Coricraft Customer Care Service

Coricraft Group (Pty) Ltd

1 Friedlander, Stormill
South Africa

Customer Support Phone Numbers

+27 861 114 779(Customer Service) 5 10
+27 215 085 200(Cape Town) 4 4
+27 317 013 448(Durban) 0 5
+27 116 118 700(Johannesburg) 3 13

Cape Town

13 Moorsom Avenue, Epping Industria, Cape Town

35 Gillits Rd, Gillits Industrial Rd, Gate 1 or 4Warehouse № 9, Westmead, Pinetown

Coricraft Complaints & Reviews

Coricraft Group — extremely unhelpful service regarding refund

Still awaiting a refund on my profile, [protected] The store at Kramerville is extremely slow and unhelpful. I have been there 3 times to have my refund processed, the first time...

Furniture  · Feb 11, 2020

Coricraft Group — coricraft atterbury sales person ofentse - poor poor service

I am horrified at the poor service we have received from the day of obtaining a quotation straight through to placing the order and lack of feedback, follow up calls and lack of...

Furniture  · Jan 03, 2020

Coricraft Group — couch

Purchased and paid for an Ollie corner slouch couch in full (approximately R16000 with delivery and scotch guard) on 20 November 2019. I chose the couch from the warehouse stock...

Furniture  · Dec 02, 2019

Coricraft Group — service

Good day Coricraft, after ordering one of your dining room tables two months ago it's just been a NIGHTMARE with your Bloemfontein branch. First the table was modified to fit...

Furniture  · Dec 02, 2019

Coricraft Group — poor sales and delivery service provided

Good day The aforementioned company has left me very dissatisfied at the service they have provided. On the 20th October I placed an order with the Sales Rep by the name of John...

Furniture  · Nov 21, 2019

Coricraft Group — couch

I am an interior designer and order from various stores per project. In December 2017, I was meant to receive three mattresses from Coricraft Kramerville and on the day of...

Furniture  · Oct 14, 2019

Coricraft Group — lack of service

I have ordered and paid for a couch 19july. Alway after delivery date. After I had to follow up. They said they ware waiting for fabric and they might only getting fabric end of...

Furniture  · Sep 28, 2019

Coricraft Group — couches

I see that bad service is not something unusual for this brand, so many people are complaining about what I'm about to complain about. Stop promising what you know you cannot...

Furniture  · Sep 19, 2019

Coricraft Group — service

I went to coricraft mall @ carnival and bought a bed. We were promised that delivery of the base and mattresses will be delivered on Thursday the 29th of August. We arranged to be...

Other  · Sep 07, 2019

Coricraft Group — awful service

I am writing to you in contempt and with utter dissatisfaction in Coricraft as a brand, and I find myself in a state of complete frustration with the level and quality of customer...

Furniture  · Jul 24, 2019

Coricraft Group — complaint coricraft brooklyn

We bought a patio set on 22 April at Coricraft Brooklyn (BN 04545). We contacted the salesperson Mpali (4931) several times. She was never available nor did she return our call...

Furniture  · Jun 26, 2019

Coricraft / Warehouse — service rendered - order for shane weldon

648609 We purchased a corner unit at coricraft earlier this month. Everything went well up until they deliverred the unit to our house where they broke one of the little legs at the...

Furniture  · Apr 29, 2019

Coricraft Group — after sales service

i bought Cori craft's couches in 2017 December and they were delivered in march 2018 at home, i was never given any option to choose the staffing and no advise given that the...

Furniture  · Apr 29, 2019

Coricraft Group — absolutely pathetic service and communication.

I have purchased a recliner from Coricraft in January 2019 and it was delivered within 3 weeks. This was perfect as the time frame was between 6 to 8 weeks. Once I have received...

Furniture  · Apr 17, 2019

Coricraft Group — Non delivery of item and no response to my request for refund

After paying over R8000 for an order of a double bed and contuous follow up delivery fo over 8 weeks, I was eventually contacted on delivery date to be informed that they had...

Mattresses  · Apr 04, 2019

Coricraft Group — cover for chaise

On 11 January 2019 I ordered and paid R4 149.00 for a cover to be made for my chaise. I had already provided Coricraft with an image of my chaise that they had originally...

Furniture  · Mar 20, 2019

Coricraft Group — product defective

We ordered two couches. Firstly they took 8 weeks to deliver and after two weeks the couches have sunk in places and the bottom cushions are not even properly covered inside...

Furniture  · Jan 10, 2019

Coricraft Group — furniture not delivered as agreed

I purchased a Parker plasma unit at the Coricraft Brooklyn store on the 2nd of December 2018, paid for delivery of the unit and was advised that the warehouse would call to...

Home & Garden  · Dec 08, 2018

Coricraft Group — service I received from coricraft clearance centre wynberg

Yesterday( 29/11/2018) I went to the Coricraft Clearance Center Wynberg outlet looking for a couch to buy cash, I was assisted by a lady called Diane I found a couch I like and...

Home & Garden  · Nov 30, 2018

Coricraft Group — service

I am sending this email to notify you of how disgusting and appalling your service is. I honestly believe you have beautiful products of good quality if only this can be backed up...

Furniture  · Nov 29, 2018

Coricraft Group — service

I made arrangements for my couches to be delivered 17/11/2018. I got the sms to advise that it will be delivered between 13:15 and 15:15. They came around 13:30 and they brought...

Furniture  · Nov 22, 2018

Coricraft Group — order and account opening

To whom it may comcern I'm reaching the end of my tither trying desperately to place an order, open account and start payment process. I've been juggling with this for 3 weeks now...

Retail Stores  · Nov 01, 2018

Coricraft Group — worst shopping experience and service!!!

Coricraft has the most beautiful furniture, but the worst service and I would most definitely not recommend them!!! We purchased couches and a glass coffee table from them last...

Furniture  · Oct 05, 2018

Coricraft Group — products and aftercare service

I have many issues with Coricraft: - After testing a leather dinning room chain in the shop (it was the perfect height and sponge firmness), we ordered 10 to be manufactured...

Retail Stores  · Sep 10, 2018

Coricraft Group — shop card

I was approved for a shop card, but unfortunately it came while I am abroad. I sent a copy of my ID, passport as well as the email and a letter of authorization to collect the...

Furniture  · Sep 03, 2018

Coricraft Group — 3 seat couch with removable cover colour blue

We bought 2 couches. The one still looks perfect but the pillows of the and the cover looks as if is 5 years old (within 4 months of purchasing). I took the pillows to Rustenburg...

Appliances  · Aug 28, 2018

Coricraft Group — service

Good day, I made an order for two Holly Bar stools 50*75*36 . On the 28th of July 2018 along with a Lamercy glass coffee table . I received the coffee table, however when I wa...

1 comments Furniture  · Aug 24, 2018

Coricraft — product not received after payment

My name is Eulande. I bought a server at the cresta branch in Johannesburg on the 30 July 2018. upon purchasing the server Johanne told me that they only have in the warehouse in...

Furniture  · Aug 22, 2018

Coricraft Group — bought couches in 2015 and had them exchanged in 2016 due to peeling off and the exchanged couches are pilling of like crazy

617995 I had the leader couches which I had to exchange in 2016 piling off badly, we even bought the leader protect cream at CoriCraft in Highveld mall and still the couches pilled off...

Credit Cards  · Aug 16, 2018

Coricraft Group — warehouse | terrible customer service

My husband and I went to Coricraft in Eastgate Shopping Centre on 13 July to buy some couches and other furniture. We saw couches that we like, and confirmed with Gary Wilson that...

Furniture  · Aug 09, 2018

Coricraft Group — corner couch

I Bought a corner couch in 2016, was very excited and happy for the couch. The couch compliments the rest of my furniture nicely, however we have noticed now that the couch i...

Furniture  · Jul 20, 2018

Coricraft Group — tax invoice @08221 - complaint 83077

617995 Mala corner - Columbian spice One cushion on long piece sagged. See photo - left side cushion sagging on right side. When we sit on it, it sags to the middle between the two...

1 comments Furniture  · Jun 25, 2018

Coricraft Group — table base replacement worse than original

617995 Spent a fortune on a dining room suite, only to see the wood table base start developing mould. Requested replacement which arrived two months later only to find that the...

Furniture  · Jun 08, 2018

Coricraft Group — product

5 Weeks ago I ordered my Coricraft Lodge Lounge suite in color: Atholl-Cashmere from Coricraft in Eastgate as well as bedroom side tables and a plasma unit. The customer service...

Furniture  · Jun 08, 2018

Coricraft Group — pathetic customer service: items fully paid and still not delivered after 8 weeks. kramerville store cannot assist with information.

Hi I have ordered 6 items on 14 April 2018 which still has not been delivered as of 6th Jun 2018. I have called the store in Kramerville to enquire and they cannot assist me with...

Products & Services  · Jun 06, 2018

Coricraft Group — damages, poor quality, unacceptable product quality no service, no response

Bought leather corner unit Oct 2017, first delivery damages, hardly any foam in cushions, stitching pulling apart, skew stitching, stretched out leather at stitching, folds at...

Furniture  · Jun 06, 2018

Coricraft Group — couch r35 000

Hi, I bought a couch in December already and they gave me the wrong colour and the couch is hard. I chose the couch and colour at the store. The couch is a light brown colour I...

Furniture  · May 10, 2018

Coricraft Group — elaine dining table 1.8m f-gw808/ customer bn11286/operator precnk

On 15/03/2018 I visited Coricraft store at Brooklyn where I bought Elaine Dining Table that was on special. At the Store they told me that the table is on desplay if I want it I...

Furniture  · Apr 19, 2018

Coricraft Group — 2seater titanic couch

Good morning A while ago we bought 2x 2seater titanic couches from your branch in klerksdorp. We lodge a complaint a couple of months back about the seating cushions going flat...

Furniture  · Apr 04, 2018

Coricraft Group — furniture repair

Hello, I started phoning Melody and Claudette in December 2017 about my recliner (that was previously fixed in 2016) that was at fault again. Since them I have phoned 7 times to...

Repair Services  · Mar 06, 2018