The complaint has been investigated and
resolved to the customer's satisfactionResolved Consumers Energy — put unpaid sons gas bill on mine
resolved to the customer's satisfaction
About seven months ago, consumers energy gas company started billing an unpaid gas bill-my sons-to my account. My gas bill is always paid, but they issue a shut-off notice to me every time they do this. They've got all the proper information to make this stop, but they won't stop. He hasn't paid it, which doesn't have anything to do with me-but they keep putting his bill on mine, trying to make me pay it. Like I said, this has been going on for months now. Short of getting a lawyer, what can I do about this? I'm trying to get ahold of channel 7's action news to help, but it seems impossible to get in touch with them, and I'm at my wits end. If I had any extra money, I would pay the damn thing just to make them leave me alone, but I have no job, it's affecting our relationship and my girlfriend's health, and we barely make it on my girlfriend's ssd income. But this situation shouldn't exist in the first place. I NEED HELP, SOMEONE PLEASE MAKE THESE IDIOTS AT CONSUMERS ENERGY STOP HARASSING ME!!!