CB Banks Bank of America Complaints #2-21

Bank of America review: Overall lack of client support

bob daigneault of US

Aug 04, 2026 7:17 pm UTC

Verified customer

Featured review

Been a client for 56 years and in the last few years I can never get support beyond a customer service agent. Has major issues getting added on credit cards as a primary person even though I opened the account years ago in my name. With my wife not being able to handle day to day things anymore I could not review or pay credit cards thru my login. Getting approval to be added was difficult to say the least. The latest issue was a direct withdrawal on checking account that I needed to be canceled while in was still showing processing... Not confirmed yet. Well all I heard was what they could not do, even though I am their client. Escalated only to be told that no senior executive could be bothered to assist or be included on a phone conversation.

Recommendation: BofA needs to ensure that senior executives are available to their long time customers when needed.

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Bank of America Contacts

Bank of America phone numbers

+1 (800) 432-1000

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45%
Confidence score

English

+1 (800) 688-6086

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68%
Confidence score

Spanish

+1 (315) 724-4022

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International

+1 (757) 677-4701

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Credit Card Issues

+1 (800) 214-6084

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Vice President Bank

+1 (312) 992-6618

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More phone numbers

Bank of America emails

support@bankofamerica.com

100%
Confidence score: 100%

Support

Bank of America address

100 N Tryon St., Charlotte, New York, 28255, United States

Bank of America social media
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Aug 05, 2026
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