Coricraft review: couches collapsed 2 times. no return after 2 months

We bought 2 leather couches at the Nelspruit Branch.First couch's springs collapsed.The second couch springs collapsed. Coricraft came and collect couch on the 17th of Feb 2017. Numerous calls, numerous emails to Branch and Head office, not one answer or explanation.I am requesting a credit return. Couches not even 1 year old. They refuse. They say they have their money, and would love to see us in court. Still waiting for our Couch, bought with cash R20k, and the ware house manager informed telephonically that he does not know where our couch is. After 2 months of fighting and a house full of guests with no seating, Coricraft head office informs me this morning that there has been a confusion and they don't know where the couch is. The warehouse manager arranged for a loan couch worth R5k which you will not give your child staying in a dormitory, today which I will be putting on the side walk tonight.