Web.com / no service from web.com!
I have had the most horrendous 6 months dealing with Web.com. They made server changes which caused my SSI tags to stop functioning (hence, I could not take orders on my site) and for the past 6 months I have been desperately trying to get them to permanently fix the issue. They do nothing but give me the run around. (open a tech ticket, close it- even though the problem is not resolved- promise a call back and never call, etc) I am finally taking the hours and hours it takes to change hosts- but only after much frustration! How can a company blatantly ignore its customer issues? Argh! And when I searched the net, I found they had done the same thing to many other customers. Beware of Web.com!
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