Whirlpool

I have only had the washer 4 years this coming March, it is starting to rust where you pour the bleach in, the paint is bubbled and you can see rust starting, for a washer that's barely 4 years old, it's not going to last for another year with the rust, I really upset about this, I make a point to wipe off any spillage when Im adding bleach, ...Why is it doing this?

We bought this freezer in November 2015. On Christmas Eve of 2016, it completely died. Hard to believe that something that costs $800 cannot last longer than one year. We had to throw away over half of the items in it. Even though we did not buy an extended warranty, Whirlpool has told us that they will fix it free of charge. On 1/2/2017, we were told a repairman would be here on the 12th to fix it. When he did not show up, I called him to see where he was. He said that he has told them numerous times(starting in October) that he would not work for them anymore until they changed their reimbursement system. I have called Whirlpool two more times since and have only gotten empty promises about someone getting in touch with me to set up a repair. It's pretty easy to promise a free repair when they don't send anyone here to actually do it. My husband talked to Allie on 1/2/2017. I talked to Alfreeda(spelling?) on 1/12/2017 and to Kristen on 1/18/2017. I have no case number or anything else to go on. I would like my freezer fixed or replaced!

I purchased 2 products, a dishwasher (wdf520padm) september 5th does not work at all, 3 months old.

The stove I purchased in april (model wee730hods) the stainless is all chipping. I only use meyers products, I am so diasappointed. I don't want to stay home every other day to wait for repair people on new products. I want them replaced, not only will they not do that, they may not cover them.

Whirlpool the worst.

We purchased a Whirlpool Refrigerator in 2014. This past November of 2016 I noticed a rusty/yellowish tint in some of the cubes of ice. Upon further inspection I noticed rust developing around one of the screws in the bottom of the ice bucket. When I contacted the service folks at Whirlpool they told me that it is no longer under warranty so they could only sell me a new bucket. I informed them that this was a defective product and I should receive a new ice bucket at no charge. They apologized and told me they could not do that. If it was wear and tear I would understand, but when rust develops in a filtering system, ice bucket, there is a problem with the part. My expectation is I would receive a new ice bucket at no charge and Whirlpool would investigate this problem with their product.

Model # WRX988SIBE00
SN K41018971
Part # WPW10347093

We just bought a new house end of December 2016 in Boerne, TX. The home builder, Pulte Homes, has been very difficult to work with. They said our house would be done before we closed. It was not. They cut lots of corners. Did a terrible job with tape and texture on the drywall. Leaky faucets. Water not running. Landscape put in wrong. I have done nothing but fight with them to get things done. It has been incredibly stressful. Today we go to use the brand new dishwasher for the first time and it doesn't work. They were unwilling to do anything and told us we have to go through Whirlpool directly and we could be without a dishwasher for up to 6 weeks.

I would highly recommend not buying a house from them, ever.

I bought my Whirlpool over the range microwave in 2013. Model WMH31017AW It stopped working in 2015. The part and repair cost more than the microwave. Whirlpool offered to pay for the part but the labor would have been $150. They offered a new microwave for $160 plus shipping and installation, more than a new microwave costs.
My mom has a microwave that is 40 years old. I am a property manager and install microwaves and have never had one break.
If a Whirlpool microwave lasts only two years and they don't have a reasonable compensation, why would I buy another one?

Around the end of October 2016 my Whirlpool washer began making unusual noise during the washing and spin cycles and shortly after only a very limited amount of water would be dispensed before stalling and not continuing to function. Around the 28th of October I called the Whirlpool customer service phone number but found myself being on hold for 30 minutes before my first contact with a live person. I was then transferred to another person but either intentionally or unintentionally, my call was dropped and I started the waiting process all over again. After providing all my information and identifying the problem I was having, I was transferred to multiple other people until I was finally helped and they agreed to schedule a repair technician. The first technician sent was in the 1st week of November 2016. The technician partially repaired the machine but said that he needed to order and install some additional parts before it would be fully fixed. He said in the meantime it would work but it would make more noise than normal. He assured me that the company would contact me when the parts came in to set up a service visit. About 4 weeks passed without follow up so I called customer service again. I was on hold or passed on multiple times to different people, my call was dropped also during this process with the entire phone process lasting over 1 1/2 hours. I was told that the technician reported that the washing machine was infested with roaches and that the warranty would not cover further repairs. There was also no mention in his report of the need for additional parts and a follow up service call for installation of the missing parts. I could not believe what they were telling me and argued that this was not the case. I've never had a roach problem in my entire home, let alone an infestation in my washer! Also, I was present during the initial repair visit and the technician did not mention or state anything remotely related to encountering a roach infestation. I was besides myself with the unfounded accusation, especially after having to call them after a promise from the technician on the follow up repair. After explaining that the accusation was not possible and explaining what the technician had told me about the additional parts and promised follow up, customer service scheduled a second repair technician to access the problem. By the time the second technician came on December 12, 2016, we had been living and making alternate washing arrangements for at least one week because the washing machine had completely stopped functioning. The second technician accessed the machine and said that he could not fix it because there were too many parts that were needed. He stated that he would submit his report and see if Whirlpool would decide to order the parts for repairing it or would replace the entire appliance. Again I waited just over a week for a call from Whirlpool to no avail. I was becoming desperate since my wife is asthmatic and needs to constantly wash all her clothes and linens more often than normal. We are also senior citizens on a fixed income, age 80 and my wife is 77 so making alternate arrangements for washing is not an easy task for us. I made my third call to Whirlpool customer service around December 20th 2016 and after multiple waiting sessions due to transfers and call drops, I was told that no action had been taken from the prior repair technician report because the report stated that there was rust and they tried to tell me that this voided the extended warranty. After arguing the issue, explaining the history of the repair process, dismal customer service and threatening to make a formal complaint to consumer affairs, they agreed to send a third repair technician. The new technician arrived on December 22nd, 2016 and after accessing the washing machine stated what had already been established, that too many parts were needed and that he would order the parts and would return by the 29th or worst case the 30th of December with the needed parts to install and fix the washing machine. On December 28th I received a call letting me know that the repair technician was not going to be able to make it for the 30th of December and the appointment needed to be postponed until January 4, 2017. At this point my wife an I were so desperate that we considered going into debt to buy a new washer but despite the dire situation we were in we opted to wait since we were so close to resolving the problem. On January 3rd I received another call letting me know that they needed to postpone once again until the 21st of January because they have not received the parts needed. I could not believe that Whirlpool or any other company could conduct business in this manner and put people through the difficulties and anguish that they have put us through. Maybe this experience would not seem so unbearable if my wife was not asthmatic and we were younger and more easily able to adjust to the situation of living without a washing machine for what is now seems will be more than two months but I really can't fathom that anyone else, regardless of age or health can weather a similar situation. We are not asking for free service! We paid for the Whirlpool extended warranty. If nothing else, I hope this serves as a warning to anyone else considering the Whirlpool brand or extended warranties from Whirlpool. It has definitely taught us a traumatic lesson.
At this point I'm not very confident that I will have a fully repaired machine come January 21, 2017 but I don't feel I have much of a choice but to wait and see. I have however decided to contact Consumer Affairs and file a formal complaint. My hope is also that Whirlpool takes note of my unjust process in simply trying to keep them to their promise of the extended warranty and takes responsibility and actions to better their brand representation.
Washing Machine Serial #C45270525
Policy #SWPJCHJ3NS-1

This is the 2nd time I have had to resort to researching complaint sites for my 2008 whirlpool refrigerator – model #ed5ltaxvoo. Last time it was due to all the shelves cracking. This time it is because the thermostat (Part # wp2315562) has been back ordered by whirlpool for months. I recognize this is a poorly made product so I can expect to replace most – or all – of the parts eventually, but I am flabbergasted that whirlpool doesn’t have appropriate supply chain policies in place so integral parts are scheduled to be manufactured before existing stocks are depleted.
I have called whirlpool customer service (And the parts departments) – and looked on line – and have been given no indication of when – if ever – the part will be in stock. Is the corporation’s objective to force owners of their products to replace them every few years? A refrigerator without a thermostat is nothing more than a lit box!
To say I am unhappy with this purchase is an understatement; however, with the typical expected life span of a side-by-side refrigerator 14 or more years I should be able to use this product for 6 more years. Needless to say, I no longer purchase any product manufactured by whirlpool or one of their subsidiaries.

Washer is a throw away after 2 years literally. Do not let looks fool you. This is one piece of junk and whirlpool is the worst company. Mother board went and was told not worth fixing after 26months of little use. Waiting for dryer to go next. Definitely do not buy this washer. Probably will be writing the same review on the dryer soon. Bought a speed queen that comes with 5 year warranty out of box. Looks old fashion and works excellent thus far. Stay away from all the pretend nice looking lights on the console. Plastic junk. Repair man said probably the worse machine we could of bought. Felt bad for us. Called whirlpool there recommendation is that we should of bought an extended warranty. No kidding whirlpool but I didn't know you sold junk when I bought it.

I purchased a whirlpool dishwasher in July 2015 and on Christmas Eve it quick working. I researched and was recommended this one at lowes and it didn't even last I am disappointed in whirlpool and will never buy this appliance again and will give my opinion to everyone who asks. I did not get extended warranty because I thought it would last longer than a year and a half and I really can not afford a repair man at this time since we are having financial difficulties. Also they said the stainless steel tub does not smell and it does all the time I am very disappointed in this whirlpool purchase as soon as it is in my budget I will be looking into LG products or Maytag. This products cost around $750 and didn't even last my previous one was a frigidaire and lasted 10 years. Model number WDF760SADM0 serial number F50248795. Any help would be appreciated. Email address [protected]@gmail.com.

I bought a Whirlpool Dishwasher about 2 years ago and just a couple of days ago it stopped working. I called an appliance repair company to come out to look at the problem and was told it is the Electronic Control on the machine is bad. When he told me how much to part was, I was surprised?
So I looked on Whirlpool web-site for the part, sure enough the part was what the repair company said it would be(151.45+Shipping).
Know call me crazy or not, but why would I spend $151.00 plus labor to put the damn thing in the machine, when I paid $268.00 for the Dishwasher brand new?
Just like everything else, disposable, Just throw it away...
Just 3 words- NO MORE CHINESE PRODUCTS-

We purchased a new hot water heater in late 2013 and had it installed by the store recommended installer. About 2 weeks ago, having no hot water, I noticed that the valve/thermostat was flashing 4 times meaning an over temperature fault. There was no way to reset the fault and I had to contact Whirlpool warranty to get a new part. The labor was however not included and I had to pay the Whirlpool recommended installer $294 for putting in the new part. I have had multiple hot water heaters at this location and they all lasted 8-10 years. Having such a major repair in less than 3 years, and having to pay that much, reflects very poorly on Whirlpool quality.

I have had this frig for 37 months. Just had a serviceman here and he tells me that my mother board is out and will cost me almost 600.00 to replace with labor. He also told me this is one of his biggest calls for repairs. He has 4 setting in his shop right now. These mother boards are made in china so much for American made. I will never buy a whirlpool product again. They do not stand behind there products. I will also make a compliant with bbb and customer complaint's. I was told if there are enough compliant"s they can make them recall the item.

Much to my stupidity. I had bought Maytag washer was unaware that you made the product. Mother board died in it and was too expensive to fix. So like a dumb### i bought a whirlpool not knowing it was really same product. I've had to get it fixed once before and now it's leaking water from inlet valve area. So pissed off that this is such a piece of crap. When it cost close to 900.00.

Our dryer has not been working properly since November and this is the 5TH TIME that it is being serviced considering that it's a NEW appliance. Our house closing date was March 31, 2016 and I don't understand why a supposedly NEW dryer isn't working. It's been a hassle since we've been bringing our clothes to the washer dryers. I have a baby who I use cloth diapers since he has eczema and is so sensitive to disposables and I rely heavily on washing and drying his stuff. The service people who've come said it might be a problem with the vents in our home that's why their machine is always bogging down. Well the ventilation people who've checked it guaranteed our vents were okay and they also witnessed the dryer running with no heat at all considering I set it to high heat. The guy who've repaired our dryer Monday said he found the culprit that the ground has been touching the sides of the metal that's why 2 fuses blowed out. ISN'T THIS A FIRE HAZARD OR SAFETY ISSUE. Guess what yesterday which is Wednesday, our dryer acted up again, cycling with no heat. Vent people checked clear. Called whirlpool and its the same dialogue I keep hearing that they'll service and keep repairing until it completely bogs down BEFORE they'll replace. I know the people I spoke too just works for the company and are just doing their jobs but come on geez really it's Common sense that a new machine isn't expected to break down frequently in less than a year. We've been very patient calling for repairs but 5 times?! Im asking the whirlpool management is this occurrence common in all your new machines. Have a little consideration and empathy just because you're not in our shoes and can't relate to this.

I am writing you regarding our service contract with you for whirlpool washer . We received our next payment toward our contract and i sent check to whirl pool for $ 108.49 on 9/13/16...It has never cleared bank. Why.. Am tired of it being the only open check in our account.. Why hasen't it been cashed! Contract plan # is [protected]... Please explain.. We do not want to lose our contract with you for our whirlpool washer. It's only 5 years old. I request you check on it and let me know asap..
Thank you, mrs john fleming do not call as i am deaf. Please use email or text #[protected] [protected]@gmail.com

Dishwasher: 2 1/2 years ago we purchsed a new condo, which came with all Whirlpool appliances. We had previous experience with Whirlpool washers and clothes dryers without problems.
However, the dishwasher reeks inside with an odor that will not end. We called the seller's (Orville's) from whom we had previously purchsed several appliances over the years, and was told it would "go away' and to use Tang in the washer. But it hasn't ended. By the time we called Whirlpool, their warranty was up, and the cost of repairs equals a new dishwasher.

Range: We have had and still have 4 self-cleaning kitchen ranges, manufactured by Tappan, G.E. and others. For Whirlpool to advertise theirs as self cleaning is fraudulent. At best, it softens any drippings, then we must still scour the back and sides, the racks must be removed and hand scoured. Other self-cleaning ranges we have need only be wiped to remove ash residue.

Microwave: Is filled with unnecessary settings, causing it to "freeze" at times.

I purchased this fridge on Nov 22. 2015 from Lowe's in Abingdon, Md. In June we noticed that the refrigerator part was not cooling properly. The problem spread to the drawer and the freezer. We lost the entire contents and eventually were compensated for the loss. We had purchased a 5 year warranty from Lowe's. But since it was within the first year, we had to use the manufacture warranty. After many phone calls back and forth between Whirlpool and Lowe's, we were given a completely new fridge BECAUSE they had no one who would come service the appliance. My main complaint with this was I had to continue to call and call until they finally responded.
Now this has happened a second time, same problem. Called Lowes who said call Whirlpool. They found a repair person who called the next day and said they would not service our area. Took two more days and multiple phone calls to find a repair person about 35 miles away. They came on Friday. Tried adding freon but this fix lasted less than a day. The company recommended to Whirlpool that the fridge be replaced. On Monday I spent 3 hours on the phone between service people and Whirlpool because Whirlpool could not find the documentation. Finally asked to speak to a supervisor who grudgingly authorized a new fridge but said I would be contacted in 48 hours. Unbelievable! A working refrigerator is a necessity in today's home. I have no way to know if anyone is working on this or not. I would like a more immediate call back and resolution to this problem. Now I am just left in the dark.

My refrigerator is under warranty, I just moved into a new home. The refrigerator constantly makes popping noise at night. I notified the builder whom told me to contact whirlpool. I have called whirlpool customer service line several times over the past 60 days. They also sent out a technician. Whirlpool technican stated the refrigerator can not be fixed however, they will not bring a replacement.
Desirable Resolution: For them to bring a replacement