CB Banks Bank of America Complaints #2-21

Bank of America review: bank ignored fraud alert and charged me for one night

John Seager of US

Apr 27, 2026 9:39 pm UTC

Verified customer

Featured review

My card info was stolen - 7 hotel reservations were made - I was alerted via the way my notifications are setup. I IMMEDIATELY called BOA and reported it. They contacted NO ONE because it was the weekend, so the thugs were able to stay in the hotel 2 nights. BOA now wants me to pay for one night. In addition to spending countless hours of my time calling them - with hold averages of 30 minutes to an HOUR, it’s still not resolved. Of course, I will never pay them a dime, but I’ll cost them PLENTY(of dimes) until they fix this.

Recommendation: GO SOMEWHERE ELSE! This place is run like a 7/11 in the ghetto

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Bank of America phone numbers

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Vice President Bank

+1 (312) 992-6618

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Bank of America emails

support@bankofamerica.com

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Bank of America address

100 N Tryon St., Charlotte, New York, 28255, United States

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