their spill of lies using pictures advertising hanged on a wall in what I like to call "the kill floor", after a...

LGI Homes / False advertisement, lies, deceits, poor customer service

agarcia0045 on Feb 15, 2016
My wife and I was driving on 19/41 in lovejoy, GA when we say a billboards for LGI homes 0 down homes, we decided to visit them, and were greeted by 6 people on a Saturday sales manager, director, mortgage officer, vp and salesman wow we were amaze such a customer service, little that we...

LGI Homes / Nothing but problems

brkgonzalez on May 30, 2014
We have foundation problems, electrical, plumbing, leaks, cracks and more. We had to replace AC unit b/c they put one that was 1 ton too small for our size home. Fence outside constantly falling b/c they put no cement to hold main posts. Its constant and always something. I dont recommend...

LGI Homes / Racial Remarks

anonymous2014 on Jul 1, 2013
Over heard one of the sales people, Young guy that introduced himself to the table next to us as David Keller, repeatedly making "knicker" jokes. Did not find it funny or in good taste.

LGI Homes / repairs on NEW home

CEBell on Apr 30, 2011
We moved into this LGI home about 4 years ago. No one ever lived here before us; the home was brand new when we moved in. Since then, the mirror fell off the wall in the guest bathroom - chipped the vanity and gouged the floor. The mirror was held in place by glue and that is all. NO...

LGI Homes / Wrong! Evil!

Star_seed_venus on Feb 15, 2011
I had an appointment today with LGI (second visit to this office) Due to the fact that me being female they could tell me whatever they wanted. I told them I was looking to pay no more than I am paying now (875) per month. Have a list of houses to look at in better areas and closer to...

LGI Homes / They didn't fix my home

I am still waiting to have some of the items in my home fixed. These are the same items I have spoken to you about several times (incl. e-mail). A company dropped off base board pieces and said someone would be by in a few days. I'm not sure what they are for & are still laying in my...

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