CVS review: Unanswered phone calls

I have called store #3673, 2497 S. Woodland Blvd, Deland, FL numerous times over the last two weeks to get a prescription filled or to ask a question about my husband prescriptions. They have yet to answer the phone. I've been on hold up to 30 mins. at a time. No matter when I call, morning, night, weekday, they have not picked up. I have to drive to the pharmacy for an answer. This is NOT customer service.