GigaPros’s earns a 4.8-star rating from 47 reviews, showing that the majority of web hosting clients are exceptionally satisfied with hosting services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
I recommend them.
I have had several websites on Gigapros dedicated hosting account for the last several years and very satisfied. Support through their support ticket system is exemplary - fast and professional responses. The service has good spam filtering. This host is my good friend. I am happy to be in the family. I also recommend their hosting solutions with highest regards. While operating such a superb hosting service they also have been able to offer cheaper accounts.
Recommendation: The uptime is almost 100% and the security is supper tight. So my domains are super safe and stable.
Solid performance!
Can recommend Gigapros hosting for running business sites. Solid performance! I manage several websites with this host and have nothing but a good experience with their hosting service. Their control panel is well laid out and easy to do most tasks like upload WordPress or setup email accounts. There are plenty of helpful tutorial videos and web pages that get you going as well.
Recommendation: Excellent, service, Excellent Support. I have been with them now for almost a decade if not more.
Very convenient.
The few times I've need customer service they were always available quickly and went above and beyond to help me resolve my issues. Gigapros price point is very reasonable for the features, performance and they offer an good free bonuses as well. I will continue to use and recommend to others. These guys are professionals and their service is based on quality - this can be seen in their good network uptime, fast speed connectivity to my website around the whole globe, 24/7 customer support service that is helpful and polite.
Recommendation: Scripts install with 1 click - it is very convenient.
Nice professionals, thank you for the good hosting.
So far, I've never encountered any problems with this except for that one single time where there was a downtime which was immediately resolved in a matter of 10 minutes. So far, I have not had any problems with them. Good service. I use the site to run my business and check email on it everyday, and Gigapros network performance is about as fast as any of the other services out there, but for about half the price.
Recommendation: Excellent.
Top Notch web hosting service.
I have never had more fun spending my hard earned money. Gigapros has the best customer service I have ever experienced from any hosting provider, ever. Their prices are very reasonable, your software makes running multiple web sites an absolute breeze and on top of all of that, your servers are-fast-and-chock full of features. It's been just Top Notch and Excellent. I have tried quite a number of hosting services before, had miserable and frustrating experiences. But with Gigapros, its been a breeze.
Recommendation: I wouldn't dream of hosting my web sites anywhere else!
The price is great!
There was one issue when a server had problems and the support response was rather slow until we called them directly. Gigapros team has definitely helped ultimahosts worldwide expansion. The speed is amazing, very reliable, the support is fantastic (we needed a server reset, they done it within 20 minutes), the price is great! It's very hard to over state how good these guys really are. The provider I have been working for has switched all of their hosting over to Gigapros in the past few weeks, the reason? There's nobody better out there.
Recommendation: Might upgrade to a root server soon and I will definitely stay with them. Can't fault these guys!
Great speed and helpful techs.
One of my site is a phpBB forum discussion board, 2nd one is Wordpress and the 3rd one is personal site with images and video with my family and me. The uptime impressed me, no outages at all and speed connection is really cool - pages upload really fast. Use Gigapros business shared hosting I must say I'm impressed with this hosting provider. Recommended.
Recommendation: Response time on tickets is fast, needed a few times some help and they fixed everything for me.
Honest people, fast servers.
The bottom line is I could not have done it without the incredible customer service of Gigapros. It is as good – oh let’s be honest – it is the best I have ever experienced. It did not matter if it was 3 am or 3 pm – and usually it was 3 am – but staff members like Alex and Nick and all the rest were there to walk you through every step and answer every question.
Recommendation: And all the time giving you the feeling they had all the time in the world.
Good host for my personal projects.
I've always had prompt and helpful service from Gigapros in my personal projects, so I recommended them to my company when we started building a new site. We launched that yesterday, migrating our website over from another provider while keeping our mail servers with the other guys. The domain records stayed with the other guys, and we had issues configuring them. Techs replied fast and solved all the problems appeared. Thanks a lot for a good hosting service. Steady so!
Recommendation: Techs replied fast and solved all the problems appeared.
Reliable provider!
Since moving to Gigapros i have had nothing but peace of mind. They seem to appreciate how much our success depends on them delivering the goods. When I contact support the reaction time is awesome and the way these people are willing to work with/for you is amazing. Nick from the live support area was absolutely fantastic i cant praise him enuogh.
Recommendation: I asked question after question for almost an hour and Gigapros answered all of them and in plain english as i am very new to website, domains and hosting etc.
Happy with this hosting provider.
The chat help is fantastic and I have been very impressed with how quickly they have responded & helped. They could not have been more helpful. I was lucky when I found them. Gigapros is the best web host, because they helped me a lot with migration my stuff to them, they helped me a lot and made setup for me. Fast servers, polite support, good prices.
Recommendation: I have no plans to change my hosting provider in near future.
Nice vps accounts.
When I get all the things cleared, gigapros support replied to all my questions, I have decided to order vps account. After I purchased an account they then set it up the account immediately.. But the good thing there is they are going to transfer my sites to my ssd vps hosting account as much a possible.. Then after a few hours all my site are setup all necessary actions needed for my sites have been done.
Recommendation: I’ve used Gigapros web hosting for more than five months for my clients’ websites.
It sounds like you're pleased with the quick setup and support from GigaPros. If you're satisfied with the service so far, consider sharing a positive review on public platforms. If you encounter any issues later, ensure you maintain clear communication with their support team to resolve them efficiently. Keep any important details or communications for future reference.
Affordable vps solutions.
The VPS hosting solutions Gigapros offers are really excellent and cheap. Good service. I use the site to run my business online selling different laptops and check e-mail on it everyday, and their network performance is about as fast as any of the other services out there, but for about half the price. Got 10% off the price having purchased 3 months VPS plan.
Recommendation: The access to standard unix tools is great. Thank you, Gigapros!
Nice vps hosting with discounts.
I highly recommend Gigapros web host to anyone. This web host goes above and beyond all other VPS hosting that I've tried. I've tried many. If you ever have a problem then you can be assured that their team support will have it fixed in the quickest possible time and they even go out of there way to help with problems that technically are not theirs and there are not many hosts that will go to those lengths for their customers.
Recommendation: I paid for a year and got 25% discount. This is cool.
My expectations are exceeded.
I spent over 2 weeks looking at various VPS hosting providers in US, comparing hosting plans, features, feedbacks. Having searched Gigapros via Google, decided to try their VPS as the pricing was nice and also most of the reviews were positive. My expectations are exceeded. Also found 10% off discount on their VPSs while I was browsing hosting discussion boards. The techs helped with setup and explained everything I needed to know. Thanks.
Recommendation: Outstanding reliability, top notch performance, and friendly hosting service.
The pricing is cool.
All I wanted was up and running website and adequate support. I have heard of Gigapros from a friend who is really happy with their services and right before I was about to give up, I decided to give it a try. I have not used any of the tools provided, but they have them and that is what matters to me right now. I am excited to start learning. The support staff were so kind, and even transferred my my personal website at no charge.
Recommendation: The pricing is cool. Recommended!
The support is more than excellent.
Double thumbs up to their hosting solutions. Needless to say I have had to contact Gigapros hosting provider on a several occasions and I have never been kept waiting. Management was responsive when informed of the problems. Long term experience with managed servers has taught me that the most important thing is quality of service, particularly quality of support. The support is more than excellent.
Recommendation: Strongly recommend it to everyone.
Glad to deal with them.
Gigapros is not only the most affordable US VPS web host out there, but the uptime has been great, and I'd say it has been over 99%, and my site hasn't gone down in months. I've been working hard these days on my website, so often have to upload and rest of stuff related to database, emails. Techs are very helpful. The customer service is outstanding, the services included is amazing, and the price is unbeatable.
Recommendation: They have no setup and hidden fees.
Truly amazing.
Truly amazing. There has never been a problem Gigapros couldn't help me with. and so you know, every problem to date has been mine. There has never been a problem at their end. flawless operation. If there are any other problem, they will connect to the client machine through logmein account and they will fix it. So I am still very happy with them.
Recommendation: Easy set-up in control panel as well.
Reliable hosting for musicians.
I have to say Gigapros support is awesome! I'm an older musician, trying to wrap my mind around web design and the whole internet thing, so I need a lot of support help. This web host is an asset for your business. I had to contact support in the process of moving, and they got back to me within minutes especially at 1 am at night and 8am the next morning on a Sunday! All sorted within minutes too. That's service.
Recommendation: They don't pretend to be the most stable US server hosting service, but they do succeed in their goal.
GigaPros Complaints 1
Gigapros review: solid service, sneaky pricing
Yo, so I was checking out GigaPros for a dedicated server and they got this deal for $34 which is pretty dope, right? But then I found out that if you want CPanel, they gonna charge you ANOTHER $35 a month! Like, what the heck man? That's some duplicitous pricing right there.
But honestly, besides that, their service seems pretty solid. They got good uptime and fast speeds, which is all you really need in a hosting provider. Plus, their customer support is pretty responsive and helpful.
Overall, I'd say GigaPros is a decent choice for a dedicated server, just watch out for those sneaky extra charges.
You know, guys, everything has only ever been good and I do recommend Gigapros provider! I tend to read small prints when I sign a contract so have never been surprised by the fact that hosting usually costs a little more from the second year on (it's still cheap!).
So far awesome! I moved from another hosting provider and Gigapros had me up and running instantly! Any support issue is answered immediately and the cpanel is incredible! It has been comforting knowing that we are bringing this relationship into the new business.
The fact is, Gigapros has some of the best customer support I've ever encountered. They're awesome, fast, and thorough. In fact, I never waited more than an hour, even when submitting support tickets at 6 in the morning on a weekend.
The best web hosting provider in the market by far! Unrivalled support with amazing prices and to top it all off an easy to use system! Gigapros has impressed me from start to finish: it's very affordable, and I thought that'd come at the cost of customer service.
Been a very, very satisfied client of Gigapros for nearly 4 months. They have serviced my site, helped me with website problems, assisted us with when we goofed up the website, helped with marketing and various problems with computers. In all these months, they have been readily available promptly for assistance.
Fully impressed with the speed and uptime. Gigapros hosting provider has been nothing more than awesome. It has been working fine for my website - always online. The customer tech care service is the best out there, all their live chat agents are extremely knowledgeable, and they always resolve any issues I have with my hosting.
This is my 1st domain and I had to seek tech help 3 times via phone and chat. Gigapros was able to correct my mistakes and walk me through the process and explain so easily that I will be able to do it myself in the future. I paid only $140 for a year of hosting, and they taught me something new!
Pricing - 1st thing to grab anyones attention. Low-cost ssd hosting accounts and great specs drew me in. Support - willing to work with customers. If you have special requests on something they do the best that they can to give you what you need. Tech support replies within seconds. Thanks, Gigapros web host.
Recommend Gigapros web hosting to others. Their network uptime has always been in the high 99%. The control panel is easy to use and intuitive, as is their account and billing interface. I am very satisfied with this service and will recommend it to anyone.
Recommended. Gigapros customer support is wonderful. They respond promptly to emails or you can use the Live Chat. I had a problem at 10 PM one night and got help without waiting at all. AND the problem wasn’t even with Gigapros, it turned out to be the port server from my ISP. This is one of the best hosting services for OpenCart.
Is GigaPros Legit?
GigaPros earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
GigaPros has received 45 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
GigaPros has registered the domain name for gigapros.com for more than one year, which may indicate stability and longevity.
Gigapros.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Gigapros.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Gigapros.com you are considering visiting, which is associated with GigaPros, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for GigaPros have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
GigaPros website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
About GigaPros
One of the key features of GigaPros is their commitment to providing top-notch customer support. Their team of experts is available 24/7 to assist customers with any issues they may encounter. Whether it's a technical problem or a billing question, GigaPros' support team is always ready to help.
In addition to their exceptional customer support, GigaPros offers a wide range of hosting solutions to meet the needs of businesses of all sizes. From shared hosting to dedicated servers, GigaPros has a solution that can accommodate any website or application.
GigaPros also takes security seriously, implementing a range of measures to protect their customers' data and websites. They use advanced firewalls, intrusion detection systems, and other security measures to ensure that their customers' websites are safe from cyber threats.
Overall, GigaPros is a reliable and trustworthy web hosting company that offers a range of hosting solutions and exceptional customer support. If you're looking for a hosting provider that you can trust, GigaPros is definitely worth considering.
Overview of GigaPros complaint handling
-
GigaPros Contacts
-
GigaPros emailssupport@gigapros.com84%Confidence score: 84%Support
-
GigaPros social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 05, 2024
- View all GigaPros contacts
Most discussed GigaPros complaints
Gigapros review: solid service, sneaky pricingRecent comments about GigaPros company
Gigapros review: solid service, sneaky pricingOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.